Streaming of audio material, namely, musical recordings, on the Internet; streaming of audiovisual material, namely, musical audiovisual recordings, on the Internet.

Providing online entertainment, namely, providing non-downloadable sound and audiovisual recordings in the field of music and musical based entertainment; providing a website over a global computer network featuring information on musical artists, tours of musical artists, sound recordings, popular culture and events and musical based entertainment; Entertainment, namely, live music concerts.

arrangement of conferences for educational and recreational purposes; arranging of conferences relating to business and cultural activities; arrangement of sporting competitions and events; education services relating to sports and leisure; organisation of sporting activities, competitions, tournaments and events; organising cultural and arts events; providing sports, gymnasium, exercise, recreational and health club facilities; basketball camps; entertainment in the nature of badminton games, competitions; tournaments and events; entertainment in the nature of basketball games, competitions, tournaments and events; entertainment in the nature of boccia games, competitions, tournaments and events; entertainment in the nature of football activities, matches, competitions, tournaments and events; entertainment in the nature of futsal matches, competitions, tournaments and events; entertainment in the nature of hockey matches, competitions, tournaments and events; entertainment in the nature of netball matches, competitions, tournaments and events; entertainment in nature of squash games, competitions, tournaments and events; entertainment in the nature of table tennis games, competitions, tournaments and events; entertainment in the nature of trampolining activities, competitions, tournaments and events; entertainment in the nature of volleyball games, competitions, tournaments and events; entertainment, sporting and cultural activities; fencing instruction; ice-skating facilities; instruction in martial arts; operation of martial arts' schools; operation of sports camps; organising of football events; providing and rental of tennis courts and tennis court facilities; provision of courses of instruction relating to sport; provision of dance classes; provision of lawn bowls facilities; provision of swimming bath facilities, public swimming bath facilities and swimming instruction; soccer camps; soccer instruction; sports and recreational camps; sports club services; sports tuition, coaching and instruction; tennis instruction; arranging and conducting concerts; arranging of musical entertainment, shows and performances; education services relating to the arts and music; entertainment by means of concerts; live music concerts; music concerts and music entertainment services; organising of concerts; arts centre facilities; cinema services; cinematographic film showings; management, operation, administration and running of arts centres; management, operation, administration and running of cinemas; management, operation, administration and running of museums; museum facilities; providing cinema facilities; booking agency services for cinema tickets; booking of sports and exercise facilities; concert booking; reservation and sale of tickets for sports events; ticket reservation and booking services for entertainment, sporting and cultural events; education services relating to nutrition; health education; instruction in and teaching of cosmetic beauty and beauty skills; providing training in the field of health care and nutrition; exercise classes and instruction; gym activity classes; gymnasium and health and fitness club services; gymnasium services relating to body-building and weight-training; gymnasiums; gymnastic instruction; instruction in group exercise; providing health club and gymnasium services; provision of toning facilities; providing recreational areas in the nature of play areas for children; providing soft play area facilities for children; rental and hire of equipment for sports or exercise; rental and hire of equipment for use at sporting events; rental and hire of sports grounds and sports facilities; organisation of parties; party planning; entertainment party planning\.

Bar services; provision of food and drink in restaurants; provision of conference facilities all only in connection with sports, leisure and cultural activities and not in hotels.

Beauty care and treatment; beauty consultancy services; beauty therapy services; hairdressing services; hair care services, all only in sports facilities and not in hotels; health care relating to acupuncture, chiropraxis, homeopathy, hydrotherapy, naturopathy, osteopathy, remedial exercise, relaxation therapy and therapeutic massage; manicure services; massage services; nutrition guidance; pedicure services; advisory services relating to beauty treatment, hygiene, health and nutrition, all only in connection with sports, leisure and cultural activities and not in hotels.

Veterinary services; wildlife breeding services; wildlife adoption services.

Hygienic and beauty care for human beings or animals; acupuncture services; aromatherapy services; beauty salons; beauty consultations and demonstrations; depilatory waxing services; provision of facials; hairdressing salons; health resort services; health spa services; hydrotherapy services; manicure services; massage services; pedicure treatments; physiotherapy; public baths; relaxation services; reflexology services; sauna services; solarium services; sun tanning services; spa bath services; steam room services; advisory, information and consultancy services relating to the aforesaid.

