Insurance, banking and finance services.

Soaps; cosmetics, hair lotions; dentifrices, all goods made using additives with medical properties.

Medicines, pharmaceutical preparations, chemical sanitary preparations, dietetic substances, plasters, materials for dressings.

Articles of clothing, shirts, shoes, headwear; but not including ladies underwear and not including nightwear sold specifically for use by women.

Business management of hotels, business management of residential suites, business management of full service apartments, all included in this class.

Real estate brokerage; real estate consultancy; real estate investment services; real estate leasing; real estate management; real estate selection and acquisition; real estate valuations; advisory services relating to real estate; arranging of loans; advisory services relating to real estate ownership; arranging of shared ownership of real estate; arranging the provision of finance for real estate purchase; provision of information relating to property (real estate); real estate services relating to timeshare ownership and purchase; timeshare property management; all included in this class.

Oils; greases; lubricants; fuels.

Pre-recorded apparatus for recording, transmission or reproduction of sound or images; pre-recorded magnetic data carriers for banking data, recording discs for banking data; automatic vending machines and mechanisms for coin-operated apparatus, money changing machines, money counting and sorting machines, counterfeit banknote detecting machines, cash registers, calculating machines, data processing equipment and computers, data, sound and image processing equipment; computers, computer programs; computer programs that enable customers to access banking information and to perform banking transactions, apparatus and systems for the security of banking transactions performed via the Internet, mainly consisting of encrypted software, computers; encoded electronic and magnetic cards for recording financial transactions; magnetically encoded cards; automated payment systems, including electronic payment terminals.

Advertising; business management; business management and organisation consultancy; business administration; marketing studies and research that provide statistical information; import-export agency services; computerised file management and database services; organisation of exhibitions for commercial or advertising purposes, in particular in relation to banking; rental of advertising space.

Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; Apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; Apparatus for recording, transmission or reproduction of sound or images; Magnetic data carriers, recording discs; Compact discs, DVDs and other digital recording media; Mechanisms for coin-operated apparatus; Cash registers, calculating machines, data processing equipment, computers; Computer software; Fire-extinguishing apparatus; Clothing for protection against fire; Particle accelerators; Accumulators, electric; Batteries, electric, for vehicles; Adding machines; Aerometers; Agendas (Electronic -); Stills for laboratory experiments; Alcoholmeters; Alidades; Altimeters; Loudspeakers; Ammeters; Retorts' stands; Calibrating rings; Anemometers; Anodes; Aerials; Anticathodes; Apertometers [optics]; High-frequency apparatus; Heat regulating apparatus; Franking (Apparatus to check -); Chromatography apparatus for laboratory use; Diffraction apparatus [microscopy]; Fermentation (Apparatus for -) [laboratory apparatus]; Glass covered with an electrical conductor; Centering apparatus for photographic transparencies; Intercommunication apparatus; Ionization apparatus not for the treatment of air or water; Precision measuring apparatus; Navigation apparatus for vehicles [on-board computers]; Satellite navigational apparatus; Projection apparatus; Radiological apparatus for industrial purposes; Naval signalling apparatus; Remote control apparatus; X-rays producing apparatus and installations, not for medical purposes; Sounding apparatus and machines; Chemistry apparatus and instruments; Physics (Apparatus and instruments for -); Weighing apparatus and instruments; Surveying apparatus and instruments; Nautical apparatus and instruments; Optical apparatus and instruments; Astronomy (Apparatus and instruments for -); Commutation (Electric apparatus for -); Regulating apparatus, electric; Measuring devices, electric; Monitoring apparatus, electric; Electro-dynamic apparatus for the remote control of railway points; Electro-dynamic apparatus for the remote control of signals; Heliographic apparatus; Blueprint apparatus; Cameras [photography]; Global Positioning System [GPS] apparatus; Juke boxes, musical; Air analysis apparatus; Drying apparatus for photographic prints; Word processors; Amplifiers; Food analysis apparatus; Gas testing instruments; Testing apparatus not for medical purposes; Data processing apparatus; Enlarging apparatus [photography]; Audiovisual teaching apparatus; Diagnostic apparatus, not for medical purposes; Distillation apparatus for scientific purposes; Phototelegraphy apparatus; Speed measuring apparatus [photography]; Sound recording apparatus; Time recording apparatus; Distance recording apparatus; Breathing apparatus, except for artificial respiration; Sound reproduction apparatus; Railway traffic safety appliances; Sound transmitting apparatus; Glazing apparatus for photographic prints; Distance measuring apparatus; Leather (Appliances for measuring the thickness of -); Skins (Apparatus for measuring the thickness of -); Slide projectors; X-ray apparatus not for medical purposes; Chargers for electric batteries; Discharge tubes, electric, other than for lighting; Oxygen transvasing apparatus; Radios; Vehicle radios; Breathing apparatus for underwater swimming; Teaching apparatus; Demagnetizing apparatus for magnetic tapes; Stereoscopic apparatus; Telephone apparatus; Distribution boxes [electricity]; Optical goods; Gauges; Containers for contact lenses; Spectacle cases; Eyeglass cases; Containers for microscope slides; Cases especially made for photographic apparatus and instruments; Actinometers; Motor fire engines; Shutter releases [photography]; Whistle alarms; Sound alarms; Anti-theft warning apparatus; Tires (Automatic indicators of low pressure in vehicle -); Fire alarms; Spools [photography]; Rods for water diviners; Washing trays [photography]; Distribution consoles [electricity]; Barometers; Weighbridges; Fire beaters; Fire boats; Anode batteries; Batteries for lighting; Batteries, electric; Betatrons; Scales; Precision balances; Binoculars; Electromagnetic coils; Choking coils [impedance]; Coils, electric; Marking buoys; Signalling buoys; Tone arms for record players; Encoded identification bracelets, magnetic; Compasses (Directional -); Marine compasses; Magnets (Decorative -); Calculating machines; Pocket calculators; Calipers; Screw-tapping gauges; Slide calipers; Shoes for protection against accidents, irradiation and fire; Socks, electrically heated; Juke boxes for computers; Decompression chambers; Darkrooms [photography]; Signal bells; Bells [warning devices]; Alarm bells, electric; Electric door bells; Push buttons for bells; Telescopes; Sighting telescopes for firearms; Battery chargers; Identity cards, magnetic; Integrated circuit cards [smart cards]; Video game cartridges; Protective helmets; Protective helmets for sports; Riding helmets; Battery jars; Branch boxes [electricity]; Battery boxes; Switchboxes [electricity]; Surveying chains; Eyeglass chains; Cathodes; Fibre [fiber (Am)] optic cables; Coaxial cables; Starter cables for motors; Cables, electric; Galvanic cells; Photovoltaic cells; Laboratory centrifuges; Radio pagers; USB flash drives; DNA chips; Buzzers; Cyclotrons; Cinematographic film, exposed; Cinematographic cameras; Safety restraints, other than for vehicle seats and sports equipment; Cell phone straps; Life belts; Integrated circuits; Printed circuits; Hourglasses; Magnetic encoders; Couplings, electric; Collectors, electric; Road signs, luminous or mechanical; Acoustic couplers; Couplers [data processing equipment]; Commutators; Compact discs [audio-video]; Comparators; Compasses [measuring instruments]; Laptop computers; Notebook computers; Capacitors; Optical condensers; Electricity conduits; Acoustic conduits; Conductors, electric; Connectors [electricity]; Connections for electric lines; Milage recorders for vehicles; Waling glasses; Revolution counters; Pedometers; Meters; Contacts, electric; Speed checking apparatus for vehicles; Converters, electric; Fire blankets; Covers for electric outlets; Eyeglass cords; Cupels [laboratory]; Chronographs [time recording apparatus]; Measuring spoons; Headphones; Densimeters; Densitometers; Diaphragms [acoustics]; Diaphragms [photography]; Slides [photography]; Dynamometers; Light-emitting diodes [LED]; Floppy disks; Phonograph records; Calculating disks; Disks, magnetic; Optical discs; Compact discs [read-only memory]; Reflecting discs for wear, for the prevention of traffic accidents; Animated cartoons; Anti-interference devices [electricity]; Cathodic anti-corrosion apparatus; Steering apparatus, automatic, for vehicles; Protection devices against X-rays, not for medical purposes; Protection devices for personal use against accidents; Cleaning apparatus for phonograph records; Life saving apparatus and equipment; Igniting apparatus, electric, for igniting at a distance; Record player needles (Apparatus for changing -); Balancing apparatus; Editing appliances for cinematographic films; Ticket dispensers; Dosimeters; Computers; Electrolysers; Transmitters of electronic signals; Transmitting sets [telecommunication]; Epidiascopes; Ergometers; Exposure meters [light meters]; Drying racks [photography]; Extinguishers; Electronic tags for goods; Downloadable image files; Downloadable music files; Plumb lines; Light conducting filaments [optical fibers fibres]; Identification threads for electric wires; Copper wire, insulated; Wires, electric; Fuse wire; Magnetic wires; Telephone wires; Telegraph wires; Filters [photography]; Filters for respiratory masks; Filters for ultraviolet rays, for photography; Signalling whistles; Dog whistles; Flash-bulbs [photography]; Ovens for laboratory use; Photocopiers [photographic, electrostatic, thermic]; Photometers; Frequency meters; Fuses; Galena crystals [detectors]; Galvanometers; Gasometers [measuring instruments]; Knee-pads for workers; Record players; Vests (Am) Bullet-proof -; Grids for batteries; Identification sheaths for electric wires; Sheaths for electric cables; Asbestos gloves for protection against accidents; Gloves for protection against X-rays for industrial purposes; Gloves for protection