Advertising; business management; business administration; office functions; customer relationship management services, namely, providing information regarding customer support, sales and marketing, via instant messaging systems, the Internet telephones, cellular phones, wireless devices, pagers, hand-held web devices, personal digital assistants, facsimile machines and electronic mail; business consulting in the field of customer service and relationship management services; business information and consulting services, namely, providing business marketing information; consulting services in the field of customer relationship management; business consulting and business information for enterprises; business marketing consulting services; preparing statistical business reports and summaries; computerized database management, namely, analysis and retrieval of client databases in the field of modeling, scoring and analytics, marketing and solicitation and customer profiles and creating reports from such databases; providing an interactive web site containing information and online management and execution related to the foregoing services.

Electronic customer participation management and customer relationship management services, namely, electronic transmission of data by way of an automated system that provides multi-channel alert and response technology that uses enterprise-level data to allow companies to exchange, manage and track personalized and customized information with customers via instant messaging systems, telephones, cellular phones, wireless devices, pagers, hand-held web devices, personal digital assistants, facsimile machines, and electronic mail.

Training and education services;Training and further training consultancy;Training and instruction;Training consultancy;Training courses;Training courses (Provision of -);Training in communication techniques;Training in the field of business management;Training or education services in the field of life coaching;Training relating to employment skills;Training services;Training services concerned with the use of computer software;Training services for personnel;Adult training;Advanced training;Advisory services relating to training;Arrangement of training courses in teaching institutes;Arranging and conducting of lectures for training purposes;Arranging and conducting of training courses;Arranging and conducting of training seminars;Arranging and conducting of training workshops;Arranging and conducting of workshops [training];Arranging of conferences relating to training;Arranging of conventions for training purposes;Arranging of displays for training purposes;Arranging of exhibitions for training purposes;Arranging of seminars relating to training;Arranging of training courses;Arranging professional workshop and training courses;Business training;Business training services;Computer assisted training services;Computer education training;Computer education training services;Computer training;Computer training services;Computerised training;Conducting of instructional, educational and training courses for young people and adults;Conducting training seminars;Conducting training seminars for clients;Conducting workshops [training];Consultancy relating to vocational skills training;Courses (Training -) relating to customer services;Education and training;Education and training consultancy;Education and training in the field of business management;Education and training services;Education and training services in relation to business management;Education services relating to business training;Education services relating to vocational training;Education, teaching and training;Educational and training services;Educational and training services relating to healthcare;Employment training;Engineering training college services;Industrial relations training;Instructional and training services;Know-how transfer [training];Language training;Linguistic education and training services;Management training consultancy services;Management training services;Organisation of conferences relating to training;Organisation of conferences relating to vocational training;Organisation of seminars relating to training;Organisation of training;Organisation of training courses;Organisation of training seminars;Organisation of youth training schemes;Organising of business training;Organising of commercial training;Personal coaching [training];Personal development training;Personal training services;Personnel training;Pilot and cabin crew training;Political debate training and coaching;Political speech training and coaching;Postgraduate training courses;Postgraduate training courses relating to management studies;Practical training;Practical training [demonstration];Practical training services;Production of training films;Production of training videos;Production of video tapes for corporate use in corporate educational training;Production of video tapes for corporate use in management educational training;Providing courses of training;Providing courses of training for young people;Providing electronic publications relating to language training, not downloadable;Providing non-downloadable electronic publications relating to language training;Providing of continuous training courses;Providing of further training courses;Providing of training;Providing of training in the field of health care and nutrition;Providing of training, teaching and tuition;Providing online training seminars;Providing training;Providing training courses on business management;Provision of education and training;Provision of facilities for employment skills training;Provision of information relating to training;Provision of online training;Provision of training;Provision of training and education;Provision of training courses;Provision of training courses for young people in preparation for careers;Provision of training courses for young people in preparation for employment;Provision of training courses for young people in preparation for vocations;Provision of training courses in personal development;Provision of training services for business;Provision of training services for industry;Publication of educational and training guides;Publication of training manuals;Rental of audio tapes for language training;Rental of recorded magnetic videotapes for language training;Rental of records or recorded magnetic audio tapes for language training;Rental of training simulators;Rental of videotapes for language training;Residential training courses;Sales personnel training services;Sales training services;Sales training services for retailers;Setting of training standards;Staff training services;Staff training services relating to the retail trade;Teacher training services;Teaching and training in business, industry and information technology;Training;Training services relating to management consultancy;Training services relating to retail management;Training services relating to speech;Training services relating to vocal expression;Vocational education and training services;Vocational guidance [education or training advice];Vocational skills training;Vocational skills training (Provision of -);Vocational training;Vocational training courses (Provision of -);Vocational training services;Voice training;Written training courses.

