Advertising;Advertising agencies;Advertising and advertisement services;Advertising and marketing;Advertising and marketing services;Advertising and promotion services;Advertising and promotion services and related consulting;Advertising and promotional services;Advertising and publicity;Advertising and publicity services;Advertising by transmission of on-line publicity for third parties through electronic communications networks;Advertising in periodicals, brochures and newspapers;Advertising material (dissemination of -);Advertising on the Internet for others;Market research and marketing studies;Marketing;Promoting the goods and services of others through the distribution of discount cards;Promoting the sale of goods and services of others through the distribution of printed material and promotional contests;Promoting the sale of the services [on behalf of others] by arranging advertisements;Promotion, advertising and marketing of on-line websites;Promotion [advertising] of business;Promotion [advertising] of concerts;Promotion [advertising] of travel;Promotion of fairs for trade purposes;Promotion services;Promotional advertising services;Promotional and advertising services;Promotional marketing;Providing advertising services;Providing advertising space in periodicals, newspapers and magazines;Providing and rental of advertising space on the internet;Providing and rental of exhibition stands and booths including respective equipment;Provision of advertising space;Provision of advertising space by electronic means and global information networks;Provision of advice relating to marketing;Provision of advice relating to the recruitment of graduates;Provision of computerised advertising services;Provision of marketing advisory services for manufacturers;Provision of marketing information;Provision of space on web sites for advertising goods and services;Provision of space on websites for advertising goods and services;Provision of space on web-sites for advertising goods and services.

Education services;Electronic online publication of periodicals and books;Electronic publication;Electronic publishing;Entertainment;Exhibition services for educational purposes;Exhibition services for entertainment purposes;Exhibitions (Organization of -) for cultural or educational purposes;Exhibitions (organization of-) for cultural or educational purposes;Online publications;Organisation of competitions and awards;Organisation of competitions (education or entertainment);Organisation of competitions for education or entertainment;Organisation of conferences related to entertainment.

Jewelry; jewelry findings; gemstone and precious stones; semi-precious stones; pearls; opals; platinum and its alloys; precious metals and their alloys; charms, chokers, and pendants; lapel pins; ornamental lapel pins; pins being jewelry; body-piercing rings and studs; ear studs; ear clips; tie pins; tie clips; tie bars; tie tacks; tie fasteners; cuff-links; shirt studs; badges of precious metal; costume jewelry; jewelry chains; jewelry pins for use on hats; hat ornaments of precious metal; holiday ornaments of precious metal; jewelry boxes and cases; key holders of precious metals; watches and clocks; watch bracelets; watch accessories, namely, parts of watches; wristwatches; pocket watches; stop watches; watch straps and bands; watch chains and fobs; watch cases; watch boxes; clocks; alarm clocks; clocks incorporating radios; wall clocks; timepieces; boxes for timepieces; figurines, sculptures, busts, figures, statues, statuettes and bottle closures; parts and fittings for all the aforesaid goods.

Leather and imitations of leather and goods made of these materials, not included in other classes; athletic bags; flight bags; shoulder bags; fanny packs; backpacks; knapsacks; sports packs; waist packs; gym bags; duffel bags; tote bags; book bags; hand bags; purses; clutch purses; change purses; shoulder bags; carry-on bags; travel bags; garment bags for travel; leather shopping bags; beach bags; satchels; luggage; luggage tags; trunks; suitcases; cosmetic cases sold empty; baby slings; toiletry cases sold empty; vanity cases sold empty; bags for shaving kits; cosmetic bags sold empty; bag covers; bags for carrying computers; holders for hand held computers; pouches; attaché cases; briefcases; briefcase-type portfolios; business cases; business card cases; credit card cases; calling card cases; passport cases; key cases; leather key chains; coin pouches; wallets; billfolds; umbrellas and parasols; clothing for pets; parts and accessories for all the aforesaid goods.