against accidents; Gloves for divers; Hydrometers; Hygrometers; Theft prevention installations, electric; Incubators for bacteria culture; Water level indicators; Quantity indicators; Temperature indicators; Petrol gauges; Clinometers; Electric loss indicators; Speed indicators; Vacuum gauges; Armatures [electricity]; Asbestos clothing for protection against fire; Clothing for protection against accidents, irradiation and fire; Garments for protection against fire; Inductors [electricity]; Signs, luminous; Mechanical signs; Electric installations for the remote control of industrial operations; Interfaces for computers; Circuit closers; Switches, electric; Circuit breakers; Inverters [electricity]; Hands free kits for phones; Optical lamps; Darkroom lamps [photography]; Flashlights [photography]; Blinkers [signalling lights]; Fire hose nozzles; Magic lanterns; Signal lanterns; Lasers, not for medical purposes; Lactodensimeters; Contact lenses; Lens hoods; Magnifying glasses [optics]; Correcting lenses [optics]; Optical lenses; Spectacle glasses; Bar code readers; Compact disc players; Disk drives for computers; DVD players; Readers [data processing equipment]; Portable media players; Optical character readers; Limiters [electricity]; Ducts [electricity]; Spirit levels; Mercury levels; Surveyors' levels; Levels [instruments for determining the horizontal]; Traffic-light apparatus [signalling devices]; Accounting machines; Money counting and sorting machines; Dictating machines; Invoicing machines; Weighing machines; Punched card machines for offices; Voting machines; Magnets; Video recorders; Cassette players; Wind socks for indicating wind direction; Crash test dummies; Junction sleeves for electric cables; Manometers; Protective masks; Divers' masks; Solderers' helmets; Respirators, other than for artificial respiration; Electricity mains (Materials for -) [wires, cables]; Electronic pens [visual display units]; Coin-operated mechanisms for television sets; Coin-operated apparatus (Mechanisms for -); Counter-operated apparatus (Mechanisms for -); Megaphones; Diaphragms for scientific apparatus; Computer memory devices; Dressmakers' measures; Rules [measuring instruments]; Metronomes; Microphones; Micrometers; Microprocessors; Microscopes; Microtomes; Time switches, automatic; Viewfinders, photographic; Measuring apparatus; Pressure measuring apparatus; Measures; Furniture especially made for laboratories; Modems; Monitors [computer hardware]; Monitors [computer programs]; Spectacle frames; Eyeglass frames; Terminals [electricity]; Mouse [data processing equipment]; Head cleaning tapes [recording]; Magnetic tapes; Sound recording strips; Videotapes; Objectives [lenses] optics; Lenses for astrophotography; Pince-nez; Anti-glare glasses; Sunglasses; Goggles for sports; Spectacles [optics]; Eyepieces; Ohmmeters; Holograms; Wavemeters; Time clocks [time recording devices]; Oscillographs; Octants; Step-up transformers; Shutters [photography]; Ozonisers [ozonators]; Rods [surveying instruments]; Meteorological balloons; Abacuses; Life jackets; Signalling panels, luminous or mechanical; Spark-guards; Lightning arresters; Asbestos screens for firemen; Parking meters; X-ray films, exposed; Films, exposed; Periscopes; Acid hydrometers; Acidimeters for batteries; Lactometers; Letter scales; Salinometers; Weights; Chips [integrated circuits]; Wafers [silicon slices]; Stands for photographic apparatus; Galvanic batteries; Solar batteries; Sounding leads; Plumb bobs; Pipettes; Pyrometers; Plates for batteries; Planimeters; Plotters; Wrist rests for use with computers; Polarimeters; Fire engines; Plugs, sockets and other contacts [electric connections]; Prisms [optics]; Computer programs [downloadable software]; Computer game programs; Computer operating programs, recorded; Computer programmes [programs], recorded; Teeth protectors; Test tubes; Electronic publications, downloadable; Light-emitting electronic pointers; Control panels [electricity]; Switchboards; Distribution boards [electricity]; Radar apparatus; Current rectifiers; X-ray photographs, other than for medical purposes; Protractors [measuring instruments]; Electrified fences; Tape recorders; Cash registers; Pressure indicators; Voltage surge protectors; Speed regulators for record players; Voltage regulators for vehicles; Stage lighting regulators; Slide-rules; Carpenters' rules; Relays, electric; Rheostats; Resistances, electric; Respirators for filtering air; Nets for protection against accidents; Life nets; Screens for photoengraving; Receivers (Audio-- and video- -); Telephone receivers; Reducers [electricity]; Refractometers; Refractors; Rulers [measuring instruments]; Personal stereos; Detectors; Smoke detectors; False coin detectors; Metal detectors for industrial or military purposes; Balances [steelyards]; Electrified rails for mounting spot lights; Saccharometers; Sounding lines; Jigs [measuring instruments]; Life buoys; Satellites for scientific purposes; Diving suits; Fire escapes; Marine depth finders; Scanners [data processing equipment]; Cabinets for loudspeakers; Junction boxes [electricity]; Printed circuit boards; Fluorescent screens; Screens [photography]; Workmen's protective face-shields; Projection screens; Radiology screens for industrial purposes; Signals, luminous or mechanical; Fog signals, non-explosive; Beacons, luminous; Hemline markers; Answering machines; Semi-conductors; Wire connectors [electricity]; Locks, electric; Sextants; Spherometers; Drainers for use in photography; Simulators for the steering and control of vehicles; Sirens; Computer software, recorded; Logs [measuring instruments]; Sulphitometers; Sonars; Probes for scientific purposes; Sound locating instruments; Mirrors for inspecting work; Mirrors [optics]; Egg-candlers; Spectrograph apparatus; Spectroscopes; Peepholes [magnifying lenses] for doors; Automated teller machines [ATM]; Sprinkler systems for fire protection; Printers for use with computers; Radiotelephony sets; Radiotelegraphy sets; Stereoscopes; Retorts; Nose clips for divers and swimmers; Eyepieces (Instruments containing -); Azimuth instruments; Alarms; Observation instruments; Boiler control instruments; Cosmographic instruments; Levelling instruments; Measuring instruments; Material testing instruments and machines; Mathematical instruments; Meteorological instruments; Cases fitted with dissecting instruments [microscopy]; Navigational instruments; Surveying instruments; Downloadable ring tones for mobile phones; Holders for electric coils; Sound recording carriers; Magnetic data media; Optical data media; Electronic notice boards; Tachometers; Film cutting apparatus; Ear plugs for divers; Mouse pads; Resuscitation mannequins [teaching apparatus]; Pressure indicator plugs for valves; Taximeters; Computer keyboards; Plane tables [surveying instruments]; Carriers for dark plates [photography]; Frames for photographic transparencies; Teleprompters; Facsimile machines; Portable telephones; Telegraphs [apparatus]; Telemeters; Telerupters; Teleprinters; Television apparatus; Safety tarpaulins; Theodolites; Thermometers, not for medical purposes; Thermostats; Thermostats for vehicles; Encoded magnetic cards; Masts for wireless aerials; Totalizators; Electronic pocket translators; Transistors [electronic]; Transformers [electricity]; Transmitters [telecommunication]; Telephone transmitters; Transponders; Tripods for cameras; Vehicle breakdown warning triangles; Triodes; Horns for loudspeakers; Marking gauges [joinery]; X-ray tubes not for medical purposes; Speaking tubes; Capillary tubes; Neon signs; Fire hose; Protective suits for aviators; Central processing units [processors]; Magnetic tape units for computers; Computer peripheral devices; Urinometers; Vacuum tubes [radio]; Amplifying tubes; Solenoid valves [electromagnetic switches]; Thermionic tubes; Light dimmers [regulators], electric; Variometers; Laboratory trays; Verniers; Clothing especially made for laboratories; Measuring glassware; Optical glass; Camcorders; Video cassettes; Video screens; Video telephones; Viscosimeters; Anti-glare visors; Micrometer screws for optical instruments; Voltmeters; Walkie-talkies; Styli for record players; Life-saving rafts; Lighting ballasts.

