Downloadable computer application software for desktop, laptop and handheld computers and mobile phones, namely, software for recording and analyzing employee telephone and electronic calls and conferences, for recording and analyzing sales calls and conferences, for speech recognition, for assessing and critiquing employees, for training employees with respect to sales skills, for onboarding employees, for implementing sales strategies, for increasing sales engagement and productivity, for providing sales analytics, for integration of sales systems with sales employees' electronic calendars, emails, and telephone and electronic calls and conferences, for integration of sales systems with customer relationship management systems, for integration of sales systems with third-party software and services, for providing analysis and insights with respect to competition by other companies and the sales marketplace, for tracking and managing the sales process, for sales pipeline management, for automated dialing of telephone calls, for providing access to sales systems from employee devices, for telephone and electronic call and conference transcription, for sales forecasting, for automated logging of sales activity, and for ensuring compliance with electronic security requirements; downloadable computer software for use in customer relationship management (crm); downloadable computer software for recording and analyzing employee telephone and electronic calls and conferences, for recording and analyzing sales calls and conferences, for speech recognition, for assessing and critiquing employees, for training employees with respect to sales skills, for onboarding employees, for implementing sales strategies, for increasing sales engagement and productivity, for providing sales analytics, for integration of sales systems with sales employees' electronic calendars, emails, and telephone and electronic calls and conferences, for integration of sales systems with customer relationship management systems, for integration of sales systems with third-party software and services, for providing analysis and insights with respect to competition by other companies and the sales marketplace, for tracking and managing the sales process, for sales pipeline management, for automated dialing of telephone calls, for providing access to sales systems from employee devices, for telephone and electronic call and conference transcription, for sales forecasting, for automated logging of sales activity, and for ensuring compliance with electronic security requirements; downloadable computer software platforms for recording and analyzing employee telephone and electronic calls and conferences, for recording and analyzing sales calls and conferences, for speech recognition, for assessing and critiquing employees, for training employees with respect to sales skills, for onboarding employees, for implementing sales strategies, for increasing sales engagement and productivity, for providing sales analytics, for integration of sales systems with sales employees' electronic calendars, emails, and telephone and electronic calls and conferences, for integration of sales systems with customer relationship management systems, for integration of sales systems with third-party software and services, for providing analysis and insights with respect to competition by other companies and the sales marketplace, for tracking and managing the sales process, for sales pipeline management, for automated dialing of telephone calls, for providing access to sales systems from employee devices, for telephone and electronic call and conference transcription, for sales forecasting, for automated logging of sales activity, and for ensuring compliance with electronic security requirements; downloadable enterprise software for recording and analyzing employee telephone and electronic calls and conferences, for recording and analyzing sales calls and conferences, for speech recognition, for assessing and critiquing employees, for training employees with respect to sales skills, for onboarding employees, for implementing sales strategies, for increasing sales engagement and productivity, for providing sales analytics, for integration of sales systems with sales employees' electronic calendars, emails, and telephone and electronic calls and conferences, for integration of sales systems with customer relationship management systems, for integration of sales systems with third-party software and services, for providing analysis and insights with respect to competition by other companies and the sales marketplace, for tracking and managing the sales process, for sales pipeline management, for automated dialing of telephone calls, for providing access to sales systems from employee devices, for telephone and electronic call and conference transcription, for sales forecasting, for automated logging of sales activity, and for ensuring compliance with electronic security requirements; downloadable mobile applications for recording and analyzing employee telephone and electronic calls and conferences, for recording and analyzing sales calls and conferences, for speech recognition, for assessing and critiquing employees, for training employees with respect to sales skills, for onboarding employees, for implementing sales strategies, for increasing sales engagement and productivity, for providing sales analytics, for integration of sales systems with sales employees' electronic calendars, emails, and telephone and electronic calls and conferences, for integration of sales systems with customer relationship management systems, for integration of sales systems with third-party software and services, for providing analysis and insights with respect to competition by other companies and the sales marketplace, for tracking and managing the sales process, for sales pipeline management, for automated dialing of telephone calls, for providing access to sales systems from employee devices, for telephone and electronic call and conference transcription, for sales forecasting, for automated logging of sales activity, and for ensuring compliance with electronic security requirements; downloadable computer software for creating searchable databases of information and data.

Business technology software consultation services; computer software consulting; computer technology consultancy in the field of sales; consulting services in the field of office and workplace automation; platform as a service (paas) featuring computer software platforms for recording and analyzing employee telephone and electronic calls and conferences, for recording and analyzing sales calls and conferences, for speech recognition, for assessing and critiquing employees, for training employees with respect to sales skills, for onboarding employees, for implementing sales strategies, for increasing sales engagement and productivity, for providing sales analytics, for integration of sales systems with sales employees' electronic calendars, emails, and telephone and electronic calls and conferences, for integration of sales systems with customer relationship management systems, for integration of sales systems with third-party software and services, for providing analysis and insights with respect to competition by other companies and the sales marketplace, for tracking and managing the sales process, for sales pipeline management, for automated dialing of telephone calls, for providing access to sales systems from employee devices, for telephone and electronic call and conference transcription, for sales forecasting, for automated logging of sales activity, and for ensuring compliance with electronic security requirements; software as a service (saas) services featuring software for recording and analyzing employee telephone and electronic calls and conferences, for recording and analyzing sales calls and conferences, for speech recognition, for assessing and critiquing employees, for training employees with respect to sales skills, for onboarding employees, for implementing sales strategies, for increasing sales engagement and productivity, for providing sales analytics, for integration of sales systems with sales employees' electronic calendars, emails, and telephone and electronic calls and conferences, for integration of sales systems with customer relationship management systems, for integration of sales systems with third-party software and services, for providing analysis and insights with respect to competition by other companies and the sales marketplace, for tracking and managing the sales process, for sales pipeline management, for automated dialing of telephone calls, for providing access to sales systems from employee devices, for telephone and electronic call and conference transcription, for sales forecasting, for automated logging of sales activity, and for ensuring compliance with electronic security requirements; telecommunications technology consultancy.