Clothing; shirts; T-shirts; under shirts; night shirts; rugby shirts; polo shirts; uniforms; pants; trousers; slacks; jeans; denim jeans; overalls; coveralls; cardigans; jerseys; jumpers; jump suits; tops; tank tops; vest tops; halter tops; sweat shirts; sweat shorts; sweat pants; wraps; warm-up suits; jogging suits; track suits; shorts; blouses; skirts; dresses; gowns; sweaters; vests; pullovers; snow suits; parkas; capes; anoraks; ponchos; jackets; reversible jackets; coats; blazers; suits; turtlenecks; swimwear; beachwear; tennis wear; surf wear; ski wear; ski bibs; infant wear; baby bibs not of paper; babygrows; aprons; wrist bands; sweat bands; headwear; caps; swim caps; berets; beanies; hats; visors; headbands; ear muffs; scarves; bandanas; suspenders; neckwear; neckties; ties; neckerchiefs; underwear; boxer shorts briefs; bras; sports bras; brassieres; bustiers; corsets; panties; garters; garter belts; teddies; socks; footlets; swimsuits; swimming trunks; loungewear; robes; bathrobes; underclothes; pyjamas; sleepwear; night gowns; lingerie; camisoles; negligees; chemises; chemisettes; slips; sarongs; bathing wraps; leg warmers; hosiery; pantyhose; body stockings; knee highs; leggings; tights; leotards; body suits; unitards; body shapers; gloves; fingerless gloves; mittens; footwear; shoes; pumps; mules; platform shoes; sling backs; sneakers; trainers; basketball boots; running shoes; boots; ankle boots; biker boots; cowboy boots; shoe boots; wedge boots; hunting boots; wellington boots; walking boots; hiking boots; hiking shoes; galoshes; sandals; slippers; flip flops; bootees; inner soles; headgear; hats; ear muffs; headscarves; bonnets; visors; hosiery; accessories for all the aforesaid goods.

Bean dolls, dolls, baby dolls; baby playthings; playthings; toy slide viewers; articles sold in kit form for making dolls; teddy bears; clothing for teddy bears; clothing for dolls; toys; educational toys, namely kits utilizing interchangeable design stickers and pre-cut materials of plastic and cardboard; cuddle toys (plush) plush toys; plush dolls; cuddly toys; fluffy toys; hand puppets; puppets; Christmas decorations; Christmas novelties; Christmas tree decorations; baubles; Christmas crackers; sports bags; balls for games; balloons; soap bubbles; games; inflatable toys; toy masks; mobiles (toys); hand held electronic games (not adapted for use with television receivers or computers); parts and fittings for all the aforesaid goods.

Retail services connected with the sale of cosmetics; toiletries; skin care preparations (non-medicated); facial makeup, concealers, blushers, facial powders, foundation makeup, eye makeup, eye pencils, eyebrow pencils, mascara, false eyelashes, face and body glitter, cosmetic compacts, cosmetic pencils, lipstick, lipstick cases, lipstick holders, lip gloss, lip pomades, lip pencils, makeup removers, makeup applicators in the nature of cotton swabs for cosmetic purposes, eye creams, facial cleansers, toners, facial exfoliants and scrubs, facial creams, facial moisturizers, facial lotions and non-medicated facial treatments, wrinkle removing skin care preparations, nail polishes, nail polish base coat, nail polish top coat, nail strengtheners, nail hardeners, nail polish removers, nail creams, cuticle removing preparations, nail tips, and nail buffing preparations; beauty milks, skin moisturizers and skin moisturizer masks, skin conditioners, hand creams, massage oils, essential oils for personal use, talcum powder, perfumed powders, bath beads, bath crystals, bath foam, bath gels, bath oils, bath powders, bath salts, face wash, skin cleansers, skin highlighter, body scrubs, body fragrances, fragrances for personal use, body and hand lotions, body gels, shower gels, body oils, body powders, body exfoliants, body masks, body mask creams and lotions, shaving preparations, after shave lotions, shaving balm, shaving cream, shaving gel, skin abrasive preparations, non-medicated skin creams and skin lotions for relieving razor burns, non-medicated lip care preparations, lip cream, sunscreen preparations, suntanning preparations and after-sun lotions; cosmetic sun-protecting preparations; sun tan oils; self-tanning preparations, namely, self tanning milk and cream, accelerated tanning cream, self-tanning lotions, gels and sprays; perfume, perfume oils, cologne, eau de toilette, eau de perfume, eau de cologne and toilette water; toothpaste, deodorant and antiperspirant; cosmetic pads, pre-moistened cosmetic wipes, pre-moistened cosmetic tissues and towelettes; cotton sticks for cosmetic purposes; all purpose cotton swabs for personal use and cosmetic purposes; non-medicated