Detergents (not for use in industrial or manufacturing processes); laundry preparations; household cleaning preparations.

Pharmaceutical preparations for use in the treatment or prophylaxis or diseases or disorders of the mouth, teeth, skin and scalp; pharmaceutical preparations for in vivo use, for the stimulation of hair growth; pharmaceutical preparations for use in relation to hair; deodorants; infants' and invalids' foods; absorbent materials and materials impregnated with preparations, all included in Class 5, for sanitary or hygienic purposes.

Blood glucose meters; parts and fittings for the aforesaid goods.

Books.

Book publishing.

Computer software for recording, analysing, processing and managing complaints, incidents or enquiries via the Internet, web pages or other electronic means; but not including the provision of replies.

Software; application software; mobile software; downloadable software; downloadable applications; software relating to mental health and wellbeing; computer software to enable the provision of information via the internet; networking software; software for online messaging; communication, networking and social networking software.

Online communications services; providing access to platforms and portals on the internet; chatroom services; providing internet chat rooms and internet forums; providing internet chat lines; communication by online blogs; online messaging services; provision of on-line forum; providing internet chat rooms and forums for the transmission of messages and the sharing of information regarding mental health and wellbeing.

Chemical products for use in agriculture, horticulture and forestry; manures; fertilisers; plant growth stimulants; plant growth regulators.

Customer relationship management services and customer management services; provision of information about consumers; customer loyalty services; analysis and profiling of customers and businesses; customer targeting and marketing services; promotional and marketing services provided via the Internet or through other electronic means; compilation of advertisements, marketing and promotional material for use on the Internet or by other electronic means; online advertising services on a computer network; direct mail advertising; dissemination of advertising matter; preparation and presentation of audio visual displays for promotional or advertising purposes; provision of business information and provision of computerised business information data; compilation of information into computer databases; computer database management; computerised database management services; computerised market research services; compilation of information for a computer database; database management; compilation of information onto databases; computerised data verification; customer relationship management services, namely providing demographic information and purchase history profiles on customers and prospective customers via the Internet, wireless devices, hand-held web devices and electronic mail; information, consultancy and advisory services relating to all of the aforesaid services.

SaaS services enabling automated customer relationship management; application service provider, namely, hosting, managing, developing, analyzing, and maintaining applications, software and websites, in the field of customer relationship management; providing on-line non-downloadable software for use in accessing and managing marketing and promotional efforts and campaigns provided online and via mobile devices; providing temporary use of on-line non-downloadable software; design of customer relationship management software; support services in the use of computer software applications relating to customer relationship management; information and advice on the use of computer software applications, including customer relationship management software; design, development, implementation, configuration, adaptation and/or customisation of computer software, computer software platforms, data communications software, data processing software, data management software, content management software, customer relationship management software, sales automation software, marketing software and/or digital marketing software; cloud computing featuring software for use in customer relationship management; storage of computerised business information data; computerised data storage services; information, consultancy and advisory services relating to all of the aforesaid services.

Instructional and teaching materials.

Educational services.

Customer relationship management services and customer management services; provision of information about consumers; customer loyalty services; analysis and profiling of customers and businesses; customer targeting and marketing services; promotional and marketing services provided via the Internet or through other electronic means; compilation of advertisements, marketing and promotional material for use on the Internet or by other electronic means; online advertising services on a computer network; direct mail advertising; dissemination of advertising matter; preparation and presentation of audio visual displays for promotional or advertising purposes; provision of business information, provision of computerised business information data; compilation of information into computer databases; computer database management; computerised database management services; computerised market research services; compilation of information for a computer database; database management; compilation of information onto databases; computerised data verification; customer relationship management services, namely providing demographic information and purchase history profiles on customers and prospective customers via the Internet, wireless devices, hand-held web devices and electronic mail; information, consultancy and advisory services relating to all of the aforesaid services.

SaaS services enabling automated customer relationship management; application service provider, namely, hosting, managing, developing, analyzing, and maintaining applications, software and websites, in the field of customer relationship management; providing on-line non-downloadable software for use in accessing and managing marketing and promotional efforts and campaigns provided online and via mobile devices; providing temporary use of on-line non-downloadable software; design of customer relationship management software; support services in the use of computer software applications relating to customer relationship management; information and advice on the use of computer software applications, including customer relationship management software; design, development, implementation, configuration, adaptation and/or customisation of computer software, computer software platforms, data communications software, data processing software, data management software, content management software, customer relationship management software, sales automation software, marketing software and/or digital marketing software; cloud computing featuring software for use in customer relationship management; computerised data storage services; computerised storage of business information data; information, consultancy and advisory services relating to all of the aforesaid services.