Books.

Psychotherapy;Psychotherapy services;Holistic psychotherapy;Counselling relating to the psychological relief of medical ailments;Counselling relating to the psychological treatment of medical ailments;Health counselling;Psychological counselling.

Printed publications, periodical publications, printed matter.

Services relating to education, training and assessment of those with disabilities and of those working with disabled people; arranging and conducting conferences, seminars and workshops for people with disabilities and for people working with those with disabilities; consultation and advisory services for the disabled and for people working with the disabled; publication services; the provision of electronic publications.

Magic tricks;Magicians' sets (play things);Playing cards for use in magic tricks;Toys relating to magic;Game cards;Games;Games (Apparatus for -);Games (Balls for -);Games (Counters [discs] for -);Games (Marbles for -);Games relating to fictional characters;Action skill games;Apparatus for games;Backgammon games;Bag toss games;Balls for games;Balls for playing games;Bats for ball games;Bats for games;Bingo game playing equipment;Board games;Boards games;Boule games;Bowls [games];Building games;Card games.

Point-to-point communications equipment;Portable communications apparatus;Communications computers;Communications equipment;Communications networks.

Communications infrastructure construction.

Paper and cardboard; printed matter; stationery and office requisites, except furniture; adhesives for stationery or household purposes; instructional and teaching materials; plastic sheets, films and bags for wrapping and packaging; paper name badges; name badges [office requisites]; serviettes of paper; toilet paper; paper wipes; cellulose wipes; paper clothing protectors; disposable nappies of paper.

