Business management assistance and consulting; assistance and consulting for defining commercial and industrial strategies (business management assistance); business appraisals; consulting in business organization, namely, consulting and managing commercial methods in the business field; advice with respect to management and control of business customer relations; customer relations management; management of human resources; personnel recruitment; personnel management; managing personnel performance in business customer relations; research and analysis with respect to customer relations, namely, collecting data, studies and evaluation surveys; evaluation surveys with respect to customer relations; conducting individual interviews with employees; evaluation surveys with company employees, managers and customers for the purpose of improving customer relations; polls with respect to management and control of business customer relations; opinion polls on the performance of customer relations with company employees and managers and company customers for measuring and improving customer relations; opinion polling with company customers with respect to controlling customer relations; compilation of statistics; professional consulting with respect to business customer relations for improving aforesaid; business auditing in the field of customer relations; providing business information in the field of customer relations via physical or digital means; public relations; analysis and systemization of information into computer databases; all the aforesaid services being rendered in the field of business customer relations and business performance; analysis and testing services relating to business customer relations and business performance.

Training of personnel and managers, coaching of personnel and managers (training); organization of seminars and workshops for improving customer relations; providing information with respect to customer relations (training); electronic publication services; organizing and conducting congresses, conferences and seminars; all the aforesaid services being rendered in the field of business customer relations and business performance.

Computer programming; advice and assistance with respect to software design and development; computer system analysis; computer system design; development, assistance with respect to design of downloadable software and applications; engineering in the field of computing; elaboration (design) and installation of software downloadable from a global computer network; installation, maintenance, updating of computer software; computer application development services featuring software for managing commercial methods, management, control and tracking of the performance of companies and their staff; research and development in the field of computers, software and downloadable applications; hosting a Website featuring content on customer relations; certification of companies on the quality of their customer relations; certification of achievements with respect to customer relations; certification of company aptitude for setting up a customer relation policy; scientific research in the field of social sciences and in particular on business customer relations, issuing certificates of quality conformity in customer relations; quality control service by attributing a conformity label.

Distribution of products of all kinds.

Small hand-operated devices for household and kitchen use; Household or kitchen utensils and containers (not of precious metals or coated therewith); Spray bottles and spray cans of plastic and/or metal for cleaning preparations, Parts and accessories for the aforesaid goods; Hand-operated implements and containers of plastic and/or metal (not of precious metal or coated therewith) for cleaning buildings; Hand-operated apparatus and containers for cleaning buildings; Cleaning instruments, hand-operated; Manual floor cleaning apparatus and containers, and parts and fittings therefor, in particular mops; Mop holders, mop covers, mop presses, dosing containers for moistening manual floor-cleaning apparatus, including the aforesaid goods being accessories for manual floor-cleaning apparatus such as mops; Brooms, scrubbing brushes, hand brushes, brushes, articles for cleaning purposes, toilet accessories, consisting of brushes and stands; Scrubbers, feather dusters, radiator cleaning apparatus, window wiping and cleaning apparatus, water squeegees, floor and window scrapers; Wiping cloths; Parts of the aforesaid goods.

Telecommunications; transmission of images, sound, information and data by telephone, data transmission or computer; communications (transmission) by computer terminals; telecommunications and electronic mail via a worldwide (Internet) or local (Intranet) communications network; transmission of commercial and/or advertising data via the Internet; transmission of information by means of electronic catalogues via the Internet; monitoring, broadcasting and reception of data, signals and information processed by computers or by telecommunications apparatus and instruments; transmission of information by data transmission; telephone information and radio information in the field of telephony and radio, transmission of messages, encoded images; sending and transmission of telegrams, exchange of computer documents, electronic exchanges of information by telex, facsimile machines and servers; telephone information services, telephone call or communications transfer services, electronic mail services; news and information agencies; radio broadcasting, communications by telephone, data transmission and television; transmission of information by teleprinter; transmission of messages relating to football.

Providing of education; providing of training; entertainment; sporting and cultural activities; providing of training and sporting activities, sports camp services, organisation of sporting competitions and demonstrations; entertainer services; providing gaming house facilities; holiday camps and sports camps; arranging and conducting of conferences, forums, colloquiums, seminars, exhibitions or trade fairs; organisation of competitions, games, sports competitions, information campaigns and events for business or non-business purposes; organization of exhibitions for cultural and educational purposes; production and duplication of musical and/or audiovisual works; television and radio entertainment; production of radio and television programmes; rental and lending of musical and/or audio-visual works; games libraries, namely animation of games and lending of games and toys; recording studio services; publication of books and texts (other than publicity texts); organisation of shows (theatrical booking agencies); agencies for artists, in particular sports agencies; production and rental of all sound and/or visual media and multimedia media; club services (entertainment or education); information services relating to sports, education and entertainment; editing of video tapes, video tape film production, music production, cinema studios, distotheque services, music-halls, services of orchestras, organisation of balls and concerts, production of shows, presentation of live performances; rental of video tapes; entertainment information; production of films and radio or television programmes; editing of radio and television programmes; recording studio services; rental of sports equipment (except vehicles); booking of seats for shows; amusement parks; rental of stadium facilities; gaming services; games offered on-line on a computer network; providing sports facilities; timing of sports events; news reporters services; photography.