Paper, cardboard and goods made from these materials, not included in other classes; Printed matter; Bookbinding material; Photographs; Stationery; Adhesives for stationery or household purposes; Artists' materials; Paint brushes; Typewriters and office requisites (except furniture); Instructional and teaching material (except apparatus); Plastic materials for packaging (not included in other classes); Printers' type; Printing blocks; Etchings; Aquarelles; Adhesives [glues] for stationery or household purposes; Postage meters for office use; Albums; Almanacs; Cigar bands; Hand labelling appliances; Bookbinding apparatus and machines [office equipment]; Vignetting apparatus; Mounting photographs (Apparatus for -); Document laminators for office use; Hand-rests for painters; Modelling clay; Stationery; Bookbinding material; Office requisites, except furniture; Towels of paper; Drawing sets; Stencil cases; Cases for stamps [seals]; Atlases; Stickers [stationery]; Ink sticks; Chart pointers, non-electronic; Bibs of paper; Adhesive bands for stationery or household purposes; Gummed tape [stationery]; Table linen of paper; Tickets; Greeting cards; Musical greeting cards; Pads [stationery]; Drawing pads; Spools for inking ribbons; Binding strips [bookbinding]; Architects' models; Wristbands for the retention of writing instruments; Etching needles; Tracing needles for drawing purposes; Envelopes [stationery]; Inkwells; Tracing patterns; Calendars; Writing board erasers; Song books; Hat boxes of cardboard; Printing type; Paper; Carbon paper; Copying paper [stationery]; Silver paper; Packing paper; Writing paper; Tracing paper; Wood pulp paper; Filter paper; Toilet paper; Luminous paper; Waxed paper; Paper for recording machines; Drawer liners of paper, perfumed or not; Electrocardiograph paper; Radiograms (Paper for -); Parchment paper; Xuan paper for Chinese painting and calligraphy; Papier mâché; Cards; Geographical maps; Folders for papers; Placards of paper or cardboard; Posters; Writing cases [stationery]; Postcards; Cardboard articles; Cardboard; Wood pulp board [stationery]; Perforated cards for Jacquard looms; Catalogues; Tags for index cards; Painters' easels; Tablemats of paper; Sealing wax; Modelling wax, not for dental purposes; Letter trays; Hectographs; Mimeograph apparatus and machines; Numbers [type]; Rollers for typewriters; Newsletters; Files [office requisites]; Electrotypes; Printing blocks; Pen clips; Cabinets for stationery [office requisites]; Starch paste [adhesive] for stationery or household purposes; Glue for stationery or household purposes; Manifolds [stationery]; Compasses for drawing; Composing sticks; Covers [stationery]; Flower-pot covers of paper; Chaplets; Chromos; Decalcomanias; Diagrams; Graphic prints; Adhesive tape dispensers [office requisites]; Finger-stalls [office requisites]; Duplicators; Elastic bands for offices; Labels, not of textile; Marking pens [stationery]; Handkerchiefs of paper; Printers' blankets, not of textile; Paperweights; Clips for offices; Figurines [statuettes] of papier mâché; Bookbinding cords; Coffee filters (Paper -); Paper bows; Bubble packs (Plastic -) for wrapping or packaging; Absorbent sheets of paper or plastic for foodstuff packaging; Paper sheets [stationery]; Sheets of reclaimed cellulose for wrapping; Viscose sheets for wrapping; Humidity control sheets of paper or plastic for foodstuff packaging; Drawing materials; Writing materials; School supplies [stationery]; Photographs [printed]; Photo-engravings; Postage stamps; Punches [office requisites]; Flags of paper; Paper clasps; Marking chalk; Tailors' chalk; Writing chalk; Chalk for lithography; Newspapers; Comic books; Gluten [glue] for stationery or household purposes; Gums [adhesives] for stationery or household purposes; Rubber erasers; Paper-clips; Bottle wrappers of cardboard or paper; Pictures; Ink; Indian inks; Correcting ink [heliography]; Signboards of paper or cardboard; Bottle envelopes of cardboard or paper; Isinglass for stationery or household purposes; Engraving plates; Address plates for addressing machines; Blackboards; Writing slates; Printed matter; Steel letters; Letters [type]; Booklets; Books; Printers' reglets; Correcting fluids [office requisites]; Lithographs; Typewriters, electric or non-electric; Envelope sealing machines, for offices; Stapling presses [office requisites]; Sealing machines for offices; Addressing machines; Pencil sharpening machines, electric or non-electric; Handbooks [manuals]; Terrestrial globes; Stencils [stationery]; Stencil plates; Erasing shields; Teaching materials [except apparatus]; Packaging material made of starches; Modelling materials; Filtering materials [paper]; Sealing compounds for stationery purposes; Plastics for modelling; Pencils; Charcoal pencils; Slate pencils; Stencils; Pencil leads; Handwriting specimens for copying; Embroidery designs [patterns]; Patterns for making clothes; Patterns for dressmaking; Forms, printed; Adhesive tapes for stationery or household purposes; Self-adhesive tapes for stationery or household purposes; Correcting tapes [office requisites]; Paper ribbons; Inking ribbons; Inking ribbons for computer printers; Typewriter ribbons; Pen wipers; Numbering apparatus; Engravings; Lithographic works of art; Oleographs; Pamphlets; Printed timetables; Sealing wafers; Pantographs [drawing instruments]; Announcement cards [stationery]; Modelling paste; Pastels [crayons]; Plastic film for wrapping; Plastic cling film, extensible, for palletization; Pens [office requisites]; Nibs; Nibs of gold; Paintbrushes; Writing brushes; Painters' brushes; Steel pens; Office perforators; Periodicals; Graining combs; Plans; Watercolor saucers (Artists' -); Cream containers of paper; Folders [stationery]; Ink stones [ink reservoirs]; Lithographic stones; Money clips; Paintings [pictures], framed or unframed; Advertisement boards of paper or cardboard; Pencil holders; Pencil lead holders; Penholders; Holders for checkbooks [cheque books]; Document holders [stationery]; Chalk holders; Passport holders; Pen cases; Credit card imprinters, non-electric; Erasing products; Prospectuses; Printed publications; Thumbtacks; Writing or drawing books; Square rulers; Loose-leaf binders; Document files [stationery]; Graphic representations; Scrapers [erasers] for offices; Bookends; Ledgers [books]; Indexes; Drawing T-squares; Rulers (Drawing -); Bookbindings; Graphic reproductions; Portraits; Magazines [periodicals]; House painters' rollers; Bags [envelopes, pouches] of paper or plastics, for packaging; Bags (Conical paper -); Bags for microwave cooking; Garbage bags of paper or of plastics; Face towels of paper; Boxes of cardboard or paper; Paint boxes [articles for use in school]; Index cards [stationery]; Bookmarkers; Inkstands; Printing sets, portable [office requisites]; Writing cases [sets]; Biological samples for use in microscopy [teaching materials]; Histological sections for teaching purposes; Balls for ball-point pens; Seals [stamps]; Shields [paper seals]; Stands for pens and pencils; Mats for beer glasses; Coasters of paper; Drawing squares; Molds for modelling clays [artists' materials]; Steatite [tailor's chalk]; Fountain pens; Fabrics for bookbinding; Paper tapes and cards for the recordal of computer programmes; Writing instruments; Drawing instruments; French curves; Photograph stands; Stamp stands; Holders for stamps [seals]; Note books; Paper knives [cutters] office requisites; Blotters; Stamp pads; Inking pads; Tablecloths of paper; Typewriter keys; Calculating tables; Drawing boards; Prints [engravings]; Clipboards; Writing pads; Palettes for painters; Tracing cloth; Bookbinding cloth; Composing frames [printing]; Inking sheets for document reproducing machines; Inking sheets for duplicators; Gummed cloth for stationery purposes; Canvas for painting; Pencil sharpeners, electric or non-electric; Trading cards other than for games; Stamps [seals]; Address stamps; Sealing stamps; Drawing pens; Place mats of paper; Table napkins of paper; Napkins of paper for removing make-up; Transparencies [stationery]; Paper shredders for office use; Cardboard tubes; Moisteners for gummed surfaces [office requisites]; Moisteners [office requisites]; Galley racks [printing]; Paint trays; Trays for sorting and counting money; Flyers.