Retail sales services being in store, by mail order catalogues and telephone and online retail sales services in connection to the sale of chemicals for use in industry, non-medicated cosmetics and toiletry preparations, non-medicated dentifrices, perfumery, essential oils, soaps, shower gels, shampoos, conditioners, facial and body creams, body lotions, moist wipes for sanitary and cosmetic purposes, hand gels, bleaching preparations and other substances for laundry use, cleaning, polishing, scouring and abrasive preparations, wipes incorporating cleaning preparations, pharmaceuticals and medical preparations, sanitary preparations for medical purposes, plasters, materials for dressings, first aid kits, antibacterial gels, wipes for medical use, sanitising wipes, dental wax, disinfectants, air deodorising preparations, nappies for babies and incontinents, pants, absorbent, for incontinents, disposable napkins for incontinents, small items of metal hardware, metal containers for storage or transport, safes, hooks of metal for clothes rails, hand rails of metal, machines, machine tools, poweroperated tools, motors and engines, except for land vehicles, machine coupling and transmission components, except for land vehicles, automatic vending machines, floor cleaning machines, industrial floor cleaning machines, vacuum cleaners, wet vacuum cleaners, vacuum bags and filters, pressure vacuum pumps, steam mops, electric steam mops, hand tools and implements, handoperated, cutlery, scientific, optical, weighing, measuring, signalling, detecting, testing, inspecting, life-saving and teaching apparatus and instruments, apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling the distribution or use of electricity, apparatus and instruments for recording, transmitting, reproducing or processing sound, images or data, software, calculating devices, safety, security, protection and signalling devices, health and safety signs [luminous or mechanical], safety signs [luminous], safety signs [mechanical], safety signs [electrical], alarms and warning equipment, illuminated signs, fire-extinguishing apparatus, protective clothing and equipment, safety clothing for protection against accident or injury, protective work clothing for protection against accident or injury, high-visibility safety clothing, protective masks, respiratory masks, safety goggles, gloves for protection against accident or injury, protective footwear, protective headwear, protective helmets, surgical, medical, dental and orthopaedic apparatus, instruments and devices, orthopaedic articles, suture materials, medical gloves, latex medical gloves, medical examination gloves, face masks for surgical or medical uses, face masks for medical use for anti-bacterial protection, respiratory apparatus, respiratory apparatus for artificial respiration, oxygen supply cylinders and apparatus, oxygen concentrators, apparatus for the distribution and storing of liquid oxygen, therapeutic and assistive devices adapted for persons with disabilities, lifting apparatus, transfer apparatus, hoists and slings, all for the physically handicapped and those of reduced mobility, lifting apparatus and transfer apparatus for the toilet and the bath for the physically handicapped and those of reduced mobility, patient lifts, mobile patient lifts, hydraulically operated patient lifts with a seatbelt, suspended patient seats and belts, supporting yokes for such seats and belts, spreader seats and belts, spreader seats and belts for use with patient lifts, stairlifts, stairlifts with tables and/or removable arm-, foot- and/or backrests, beds, waterbeds, airbeds, bed rails, bed accessories, hangers,  bed tables, bedclothes frames, baskets, all for the physically handicapped and those of reduced mobility, traction frames, gallows for patient treatment, freestanding traction frames and traction devices, traction frames and traction devices attachable to a patient's bed, trapeze bars for traction frames and traction devices, bath, shower and toilet apparatus for the physically handicapped and those of reduced mobility, commodes (other than clothing and furniture), mobile commodes, removable seats, footrests, toilet vessels, bedpan holders, shower seats, wheeled shower seats, toilet seats, wheeled toilet seats, toilet seat frames, toilet seat raisers, all for the physically handicapped and those of reduced mobility, foam mattresses, alternating pressure mattresses for medical use, support mattresses for medical use, inflatable mattresses for orthopaedic purposes, mattress pillows for surgical and curative purposes, cushions for medical purposes, posture cushions, posture cushions for back, neck and seat, posture cushions for patient aids, seats, chairs and frames, cushions and mattresses for medical use to treat or prevent bedsores, pillows for therapeutic and orthopaedic use, technical aids for the physically handicapped and those of reduced mobility, walking supports and walking frames, walking tripods, walking supports with forearm rests, walkers, walkers with seats, armrests, forearm supports and rollers, walking exercise aids with seats and/or with seat belts and/or straps, walking sticks, crutches, handrails, bars