topical skin creams, ointments, gels, toners, lotions, sprays and powders; aromatherapy creams, lotions and oils; hair care products; shampoos, conditioners, mousse, gels, frosts, creams, rinses, sprays, hair color, hair waving lotion, permanent wave preparations, hair lighteners, hair dyes, hair emollients, hair mascara, hair pomades, hair color removers, hair relaxing preparations, hair styling preparations, hair removing cream, and hair care preparations; astringents for cosmetic purposes; baby wipes; disposable wipes impregnated with chemicals or compounds for personal hygiene and household use; incense; room fragrances; fragrance emitting wicks for room fragrances; sachets; sachet-like eye pillows containing fragrances; scented ceramic stones; scented linen sprays and scented room sprays; scented oils used to produce aromas when heated; scented pine cones; potpourri; aromatherapy pillows comprising potpourri in fabric containers; apparatus and instruments for use in on a computer network; electrical and video amusement apparatus and instruments; apparatus and instruments for recording and/or reproducing sound and/or video and/or data and/or information; apparatus and instruments for communications and/or storage and transfer; cinematographic films; animated cartoons; film strips; movies; magnetic recordings; magnetic data carriers; optical recordings; magneto-optical recordings; solid-state recordings; electronic books; electronic publications; publications in electronic form supplied on-line from a database or from facilities provided on the Internet or other network (including web-sites); electronic games; multi-media discs and publications; multi-media recordings; CD-ROMs; compact discs; CDI recordings and publications; laser-readable discs; pre-recorded video tapes featuring music performances; video discs and publications; computer programs; digital recordings; audio tape cassettes; pre-recorded audio cassettes; video tape cassettes; compact discs; compact disc-interactive; discs, cassettes, cinematographic films; CD-Roms; information stored on electronic, magnetic or optical means; computer software; telecommunications apparatus (including modems) to enable connection to computer databases and the Internet; downloadable software; podcasts; webcams; phonograph records featuring music; pre recorded discs, computer game programs; digital music (downloadable) from the Internet or MP3 web sites; eyewear; sunglasses; cases for spectacles and sunglasses; cords for spectacles and/or sunglasses; chains for spectacles and/or sunglasses; spectacles; and cords/chains, mouse mats; mouse pads; mobile telephone cases; parts and fittings for all the aforesaid goods; jewelry; jewelry findings; gemstone and precious stones; semi-precious stones; pearls; opals; platinum and its alloys; precious metals and their alloys; charms, chokers, and pendants; lapel pins; ornamental lapel pins; pins being jewelry; body-piercing rings and studs; ear studs; ear clips; tie pins; tie clips; tie bars; tie tacks; tie fasteners; cuff-links; shirt studs; badges of precious metal; costume jewelry; jewelry chains; jewelry pins for use on hats; hat ornaments of precious metal; holiday ornaments of precious metal; jewelry boxes and cases; key holders of precious metals; watches and clocks; watch bracelets; watch accessories, namely, parts of watches; wristwatches; pocket watches; stop watches; watch straps and bands; watch chains and fobs; watch cases; watch boxes; clocks; alarm clocks; clocks incorporating radios; wall clocks; timepieces; boxes for timepieces; figurines, sculptures, busts, figures, statues, statuettes and bottle closures; parts and fittings for all the aforesaid goods; leather and imitations of leather and goods made of these materials, not included in other classes; athletic bags; flight bags; shoulder bags; fanny packs; backpacks; knapsacks; sports packs; waist packs; gym bags; duffel bags; tote bags; book bags; hand bags; purses; clutch purses; change purses; shoulder bags; carry-on bags; travel bags; garment bags for travel; leather shopping bags; beach bags; satchels; luggage; luggage tags; trunks; suitcases; cosmetic cases sold empty; baby slings; toiletry cases sold empty; vanity cases sold empty; bags for shaving kits; cosmetic bags sold empty; bag covers; bags for carrying computers; holders for hand held computers; pouches; attaché cases; briefcases; briefcase-type portfolios; business cases; business card cases; credit card cases; calling card cases; passport cases; key cases; leather key chains; coin pouches; wallets; billfolds; umbrellas and parasols; clothing for pets; parts and accessories for