Loudspeakers; Cabinets for loudspeakers.

Loudspeaker stands [furniture].

Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; Apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; Apparatus for recording, transmission or reproduction of sound or images; Magnetic data carriers, recording discs; Compact discs, DVDs and other digital recording media; Mechanisms for coin-operated apparatus; Cash registers, calculating machines, data processing equipment, computers; Computer software; Fire-extinguishing apparatus; Clothing for protection against fire; Particle accelerators; Accumulators, electric; Batteries, electric, for vehicles; Adding machines; Aerometers; Agendas (Electronic -); Stills for laboratory experiments; Alcoholmeters; Alidades; Altimeters; Loudspeakers; Ammeters; Retorts' stands; Calibrating rings; Anemometers; Anodes; Aerials; Anticathodes; Apertometers [optics]; High-frequency apparatus; Heat regulating apparatus; Franking (Apparatus to check -); Chromatography apparatus for laboratory use; Diffraction apparatus [microscopy]; Fermentation (Apparatus for -) [laboratory apparatus]; Glass covered with an electrical conductor; Centering apparatus for photographic transparencies; Intercommunication apparatus; Ionization apparatus not for the treatment of air or water; Precision measuring apparatus; Navigation apparatus for vehicles [on-board computers]; Satellite navigational apparatus; Projection apparatus; Radiological apparatus for industrial purposes; Naval signalling apparatus; Remote control apparatus; X-rays producing apparatus and installations, not for medical purposes; Sounding apparatus and machines; Chemistry apparatus and instruments; Physics (Apparatus and instruments for -); Weighing apparatus and instruments; Surveying apparatus and instruments; Nautical apparatus and instruments; Optical apparatus and instruments; Astronomy (Apparatus and instruments for -); Commutation (Electric apparatus for -); Regulating apparatus, electric; Measuring devices, electric; Monitoring apparatus, electric; Electro-dynamic apparatus for the remote control of railway points; Electro-dynamic apparatus for the remote control of signals; Heliographic apparatus; Blueprint apparatus; Cameras [photography]; Global Positioning System [GPS] apparatus; Juke boxes, musical; Air analysis apparatus; Drying apparatus for photographic prints; Word processors; Amplifiers; Food analysis apparatus; Gas testing instruments; Testing apparatus not for medical purposes; Data processing apparatus; Enlarging apparatus [photography]; Audiovisual teaching apparatus; Diagnostic apparatus, not for medical purposes; Distillation apparatus for scientific purposes; Phototelegraphy apparatus; Speed measuring apparatus [photography]; Sound recording apparatus; Time recording apparatus; Distance recording apparatus; Breathing apparatus, except for artificial respiration; Sound reproduction apparatus; Railway traffic safety appliances; Sound transmitting apparatus; Glazing apparatus for photographic prints; Distance measuring apparatus; Leather (Appliances for measuring the thickness of -); Skins (Apparatus for measuring the thickness of -); Slide projectors; X-ray apparatus not for medical purposes; Chargers for electric batteries; Discharge tubes, electric, other than for lighting; Oxygen transvasing apparatus; Radios; Vehicle radios; Breathing apparatus for underwater swimming; Teaching apparatus; Demagnetizing apparatus for magnetic tapes; Stereoscopic apparatus; Telephone apparatus; Distribution boxes [electricity]; Optical goods; Gauges; Containers for contact lenses; Spectacle cases; Eyeglass cases; Containers for microscope slides; Cases especially made for photographic apparatus and instruments; Actinometers; Motor fire engines; Shutter releases [photography]; Whistle alarms; Sound alarms; Anti-theft warning apparatus; Tires (Automatic indicators of low pressure in vehicle -); Fire alarms; Spools [photography]; Rods for water diviners; Washing trays [photography]; Distribution consoles [electricity]; Barometers; Weighbridges; Fire beaters; Fire boats; Anode batteries; Batteries for lighting; Batteries, electric; Betatrons; Scales; Precision balances; Binoculars; Electromagnetic coils; Choking coils [impedance]; Coils, electric; Marking buoys; Signalling buoys; Tone arms for record players; Encoded identification bracelets, magnetic; Compasses (Directional -); Marine compasses; Magnets (Decorative -); Calculating machines; Pocket calculators; Calipers; Screw-tapping gauges; Slide calipers; Shoes for protection against accidents, irradiation and fire; Socks, electrically heated; Juke boxes for computers; Decompression chambers; Darkrooms [photography]; Signal bells; Bells [warning devices]; Alarm bells, electric; Electric door bells; Push buttons for bells; Telescopes; Sighting telescopes for firearms; Battery chargers; Identity cards, magnetic; Integrated circuit cards [smart cards]; Video game cartridges; Protective helmets; Protective helmets for sports; Riding helmets; Battery jars; Branch boxes [electricity]; Battery boxes; Switchboxes [electricity]; Surveying chains; Eyeglass chains; Cathodes; Fibre [fiber (Am)] optic cables; Coaxial cables; Starter cables for motors; Cables, electric; Galvanic cells; Photovoltaic cells; Laboratory centrifuges; Radio pagers; USB flash drives; DNA chips; Buzzers; Cyclotrons; Cinematographic film, exposed; Cinematographic cameras; Safety restraints, other than for vehicle seats and sports equipment; Cell phone straps; Life belts; Integrated