Computer software for recording, analysing, processing and managing complaints, incidents or enquiries via the Internet, web pages or other electronic means; but not including the provision of replies.

Textile articles; fabrics; fabrics for use in protective clothing; all included in Class 24.

Protective clothing; protective headwear; protective footwear; all included in Class 9.

Printed matter; printed publications, books, booklets: brochures; guides; journals; leaflets; magazines; maps; periodicals; posters; stickers; badges made of paper and/or cardboard; calendars; pads; decalcomanias.

Advertising; business management; business administration; office functions; electronic data storage; organisation, operation and supervision of loyalty and incentive schemes; advertising services provided via the Internet; production of television and radio advertisements; trade fairs; opinion polling; data processing; provision of business information; marketing services; promotional services; business services relating to travel and tourism; business information and advisory services relating to the provision and sale of books, guides, maps, travel tickets, travel cards, travel permits, theatre tickets, tickets to entertainment events and/or attractions and shows; provision of business information and marketing information relating to conservation, energy efficiency, environmental impact/protection and waste management; conducting of marketing studies; marketing analysis; planning of marketing strategies; preparation of reports for marketing; promotional services relating to conservation, energy efficiency, environmental impact/protection and waste management;information, advisory and consultancy services relating to all the foregoing.

Medical preparations and substances; sanitary preparations and substances; medical preparations and substances for use by ostomy patients; sanitary preparations and substances for use by ostomy patients; creams, powders, lotions, wipes, deodorants, deodorant sprays for medical or sanitary purposes; creams, powders, lotions, wipes, deodorants, deodorant sprays for use by ostomy patients; sanitary articles; articles of sanitary clothing; articles of sanitary underclothing.

Surgical and medical apparatus, instruments and articles; instruments and articles for use by ostomy patients, bags and pouches; covers for bags and pouches; parts and fittings for the aforesaid goods; clothing and underclothing adapted to be worn by ostomy patients; swimwear adapted to be worn by ostomy patients.

Providing insurance information to assist in insurance claims risk assessment comprising data on weather and natural hazards.

Providing information, analytics, and forecasting regarding weather and natural hazards; providing electronically distributed information about weather and natural hazards; providing electronic maps.

Computer software to assist business, organisations and governmental entities to record, analyse and manage customer contacts, complaints, incidents, enquiries or comments; computer hardware for use with the aforesaid goods; computer firmware; computer software for searching and retrieving information via computer systems, computer networks; parts and fittings for the aforesaid goods.

Education, teaching and training services in relation to recording, analysing and managing of customer contacts, complaints, incidents, enquiries or comments and in the use and operation of computer software and hardware in relation thereto.

Downloadable software; instant messaging software; file sharing software; communications software; Computer software for communication between computers over a local network; Communication software for connecting global computer networks; Communication software for connecting computer network users; Computer software for wireless network communications; audio, video images and graphics via computer; mobile, wireless, telecommunications networks and downloadable computer software for processing images, graphics, audio, video, and text; Downloadable software in the nature of a messaging application; Computer software for use in facilitating voice over internet protocol (VOIP) calls, phone calls, video calls, text messages, instant message and online social networking services; Downloadable software in the nature of a mobile application for messaging.

Providing temporary use of online non-downloadable software and applications for instant messaging, voice over internet protocol (VOIP), video conferencing, and audio conferencing; Software as a service (SAAS) services featuring software for sending electronic message alerts, for transmitting orders and sending and receiving electronic messages, and to allow users to perform electronic business transactions via a global computer network; Computer services, namely, creating an online community for registered users to engage in social networking; Computer services, namely, creating virtual communities for users to participate in discussions, get feedback from their peers, and engage in social, business and community networking; Application service provider (ASP) featuring software to enable or facilitate the creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, indicating sentiment about, commenting on, embedding, transmitting, and sharing or otherwise providing electronic media or information via computer and communication networks; Providing temporary use of non-downloadable software applications for social networking, creating a virtual community, and transmission of audio, video, photographic images, text, graphics and data; Providing online facilities that gives users the ability to upload, modify and share audio, video, photographic images, text, graphics and data.

Manures and fertilizers, including biological garden care products and preparations containing nutritious substances for plants, flowers and grass, and products for care, strengthening and hardening of plants and green plantations, including lawns and for increasing plants and grass' resistance towards attacks of fungus disease and microbiological degradation in adverse climatic conditions; fertilizers, including substances which can optimize the ground's ability to retain moisture and products which provide even moisture for the whole root zone in a lawn or roots in other plantation; products and preparations for treatment of plant and lawn diseases.

Herbicides; preparations for destroying vermin.

Printed material including; printed instructional, educational or training material; stationery material; hand books or manuals; all for use in connection with oil spill training, the treatment of oil spills, managing corporate crises dealing with the Media, chemical release incident training and the treatment of chemical releases.

Training services including; training in the treatment of oil spills; training in the contingency planning for oil spills; training in the use of apparatus for dealing with oil spills; services for all training matters relating to oil spills; services for all training matters relating to managing corporate crises; services for all training matters relating to dealing with the Media; training in the management of chemical release incidents; training in the treatment of chemical releases; training in the contingency planning for chemical releases: training in the use of apparatus for dealing with chemical releases; services for all training matters relating to chemical releases.