and grab rails for medical purposes, control systems for use by the physically handicapped and those of reduced mobility, sporting and leisure articles for the physically handicapped and those of reduced mobility, incontinence sheets, medical examination sheets, incontinence bed and chair pads, heel pads for orthopaedic use, protective clothing for medical purposes, apparatus and installations for lighting, heating, cooling, freezing, steam generating, cooking, drying, ventilating, water supply and sanitary purposes, apparatus and equipment for refrigerating, cooling and treatment of food and beverages, refrigerating and freezing cabinets, cooling apparatus and refrigerating containers for beverages and food, wine refrigerators, ice-cube machines, ice-making machines, cooling and freezing elements, toilet seats, wheeled toilet seats, toilet seat frames, toilet seat raisers, sanitary covers for toilet seats, toilets, shower cubicles, baths, handrails and bars for toilets, bathrooms, baths and showers, sanitisers, sanitising apparatus, vehicles, vehicles, apparatus for locomotion by land, vehicles for the physically handicapped and those of reduced mobility, wheelchairs, push wheelchairs, manually propelled wheelchairs, sporting wheelchairs, leisure wheelchairs, powered wheelchairs, electric propulsion units, electrical driving equipment for manually propelled wheelchairs, electric motors, batteries and battery chargers for vehicles for the physically handicapped and those of reduced mobility, scooters, powered tricycles and quadricycles for the physically handicapped and those of reduced mobility, trolleys, cleaning trolleys, carts, carts for dispensing medication, human-powered trolleys and carts, carts being motorised land vehicles, horological and chronometric instruments, clocks, watches, retractable key rings and key chains, paper, cardboard and goods made from these materials, not included in other classes, printed matter, stationery and office requisites, except furniture, adhesives for stationery or household purposes, instructional and teaching materials, plastic sheets, films and bags for wrapping and packaging, paper name badges, name badges [office requisites], serviettes of paper, toilet paper, paper wipes, cellulose wipes, paper clothing protectors, disposable nappies of paper, padding materials of plastic for padding articles to  prevent bedsores, umbrellas and parasols, walking sticks, handrails of non-metallic materials, materials, not of metal, for building and construction, furniture, mirrors, picture frames, sofas, tables, chairs, adjustable or non-adjustable patient support tables, benches and frames, seating, backrests, headrests, foot rests, heel rests, arm rests, cushions, chair cushions, pillows, furniture for the physically handicapped and those of reduced mobility, beds, patient beds, home-care beds and accessories for such beds, side rails and supports, all being parts of beds, hangers, bed rails, bed tables, bedclothes frames, baskets, mattresses, foam mattresses, airbeds and waterbeds, bath seats, shower seats, wheeled shower seats, toilet seats, wheeled toilet seats, toilet seat frames for patients, toilet seat raisers, transfer benches, reach extension devices, applicators for socks, stockings and panty hose, lift-out chairs, work seats for the physically handicapped and those of reduced mobility, trolleys [furniture], serving trolleys, clothes rails, hooks, not of metal, for clothes rails, containers, not of metal, for storage or transport, plastic name badges, household or kitchen utensils and containers, cookware and tableware, except forks, knives and spoons, ice buckets, heat-insulated containers for beverages, non-electric cooling boxes, coolers for wine, portable beverage coolers, cold packs and freezer packs for food and beverages, combs, hair brushes and sponges, brushes, except paintbrushes, articles for cleaning purposes, mops, glassware, porcelain and earthenware, laundry bags, laundry wash bags, textiles and substitutes for textiles, household linen, table linen, curtains of textile or plastic, towels, bed linen, blankets, bed sheets, bed sheets of plastic, not being incontinence sheets, bed pads, duvets, clothing, footwear, headwear, work wear, uniforms, garments for protecting clothing, paper clothing, tabards, tunics, aprons, caps, skull caps, lanyards for wear, carpets, rugs, mats and matting, linoleum and other materials for covering existing floors, wall hangings, not of textile, games, toys and playthings, gymnastic and sporting articles, decorations for Christmas trees, Christmas crackers, parts and fittings for all of the aforementioned goods; advertising; promotional and marketing services; promoting; organising and arranging trade fairs and exhibitions; loyalty; incentive and bonus program services; administration of a discount program for enabling participants to obtain discounts on goods and services through use of a discount membership card; business directory services; business management services; business consultancy services; office functions services; business administration services; consultancy; information and advisory services relating to the aforesaid.