circuits; Printed circuits; Hourglasses; Magnetic encoders; Couplings, electric; Collectors, electric; Road signs, luminous or mechanical; Acoustic couplers; Couplers [data processing equipment]; Commutators; Compact discs [audio-video]; Comparators; Compasses [measuring instruments]; Laptop computers; Notebook computers; Capacitors; Optical condensers; Electricity conduits; Acoustic conduits; Conductors, electric; Connectors [electricity]; Connections for electric lines; Milage recorders for vehicles; Waling glasses; Revolution counters; Pedometers; Meters; Contacts, electric; Speed checking apparatus for vehicles; Converters, electric; Fire blankets; Covers for electric outlets; Eyeglass cords; Cupels [laboratory]; Chronographs [time recording apparatus]; Measuring spoons; Headphones; Densimeters; Densitometers; Diaphragms [acoustics]; Diaphragms [photography]; Slides [photography]; Dynamometers; Light-emitting diodes [LED]; Floppy disks; Phonograph records; Calculating disks; Disks, magnetic; Optical discs; Compact discs [read-only memory]; Reflecting discs for wear, for the prevention of traffic accidents; Animated cartoons; Anti-interference devices [electricity]; Cathodic anti-corrosion apparatus; Steering apparatus, automatic, for vehicles; Protection devices against X-rays, not for medical purposes; Protection devices for personal use against accidents; Cleaning apparatus for phonograph records; Life saving apparatus and equipment; Igniting apparatus, electric, for igniting at a distance; Record player needles (Apparatus for changing -); Balancing apparatus; Editing appliances for cinematographic films; Ticket dispensers; Dosimeters; Computers; Electrolysers; Transmitters of electronic signals; Transmitting sets [telecommunication]; Epidiascopes; Ergometers; Exposure meters [light meters]; Drying racks [photography]; Extinguishers; Electronic tags for goods; Downloadable image files; Downloadable music files; Plumb lines; Light conducting filaments [optical fibers fibres]; Identification threads for electric wires; Copper wire, insulated; Wires, electric; Fuse wire; Magnetic wires; Telephone wires; Telegraph wires; Filters [photography]; Filters for respiratory masks; Filters for ultraviolet rays, for photography; Signalling whistles; Dog whistles; Flash-bulbs [photography]; Ovens for laboratory use; Photocopiers [photographic, electrostatic, thermic]; Photometers; Frequency meters; Fuses; Galena crystals [detectors]; Galvanometers; Gasometers [measuring instruments]; Knee-pads for workers; Record players; Vests (Am) Bullet-proof -; Grids for batteries; Identification sheaths for electric wires; Sheaths for electric cables; Asbestos gloves for protection against accidents; Gloves for protection against X-rays for industrial purposes; Gloves for protection against accidents; Gloves for divers; Hydrometers; Hygrometers; Theft prevention installations, electric; Incubators for bacteria culture; Water level indicators; Quantity indicators; Temperature indicators; Petrol gauges; Clinometers; Electric loss indicators; Speed indicators; Vacuum gauges; Armatures [electricity]; Asbestos clothing for protection against fire; Clothing for protection against accidents, irradiation and fire; Garments for protection against fire; Inductors [electricity]; Signs, luminous; Mechanical signs; Electric installations for the remote control of industrial operations; Interfaces for computers; Circuit closers; Switches, electric; Circuit breakers; Inverters [electricity]; Hands free kits for phones; Optical lamps; Darkroom lamps [photography]; Flashlights [photography]; Blinkers [signalling lights]; Fire hose nozzles; Magic lanterns; Signal lanterns; Lasers, not for medical purposes; Lactodensimeters; Contact lenses; Lens hoods; Magnifying glasses [optics]; Correcting lenses [optics]; Optical lenses; Spectacle glasses; Bar code readers; Compact disc players; Disk drives for computers; DVD players; Readers [data processing equipment]; Portable media players; Optical character readers; Limiters [electricity]; Ducts [electricity]; Spirit levels; Mercury levels; Surveyors' levels; Levels [instruments for determining the horizontal]; Traffic-light apparatus [signalling devices]; Accounting machines; Money counting and sorting machines; Dictating machines; Invoicing machines; Weighing machines; Punched card machines for offices; Voting machines; Magnets; Video recorders; Cassette players; Wind socks for indicating wind direction; Crash test dummies; Junction sleeves for electric cables; Manometers; Protective masks; Divers' masks; Solderers' helmets; Respirators, other than for artificial respiration; Electricity mains (Materials for -) [wires, cables]; Electronic pens [visual display units]; Coin-operated mechanisms for television sets; Coin-operated apparatus (Mechanisms for -); Counter-operated apparatus (Mechanisms for -); Megaphones; Diaphragms for scientific apparatus; Computer memory devices; Dressmakers' measures; Rules [measuring instruments]; Metronomes; Microphones; Micrometers; Microprocessors; Microscopes; Microtomes; Time switches, automatic; Viewfinders, photographic; Measuring apparatus; Pressure measuring apparatus; Measures; Furniture especially made for laboratories; Modems; Monitors [computer hardware]; Monitors [computer programs]; Spectacle frames; Eyeglass frames; Terminals [electricity]; Mouse [data processing equipment]; Head cleaning tapes [recording]; Magnetic tapes; Sound recording strips; Videotapes; Objectives [lenses] optics; Lenses for