all the aforesaid goods; clothing; shirts; T-shirts; under shirts; night shirts; rugby shirts; polo shirts; uniforms; pants; trousers; slacks; jeans; denim jeans; overalls; coveralls; cardigans; jerseys; jumpers; jump suits; tops; tank tops; vest tops; halter tops; sweat shirts; sweat shorts; sweat pants; wraps; warm-up suits; jogging suits; track suits; shorts; blouses; skirts; dresses; gowns; sweaters; vests; pullovers; snow suits; parkas; capes; anoraks; ponchos; jackets; reversible jackets; coats; blazers; suits; turtlenecks; swimwear; beachwear; tennis wear; surf wear; ski wear; ski bibs; infant wear; baby bibs not of paper; babygrows; aprons; wrist bands; sweat bands; headwear; caps; swim caps; berets; beanies; hats; visors; headbands; ear muffs; scarves; bandanas; suspenders; neckwear; neckties; ties; neckerchiefs; underwear; boxer shorts briefs; bras; sports bras; brassieres; bustiers; corsets; panties; garters; garter belts; teddies; socks; footlets; swimsuits; swimming trunks; loungewear; robes; bathrobes; underclothes; pyjamas; sleepwear; night gowns; lingerie; camisoles; negligees; chemises; chemisettes; slips; sarongs; bathing wraps; leg warmers; hosiery; pantyhose; body stockings; knee highs; leggings; tights; leotards; body suits; unitards; body shapers; gloves; fingerless gloves; mittens; footwear; shoes; pumps; mules; platform shoes; sling backs; sneakers; trainers; basketball boots; running shoes; boots; ankle boots; biker boots; cowboy boots; shoe boots; wedge boots; hunting boots; wellington boots; walking boots; hiking boots; hiking shoes; galoshes; sandals; slippers; flip flops; bootees; inner soles; headgear; hats; ear muffs; headscarves; bonnets; visors; hosiery; accessories for all the aforesaid goods; bean dolls, dolls, baby dolls; baby playthings; playthings; toy slide viewers; articles sold in kit form for making dolls; teddy bears; clothing for teddy bears; clothing for dolls; toys; educational toys, namely kits utilizing interchangeable design stickers and pre-cut materials of plastic and cardboard; cuddle toys (plush) plush toys; plush dolls; cuddly toys; fluffy toys; hand puppets; puppets; Christmas decorations; Christmas novelties; Christmas tree decorations; baubles; Christmas crackers; sports bags; balls for games; balloons; soap bubbles; games; inflatable toys; toy masks; mobiles (toys); hand held electronic games (not adapted for use with television receivers or computers); parts and fittings for all the aforesaid goods; electronic shopping retail services connected with the sale of cosmetics; toiletries; skin care preparations (non-medicated); facial makeup, concealers, blushers, facial powders, foundation makeup, eye makeup, eye pencils, eyebrow pencils, mascara, false eyelashes, face and body glitter, cosmetic compacts, cosmetic pencils, lipstick, lipstick cases, lipstick holders, lip gloss, lip pomades, lip pencils, makeup removers, makeup applicators in the nature of cotton swabs for cosmetic purposes, eye creams, facial cleansers, toners, facial exfoliants and scrubs, facial creams, facial moisturizers, facial lotions and non-medicated facial treatments, wrinkle removing skin care preparations, nail polishes, nail polish base coat, nail polish top coat, nail strengtheners, nail hardeners, nail polish removers, nail creams, cuticle removing preparations, nail tips, and nail buffing preparations; beauty milks, skin moisturizers and skin moisturizer masks, skin conditioners, hand creams, massage oils, essential oils for personal use, talcum powder, perfumed powders, bath beads, bath crystals, bath foam, bath gels, bath oils, bath powders, bath salts, face wash, skin cleansers, skin highlighter, body scrubs, body fragrances, fragrances for personal use, body and hand lotions, body gels, shower gels, body oils, body powders, body exfoliants, body masks, body mask creams and lotions, shaving preparations, after shave lotions, shaving balm, shaving cream, shaving gel, skin abrasive preparations, non-medicated skin creams and skin lotions for relieving razor burns, non-medicated lip care preparations, lip cream, sunscreen preparations, suntanning preparations and after-sun lotions; cosmetic sun-protecting preparations; sun tan oils; self-tanning preparations, namely, self tanning milk and cream, accelerated tanning cream, self-tanning lotions, gels and sprays; perfume, perfume oils, cologne, eau de toilette, eau de perfume, eau de cologne and toilette water; toothpaste, deodorant and antiperspirant; cosmetic pads, pre-moistened cosmetic wipes, pre-moistened cosmetic tissues and towelettes; cotton sticks for cosmetic purposes; all purpose cotton swabs for personal