PUBLIC RELATIONS.

Career information and advisory services (other than educational and training advice);Consultancy and advisory services for business management;Consultancy and advisory services in the field of business strategy;Consultancy and advisory services relating to business management;Consultancy and advisory services relating to personnel management;Consultancy and advisory services relating to personnel placement;Consultancy and advisory services relating to personnel recruitment;Consultancy of personnel recruitment;Consultancy (Professional business -);Consultancy regarding advertising communication strategies;Consultancy regarding advertising communications strategy;Consultancy regarding business organisation and business economics;Consultancy regarding public relations communication strategies;Consultancy regarding public relations communications strategy;Consultancy relating to advertising and promotion services;Consultancy relating to business advertising;Consultancy relating to business analysis;Consultancy relating to business document management;Consultancy relating to business efficiency;Consultancy relating to business management;Consultancy relating to business management and organisation;Consultancy relating to business organisation;Consultancy relating to business planning;Consultancy relating to management selection;Consultancy relating to personnel management;Consultancy relating to personnel recruitment;Consultancy relating to public relations;Consultancy relating to the management of personnel;Consultancy services regarding business strategies;Consultancy services relating to advertising, publicity and marketing;Consulting services in business organization and management;Consulting services relating to marketing;Consumer profiling for commercial or marketing purposes;Copywriting;Copywriting for advertising and promotional purposes;Corporate communications services;Corporate management consultancy;Corporate management consultancy services;Corporate planning;Conducting market surveys;Conducting marketing studies;Conducting of business appraisals;Conducting of business feasibility studies;Conducting of business research;Conducting of internal business communication surveys;Conducting of market research;Conducting of market studies involving opinion polling;Conducting of marketing studies;Conducting online business management research surveys;Conducting studies in the field of public relations;Consultancy and advisory services for business management;Consultancy and advisory services in the field of business strategy;Consultancy and advisory services relating to business management;Consultancy and advisory services relating to personnel management;Consultancy and advisory services relating to personnel placement;Consultancy and advisory services relating to personnel recruitment;Consultancy and information services relating to accounting;Consultancy of personnel recruitment;Consultancy (Professional business -);Consultancy regarding advertising communication strategies;Consultancy regarding advertising communications strategy;Consultancy regarding business organisation and business economics;Consultancy regarding public relations communication strategies;Consultancy regarding public relations communications strategy;Consultancy regarding the organization or managing of a trade company;Consultancy relating to advertising;Consultancy relating to advertising and promotion services;Consultancy relating to auditing;Consultancy relating to business acquisition;Consultancy relating to business advertising;Consultancy relating to business analysis;Consultancy relating to business document management;Consultancy relating to business efficiency;Consultancy relating to business management;Consultancy relating to business management and organisation;Consultancy relating to business organisation;Consultancy relating to business planning;Consultancy relating to costing of sales orders;Consultancy relating to data processing;Consultancy relating to demographics for marketing purposes;Consultancy relating to management selection;Consultancy relating to marketing;Consultancy relating to personnel management;Consultancy relating to personnel recruitment;Consultancy relating to public relations;Consultancy relating to sales promotions;Consultancy relating to search engine optimisation;Consultancy relating to tax accounting;Consultancy relating to the establishment and running of businesses;Consultancy relating to the management of personnel;Consultancy relating to the organisation of promotional campaigns for business;Consultancy relating to the preparation of business statistics;Consultancy relating to the selection of personnel;Consultancy services in the field of affiliate marketing;Consultancy services regarding business strategies;Consultancy services relating to advertising, publicity and marketing;Consultancy services relating to the administration and management of hotels;Consultancy services relating to the management of telephone call centers;Consultancy services relating to the management of telephone call centres;Consultancy services relating to the procurement of goods and services;Consultation in the field of business acquisitions;Consultations relating to advertising;Consultations relating to business acquisitions;Consultations relating to business advertising;Consultations relating to business disposals;Consultations relating to business mergers;Consultations relating to business promotion;Consulting and information concerning accounting;Consulting in sales techniques and sales programmes;Consulting services in business organization and management;Consulting services in the field of Internet marketing;Consulting services relating to marketing;Consulting services relating to publicity;Consumer market information services;Consumer profiling for commercial or marketing purposes;Consumer research;Consumer response analysis;Consumers (Commercial information and advice for -) [consumer advice shop];Copying of documents;Copying of documents for others;Copying services;Copywriting;Copywriting for advertising and promotional purposes;Corporate communications services;Corporate identity services;Corporate image development consultation;Corporate image studies;Corporate management assistance;Corporate management consultancy;Corporate management consultancy services;Corporate planning;Cost accounting;Cost analyses;Cost analysis;Cost assessment services;Cost benefit analysis;Cost management accounting;Cost price analysis;Cost price analysis regarding waste disposal, removal, handling and recycling;Counselling on business matters;Coupon procurement services for others;Creating advertising material;Credit card registration services;Customer club services, for commercial, promotional and/or advertising purposes;Customer loyalty services for commercial, promotional and/or advertising purposes;Customer relationship management.

Career advisory services (education or training advice);Career and vocational counselling;Career and vocational training;Career counseling [education];Career counselling and coaching;Career counselling relating to education and training;Career counselling [training and education advice];Career information and advisory services (educational and training advice);Coaching in economic and management matters;Coaching services;Coaching [training];Sales training services;Business mentoring services;Business training;Business training consultancy services;Business training services.

Printed matter, publications, newsletters, brochures, instructional and teaching materials.

Accountancy advisory services; tax analysis and tax return preparation services; providing advertising space in publications; providing commercial assistance and information; organisation, operation and supervision of loyalty and incentive schemes; opinion polling; the provision of information including the provision of business information and services for computer based storage and retrieval of information accessible online and via the Internet; negotiation services for pay and conditions of employees.