astrophotography; Pince-nez; Anti-glare glasses; Sunglasses; Goggles for sports; Spectacles [optics]; Eyepieces; Ohmmeters; Holograms; Wavemeters; Time clocks [time recording devices]; Oscillographs; Octants; Step-up transformers; Shutters [photography]; Ozonisers [ozonators]; Rods [surveying instruments]; Meteorological balloons; Abacuses; Life jackets; Signalling panels, luminous or mechanical; Spark-guards; Lightning arresters; Asbestos screens for firemen; Parking meters; X-ray films, exposed; Films, exposed; Periscopes; Acid hydrometers; Acidimeters for batteries; Lactometers; Letter scales; Salinometers; Weights; Chips [integrated circuits]; Wafers [silicon slices]; Stands for photographic apparatus; Galvanic batteries; Solar batteries; Sounding leads; Plumb bobs; Pipettes; Pyrometers; Plates for batteries; Planimeters; Plotters; Wrist rests for use with computers; Polarimeters; Fire engines; Plugs, sockets and other contacts [electric connections]; Prisms [optics]; Computer programs [downloadable software]; Computer game programs; Computer operating programs, recorded; Computer programmes [programs], recorded; Teeth protectors; Test tubes; Electronic publications, downloadable; Light-emitting electronic pointers; Control panels [electricity]; Switchboards; Distribution boards [electricity]; Radar apparatus; Current rectifiers; X-ray photographs, other than for medical purposes; Protractors [measuring instruments]; Electrified fences; Tape recorders; Cash registers; Pressure indicators; Voltage surge protectors; Speed regulators for record players; Voltage regulators for vehicles; Stage lighting regulators; Slide-rules; Carpenters' rules; Relays, electric; Rheostats; Resistances, electric; Respirators for filtering air; Nets for protection against accidents; Life nets; Screens for photoengraving; Receivers (Audio-- and video- -); Telephone receivers; Reducers [electricity]; Refractometers; Refractors; Rulers [measuring instruments]; Personal stereos; Detectors; Smoke detectors; False coin detectors; Metal detectors for industrial or military purposes; Balances [steelyards]; Electrified rails for mounting spot lights; Saccharometers; Sounding lines; Jigs [measuring instruments]; Life buoys; Satellites for scientific purposes; Diving suits; Fire escapes; Marine depth finders; Scanners [data processing equipment]; Cabinets for loudspeakers; Junction boxes [electricity]; Printed circuit boards; Fluorescent screens; Screens [photography]; Workmen's protective face-shields; Projection screens; Radiology screens for industrial purposes; Signals, luminous or mechanical; Fog signals, non-explosive; Beacons, luminous; Hemline markers; Answering machines; Semi-conductors; Wire connectors [electricity]; Locks, electric; Sextants; Spherometers; Drainers for use in photography; Simulators for the steering and control of vehicles; Sirens; Computer software, recorded; Logs [measuring instruments]; Sulphitometers; Sonars; Probes for scientific purposes; Sound locating instruments; Mirrors for inspecting work; Mirrors [optics]; Egg-candlers; Spectrograph apparatus; Spectroscopes; Peepholes [magnifying lenses] for doors; Automated teller machines [ATM]; Sprinkler systems for fire protection; Printers for use with computers; Radiotelephony sets; Radiotelegraphy sets; Stereoscopes; Retorts; Nose clips for divers and swimmers; Eyepieces (Instruments containing -); Azimuth instruments; Alarms; Observation instruments; Boiler control instruments; Cosmographic instruments; Levelling instruments; Measuring instruments; Material testing instruments and machines; Mathematical instruments; Meteorological instruments; Cases fitted with dissecting instruments [microscopy]; Navigational instruments; Surveying instruments; Downloadable ring tones for mobile phones; Holders for electric coils; Sound recording carriers; Magnetic data media; Optical data media; Electronic notice boards; Tachometers; Film cutting apparatus; Ear plugs for divers; Mouse pads; Resuscitation mannequins [teaching apparatus]; Pressure indicator plugs for valves; Taximeters; Computer keyboards; Plane tables [surveying instruments]; Carriers for dark plates [photography]; Frames for photographic transparencies; Teleprompters; Facsimile machines; Portable telephones; Telegraphs [apparatus]; Telemeters; Telerupters; Teleprinters; Television apparatus; Safety tarpaulins; Theodolites; Thermometers, not for medical purposes; Thermostats; Thermostats for vehicles; Encoded magnetic cards; Masts for wireless aerials; Totalizators; Electronic pocket translators; Transistors [electronic]; Transformers [electricity]; Transmitters [telecommunication]; Telephone transmitters; Transponders; Tripods for cameras; Vehicle breakdown warning triangles; Triodes; Horns for loudspeakers; Marking gauges [joinery]; X-ray tubes not for medical purposes; Speaking tubes; Capillary tubes; Neon signs; Fire hose; Protective suits for aviators; Central processing units [processors]; Magnetic tape units for computers; Computer peripheral devices; Urinometers; Vacuum tubes [radio]; Amplifying tubes; Solenoid valves [electromagnetic switches]; Thermionic tubes; Light dimmers [regulators], electric; Variometers; Laboratory trays; Verniers; Clothing especially made for laboratories; Measuring glassware; Optical glass; Camcorders; Video cassettes; Video screens; Video telephones; Viscosimeters; Anti-glare visors; Micrometer screws for optical instruments; Voltmeters; Walkie-talkies; Styli for record players; Life-saving rafts; Lighting ballasts.