use and cosmetic purposes; non-medicated topical skin creams, ointments, gels, toners, lotions, sprays and powders; aromatherapy creams, lotions and oils; hair care products; shampoos, conditioners, mousse, gels, frosts, creams, rinses, sprays, hair color, hair waving lotion, permanent wave preparations, hair lighteners, hair dyes, hair emollients, hair mascara, hair pomades, hair color removers, hair relaxing preparations, hair styling preparations, hair removing cream, and hair care preparations; astringents for cosmetic purposes; baby wipes; disposable wipes impregnated with chemicals or compounds for personal hygiene and household use; incense; room fragrances; fragrance emitting wicks for room fragrances; sachets; sachet-like eye pillows containing fragrances; scented ceramic stones; scented linen sprays and scented room sprays; scented oils used to produce aromas when heated; scented pine cones; potpourri; aromatherapy pillows comprising potpourri in fabric containers; apparatus and instruments for use in on a computer network; electrical and video amusement apparatus and instruments; apparatus and instruments for recording and/or reproducing sound and/or video and/or data and/or information; apparatus and instruments for communications and/or storage and transfer; cinematographic films; animated cartoons; film strips; movies; magnetic recordings; magnetic data carriers; optical recordings; magneto-optical recordings; solid-state recordings; electronic books; electronic publications; publications in electronic form supplied on-line from a database or from facilities provided on the Internet or other network (including web-sites); electronic games; multi-media discs and publications; multi-media recordings; CD-ROMs; compact discs; CDI recordings and publications; laser-readable discs; pre-recorded video tapes featuring music performances; video discs and publications; computer programs; digital recordings; audio tape cassettes; pre-recorded audio cassettes; video tape cassettes; compact discs; compact disc-interactive; discs, cassettes, cinematographic films; CD-Roms; information stored on electronic, magnetic or optical means; computer software; telecommunications apparatus (including modems) to enable connection to computer databases and the Internet; downloadable software; podcasts; webcams; phonograph records featuring music; pre recorded discs, computer game programs; digital music (downloadable) from the Internet or MP3 web sites; eyewear; sunglasses; cases for spectacles and sunglasses; cords for spectacles and/or sunglasses; chains for spectacles and/or sunglasses; spectacles; and cords/chains, mouse mats; mouse pads; mobile telephone cases; parts and fittings for all the aforesaid goods; jewelry; jewelry findings; gemstone and precious stones; semi-precious stones; pearls; opals; platinum and its alloys; precious metals and their alloys; charms, chokers, and pendants; lapel pins; ornamental lapel pins; pins being jewelry; body-piercing rings and studs; ear studs; ear clips; tie pins; tie clips; tie bars; tie tacks; tie fasteners; cuff-links; shirt studs; badges of precious metal; costume jewelry; jewelry chains; jewelry pins for use on hats; hat ornaments of precious metal; holiday ornaments of precious metal; jewelry boxes and cases; key holders of precious metals; watches and clocks; watch bracelets; watch accessories, namely, parts of watches; wristwatches; pocket watches; stop watches; watch straps and bands; watch chains and fobs; watch cases; watch boxes; clocks; alarm clocks; clocks incorporating radios; wall clocks; timepieces; boxes for timepieces; figurines, sculptures, busts, figures, statues, statuettes and bottle closures; parts and fittings for all the aforesaid goods; leather and imitations of leather and goods made of these materials, not included in other classes; athletic bags; flight bags; shoulder bags; fanny packs; backpacks; knapsacks; sports packs; waist packs; gym bags; duffel bags; tote bags; book bags; hand bags; purses; clutch purses; change purses; shoulder bags; carry-on bags; travel bags; garment bags for travel; leather shopping bags; beach bags; satchels; luggage; luggage tags; trunks; suitcases; cosmetic cases sold empty; baby slings; toiletry cases sold empty; vanity cases sold empty; bags for shaving kits; cosmetic bags sold empty; bag covers; bags for carrying computers; holders for hand held computers; pouches; attaché cases; briefcases; briefcase-type portfolios; business cases; business card cases; credit card cases; calling card cases; passport cases; key cases; leather key chains; coin pouches; wallets; billfolds; umbrellas and parasols; clothing