Advertising, marketing and promotional services; office functions; business administration; business advice; business consultancy; business consultancy services in relation to CRM computer platforms; business organisation consultancy; marketing for others, in particular analysis of customer data; planning and management of advertising campaigns; development and implementation of customer relationship management (CRM) strategies; implementation of CRM strategies and processes and consultancy in connection therewith; retail, online retail, wholesale, export and import services in relation to apparatus for recording, transmission or reproduction of sound or images, magnetic data carriers, recording discs, compact discs, DVDs and other digital recording media, computer hardware and computer software, application software, operating software, communication software, interface software, computer software, community software, interactive computer software, web application software namely downloadable software for allowing data retrieval, upload, download, access and management of information, software for use in data analysis, compilation, computation and processing of marketing analytics, content management, SEO [search engine optimisation] and CRM [Customer Relationship Management], computer programs and software for Customer Relations Management (CRM), software for database management, software for public relations services, software and applications for processing images, graphics, audio, video and text, computer programs for searching, retrieving, managing, sorting, selecting and/or storing information available via the internet or other computer networks and systems, data processing software, network management software, database management software, computer software for business purposes, software for managing human resources, software for use in storing, managing, tracking and analysing data in the fields of marketing, promotion, sales, customer information management, customer support and service and employee efficiency, collaborative intra-company and inter-company exchange of such data, maintaining statistics and generating reports concerning such data, software to enable and allow integration into CRM systems, software to manage and control data, computer software for analysing market information, computer software for processing market information, data processing equipment, electronic publications recorded on computer media, electronic publications, downloadable publications, downloadable publications in relation to Customer Relations Management (CRM), downloadable media, parts and fittings for all the aforesaid goods, printed matter, instructional material and guides in relation to Customer Relations Management, books, educational books, books in relation to Customer Relations Management.

Education; educational courses; provision of training; educational services; production and publication of educational and training materials; educational courses and training in relation to Customer Relations Management (CRM); entertainment services; arranging, composing, co-ordinating, managing, organising, planning, running, scheduling, events, conferences, seminars, symposiums, workshops including on-line events, conferences, seminars, symposiums and workshops; planning, preparation and conducting of seminars, courses and workshops (providing of training) including via the Internet in the field of CRM software; production and publication of business and management training consultancy services; advice, consultation and information services relating to all the aforesaid services; publishing services; publishing of electronic publications in relation to CRM.

Website building consultancy and design; software engineering; creating of computer programs; maintenance of computer programs; computer software consultancy; computer software technical support services; development of computer software application solutions; software design and development; design, maintenance and up-dating of computer software; design, development and implementation of software; software customisation services; software as a service [SaaS]; development of computer systems; design and development of computer software, namely computer software for sales and marketing or for customer relationship management (CRM systems); providing temporary use of web-based customer service chat robot applications; software design and development, including design and development of software applications for use on mobile devices; provision of temporary use of non-downloadable software including software for use on mobile devices; design and development of software in the field of mobile applications; providing online non-downloadable computer software for use in customer relationship management (CRM); advice and technical support related to the design and build of CRM platforms; product design and development CRM database designs; information, advice and consultancy in relation to all the aforesaid services.

Apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; Batteries; Pulverising mills; Atomisers; Cartomisers; USB chargers; Mains adapters and accumulators for electronic cigarettes, cigars, cigarillos and pipes, including rechargeable or disposable electronic cigarettes, cigars, cigarillos and pipes.

Tobacco; Smokers' articles; Electronic cigarettes, not for medical purposes; Cigarettes containing tobacco substitutes, not for medical purposes; Electronic cigarettes for the evaporation of aromatic substances and nicotine; Refill systems for electronic cigarettes.

Presentation of goods on communication media, for retail purposes; Business information, in particular via mail order sales catalogues; Services relating to wholesaling via mail order catalogues, online catalogues, online retailing and telephone ordering of the following goods: perfumery, essential oils, scented water, natural food flavourings based on essential oils for electronic cigarettes and inhalers, containing or not containing nicotine, pharmaceutical preparations, tobacco-free cigarettes, chemicals for medical purposes, electronic cigarettes, cigars, cigarillos and pipes, for medical purposes, tobacco-free cigarettes for medical purposes, pharmaceutical preparations, namely smoking cessation preparations, apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity, batteries, sprayers, atomisers, cartomisers, USB chargers, mains adapters and accumulators for electronic and rechargeable or disposable electronic cigarettes, cigars, cigarillos and pipes, tobacco, smokers' articles, electronic cigarettes, not for medical purposes, cigarettes containing tobacco substitutes, not for medical purposes, electronic cigarettes for the evaporation of aromatic substances and nicotine, refill systems for electronic cigarettes.

Articles for use with tobacco; Tobacco and tobacco products (including substitutes); Cigarette cases; Cigar cases.

Advertising, marketing and promotional consultancy, advisory and assistance services; Distribution of advertising, marketing and promotional material; Loyalty, incentive and bonus program services; Provision of advertising space, time and media; Advertisement and publicity services by television, radio, mail; Advertisement for others on the Internet; Advertisement via mobile phone networks; Advertising; Advertising agencies; Advertising and marketing; Advertising and promotion services and related consulting; Advertising of commercial or residential real estate; Advertising in periodicals, brochures and newspapers; Advertising in the popular and professional press; Advertising, including on-line advertising on a computer network; Advertising particularly services for the promotion of goods; Advertising services of a radio and television advertising agency; Rental of vending machines; Arranging of buying and selling contracts for third parties; Arranging of commercial and business contacts; Administration of newspaper subscription [for others]; Rental of sales stands; Retail services connected with stationery; Retail services connected with the sale of clothing and clothing accessories.