Paper, cardboard and goods made from these materials, not included in other classes; Printed matter; Bookbinding material; Photographs; Stationery; Adhesives for stationery or household purposes; Artists' materials; Paint brushes; Typewriters and office requisites (except furniture); Instructional and teaching material (except apparatus); Plastic materials for packaging (not included in other classes); Printers' type; Printing blocks; Etchings; Aquarelles; Adhesives [glues] for stationery or household purposes; Postage meters for office use; Albums; Almanacs; Cigar bands; Hand labelling appliances; Bookbinding apparatus and machines [office equipment]; Vignetting apparatus; Mounting photographs (Apparatus for -); Document laminators for office use; Hand-rests for painters; Modelling clay; Stationery; Bookbinding material; Office requisites, except furniture; Towels of paper; Drawing sets; Stencil cases; Cases for stamps [seals]; Atlases; Stickers [stationery]; Ink sticks; Chart pointers, non-electronic; Bibs of paper; Adhesive bands for stationery or household purposes; Gummed tape [stationery]; Table linen of paper; Tickets; Greeting cards; Musical greeting cards; Pads [stationery]; Drawing pads; Spools for inking ribbons; Binding strips [bookbinding]; Architects' models; Wristbands for the retention of writing instruments; Etching needles; Tracing needles for drawing purposes; Envelopes [stationery]; Inkwells; Tracing patterns; Calendars; Writing board erasers; Song books; Hat boxes of cardboard; Printing type; Paper; Carbon paper; Copying paper [stationery]; Silver paper; Packing paper; Writing paper; Tracing paper; Wood pulp paper; Filter paper; Toilet paper; Luminous paper; Waxed paper; Paper for recording machines; Drawer liners of paper, perfumed or not; Electrocardiograph paper; Radiograms (Paper for -); Parchment paper; Xuan paper for Chinese painting and calligraphy; Papier mâché; Cards; Geographical maps; Folders for papers; Placards of paper or cardboard; Posters; Writing cases [stationery]; Postcards; Cardboard articles; Cardboard; Wood pulp board [stationery]; Perforated cards for Jacquard looms; Catalogues; Tags for index cards; Painters' easels; Tablemats of paper; Sealing wax; Modelling wax, not for dental purposes; Letter trays; Hectographs; Mimeograph apparatus and machines; Numbers [type]; Rollers for typewriters; Newsletters; Files [office requisites]; Electrotypes; Printing blocks; Pen clips; Cabinets for stationery [office requisites]; Starch paste [adhesive] for stationery or household purposes; Glue for stationery or household purposes; Manifolds [stationery]; Compasses for drawing; Composing sticks; Covers [stationery]; Flower-pot covers of paper; Chaplets; Chromos; Decalcomanias; Diagrams; Graphic prints; Adhesive tape dispensers [office requisites]; Finger-stalls [office requisites]; Duplicators; Elastic bands for offices; Labels, not of textile; Marking pens [stationery]; Handkerchiefs of paper; Printers' blankets, not of textile; Paperweights; Clips for offices; Figurines [statuettes] of papier mâché; Bookbinding cords; Coffee filters (Paper -); Paper bows; Bubble packs (Plastic -) for wrapping or packaging; Absorbent sheets of paper or plastic for foodstuff packaging; Paper sheets [stationery]; Sheets of reclaimed cellulose for wrapping; Viscose sheets for wrapping; Humidity control sheets of paper or plastic for foodstuff packaging; Drawing materials; Writing materials; School supplies [stationery]; Photographs [printed]; Photo-engravings; Postage stamps; Punches [office requisites]; Flags of paper; Paper clasps; Marking chalk; Tailors' chalk; Writing chalk; Chalk for lithography; Newspapers; Comic books; Gluten [glue] for stationery or household purposes; Gums [adhesives] for stationery or household purposes; Rubber erasers; Paper-clips; Bottle wrappers of cardboard or paper; Pictures; Ink; Indian inks; Correcting ink [heliography]; Signboards of paper or cardboard; Bottle envelopes of cardboard or paper; Isinglass for stationery or household purposes; Engraving plates; Address plates for addressing machines; Blackboards; Writing slates; Printed matter; Steel letters; Letters [type]; Booklets; Books; Printers' reglets; Correcting fluids [office requisites]; Lithographs; Typewriters, electric or non-electric; Envelope sealing machines, for offices; Stapling presses [office requisites]; Sealing machines for offices; Addressing machines; Pencil sharpening machines, electric or non-electric; Handbooks [manuals]; Terrestrial globes; Stencils [stationery]; Stencil plates; Erasing shields; Teaching materials [except apparatus]; Packaging material made of starches; Modelling materials; Filtering materials [paper]; Sealing compounds for stationery purposes; Plastics for modelling; Pencils; Charcoal pencils; Slate pencils; Stencils; Pencil leads; Handwriting specimens for copying; Embroidery designs [patterns]; Patterns for making clothes; Patterns for dressmaking; Forms, printed; Adhesive tapes for stationery or household purposes; Self-adhesive tapes for stationery or household purposes; Correcting tapes [office requisites]; Paper ribbons; Inking ribbons; Inking ribbons for computer printers; Typewriter ribbons; Pen wipers; Numbering apparatus; Engravings; Lithographic works of art; Oleographs; Pamphlets; Printed timetables; Sealing wafers; Pantographs [drawing instruments]; Announcement cards [stationery]; Modelling paste; Pastels [crayons]; Plastic film for wrapping; Plastic cling film, extensible, for palletization; Pens [office requisites]; Nibs; Nibs of gold; Paintbrushes; Writing brushes; Painters' brushes; Steel pens; Office perforators; Periodicals; Graining combs; Plans; Watercolor saucers (Artists' -); Cream containers of paper; Folders [stationery]; Ink stones [ink reservoirs]; Lithographic stones; Money clips; Paintings [pictures], framed or unframed; Advertisement boards of paper or cardboard; Pencil holders; Pencil lead holders; Penholders; Holders for checkbooks [cheque books]; Document holders [stationery]; Chalk holders; Passport holders; Pen cases; Credit card imprinters, non-electric; Erasing products; Prospectuses; Printed publications; Thumbtacks; Writing or drawing books; Square rulers; Loose-leaf binders; Document files [stationery]; Graphic representations; Scrapers [erasers] for offices; Bookends; Ledgers [books]; Indexes; Drawing T-squares; Rulers (Drawing -); Bookbindings; Graphic reproductions; Portraits; Magazines [periodicals]; House painters' rollers; Bags [envelopes, pouches] of paper or plastics, for packaging; Bags (Conical paper -); Bags for microwave cooking; Garbage bags of paper or of plastics; Face towels of paper; Boxes of cardboard or paper; Paint boxes [articles for use in school]; Index cards [stationery]; Bookmarkers; Inkstands; Printing sets, portable [office requisites]; Writing cases [sets]; Biological samples for use in microscopy [teaching materials]; Histological sections for teaching purposes; Balls for ball-point pens; Seals [stamps]; Shields [paper seals]; Stands for pens and pencils; Mats for beer glasses; Coasters of paper; Drawing squares; Molds for modelling clays [artists' materials]; Steatite [tailor's chalk]; Fountain pens; Fabrics for bookbinding; Paper tapes and cards for the recordal of computer programmes; Writing instruments; Drawing instruments; French curves; Photograph stands; Stamp stands; Holders for stamps [seals]; Note books; Paper knives [cutters] office requisites; Blotters; Stamp pads; Inking pads; Tablecloths of paper; Typewriter keys; Calculating tables; Drawing boards; Prints [engravings]; Clipboards; Writing pads; Palettes for painters; Tracing cloth; Bookbinding cloth; Composing frames [printing]; Inking sheets for document reproducing machines; Inking sheets for duplicators; Gummed cloth for stationery purposes; Canvas for painting; Pencil sharpeners, electric or non-electric; Trading cards other than for games; Stamps [seals]; Address stamps; Sealing stamps; Drawing pens; Place mats of paper; Table napkins of paper; Napkins of paper for removing make-up; Transparencies [stationery]; Paper shredders for office use; Cardboard tubes; Moisteners for gummed surfaces [office requisites]; Moisteners [office requisites]; Galley racks [printing]; Paint trays; Trays for sorting and counting money; Flyers.

Computer software; Simulation systems for image processing software; Graphic user interfaces; Hardware; Hardware development platforms for image processing software.

Providing online forums, online blogs, hotline support and e-mail support.