for pets; parts and accessories for all the aforesaid goods; clothing; shirts; T-shirts; under shirts; night shirts; rugby shirts; polo shirts; uniforms; pants; trousers; slacks; jeans; denim jeans; overalls; coveralls; cardigans; jerseys; jumpers; jump suits; tops; tank tops; vest tops; halter tops; sweat shirts; sweat shorts; sweat pants; wraps; warm-up suits; jogging suits; track suits; shorts; blouses; skirts; dresses; gowns; sweaters; vests; pullovers; snow suits; parkas; capes; anoraks; ponchos; jackets; reversible jackets; coats; blazers; suits; turtlenecks; swimwear; beachwear; tennis wear; surf wear; ski wear; ski bibs; infant wear; baby bibs not of paper; babygrows; aprons; wrist bands; sweat bands; headwear; caps; swim caps; berets; beanies; hats; visors; headbands; ear muffs; scarves; bandanas; suspenders; neckwear; neckties; ties; neckerchiefs; underwear; boxer shorts briefs; bras; sports bras; brassieres; bustiers; corsets; panties; garters; garter belts; teddies; socks; footlets; swimsuits; swimming trunks; loungewear; robes; bathrobes; underclothes; pyjamas; sleepwear; night gowns; lingerie; camisoles; negligees; chemises; chemisettes; slips; sarongs; bathing wraps; leg warmers; hosiery; pantyhose; body stockings; knee highs; leggings; tights; leotards; body suits; unitards; body shapers; gloves; fingerless gloves; mittens; footwear; shoes; pumps; mules; platform shoes; sling backs; sneakers; trainers; basketball boots; running shoes; boots; ankle boots; biker boots; cowboy boots; shoe boots; wedge boots; hunting boots; wellington boots; walking boots; hiking boots; hiking shoes; galoshes; sandals; slippers; flip flops; bootees; inner soles; headgear; hats; ear muffs; headscarves; bonnets; visors; hosiery; accessories for all the aforesaid goods; bean dolls, dolls, baby dolls; baby playthings; playthings; toy slide viewers; articles sold in kit form for making dolls; teddy bears; clothing for teddy bears; clothing for dolls; toys; educational toys, namely kits utilizing interchangeable design stickers and pre-cut materials of plastic and cardboard; cuddle toys (plush) plush toys; plush dolls; cuddly toys; fluffy toys; hand puppets; puppets; Christmas decorations; Christmas novelties; Christmas tree decorations; baubles; Christmas crackers; sports bags; balls for games; balloons; soap bubbles; games; inflatable toys; toy masks; mobiles (toys); hand held electronic games (not adapted for use with television receivers or computers); parts and fittings for all the aforesaid goods; commercial administration of the licensing of the goods and services of others; business management; business management of performing artists; information and advice relating to all the aforesaid services; all the aforesaid services also provided on-line, from a computer database, the internet, by telephone or by other means of communication.

Entertainment services; performance, production and presentation of music; performance, production and presentation of musical programmes; performance, production and presentation of radio programmes; performance, production and presentation of television programmes; performance, production and presentation of videos; performance, production and presentation of live shows; production, recording, syndication, presentation and distribution of records, discs, music, videos, DVDs, television programmes, radio programmes, films and multimedia content, pictures, images, text and sound recordings; electronic publications; electronic publications available on-line from a database or the Internet; interactive entertainment for transmission and access via communication and computer networks including the Internet; recording studio services; provision of interactive games by means of the Internet; entertainment services via electronic media; providing digital music (not downloadable) for MP3 Internet web sites; providing digital music (not downloadable) from the Internet; publication of lyrics of songs in book and sheet form; recording studio services; information and advice relating to all the aforesaid services; all the aforesaid services also provided on-line, from a computer database, the internet, by telephone or by other means of communication.

Social networking services; providing and establishing a website on the internet for the purpose of social networking; hosting an online website community for users to exchange information; all the other services in this class; information and advice relating to all the aforesaid services; all the aforesaid services also provided on-line, from a computer database, the internet, by telephone or by other means of communication.