The bringing together, for the benefit of others, of community outreach services, community entertainment and educational services, disability support services, real estate and housing services, financial services, employment services, maintenance and repair services, education and training services, healthcare services, career and vocational counselling services, health and/or medical counselling services, security services, enabling customers to conveniently select and/or make use of those services within a covered premises and/or by means of telecommunications via an Internet portal; operation and/or management of telephone call centres; provision of telephone answering services; community based activities namely, organising and administration of volunteer programmes and community service projects; promoting and raising awareness of community issues and initiatives; financial advice;  business administration, namely arranging for others the repair and replacement of residential appliances and home security systems; organising and administration of volunteer programs and volunteer activities and community service projects; apprenticeship schemes and programs; real estate marketing services; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

Provision of residential accommodation through letting, rental and leasing of affordable and market rent rooms, flats, apartments, houses and other residential accommodation; provision of residential accommodation through sale including sale on shared ownership and/or shared equity terms of flats, apartments, houses and other residential accommodation; provision of sheltered and supported residential accommodation through letting, rental and leasing of rooms, flats, apartments, houses and other residential accommodation for the elderly, disabled, mentally ill and other vulnerable persons and for persons qualifying for housing by a housing association or Registered Provider registered with the Regulator of Social Housing under the Housing and Regeneration Act 2008 (or any statutory provision amending or consolidating or re-enacting the same); provision of sheltered and supported residential accommodation through sale including sale on shared ownership and/or shared equity terms of flats, apartments, houses and other residential accommodation for the elderly, disabled, mentally ill and other vulnerable persons and for persons qualifying for housing by a housing association or Registered Provider registered with the Regulator of Social Housing under the Housing and Regeneration Act 2008 (or any statutory provision amending or consolidating or re-enacting the same); other provision of residential accommodation including sheltered and supported residential accommodation for the elderly, disabled, mentally ill and other vulnerable persons and for parsons qualifying for housing by a housing association or Registered Provider registered with the Regulator of Social Housing under the Housing and Regeneration Act 2008 (or any statutory provision amending or consolidating or re-enacting the same); letting, rental, leasing and sale of office, retail and other commercial accommodation; estate agency services for flats, apartments and houses including shared ownership and/or shared equity flats, apartments and houses; commercial and residential real estate agency services; allocation of accommodation; real estate rental services; collection of debt in relation to rental, letting of accommodation and real estate; residential and commercial property management and administration; property portfolio management; property acquisition and sale; provision of finance for real estate acquisition and development and regeneration to housing providers and prospective occupiers and providers of community facilities; financial advice; advisory services relating to finance and financial management, tax and insurance; providing and arranging the provision of services relating to finance and financial management and tax and insurance; provision of advice relating to tenancies and applications by occupiers to purchase residential accommodation and real estate from proprietors within the public sector; provision of advisory services and introductory services and consultancy services relating to applications for grants and loans; provision of grants and loans; residential accommodation services; short-term supported housing for people experiencing homelessness or at risk of becoming homeless; resettlement support for people leaving short-term supported housing; homeowner association services, namely the management and sale of housing, arranging the payment by house owners of shared expenses, enactment and enforcement of regulations regarding housing and the usage of shared neighbouring common property; supported living and supported living services for people with learning difficulties; charitable collections; charitable fundraising; organising and provision of services relating to charitable collections and fundraising by and for others; advisory services relating to regulations concerning the provision of residential accommodation including sheltered and supported residential accommodation for the elderly, disabled, mentally ill and other vulnerable persons and for persons qualifying for housing by a housing association or Registered Provider registered with the Regulator of Social Housing under the Housing and Regeneration Act 2008 (or any statutory provision amending or consolidating or re-enacting the same); employability opportunities and progression routes for vulnerable young people and adults; apprenticeship schemes and programs; arranging and facilitating access to all of the aforesaid services; homeowner association services, namely the management and sale of housing, arranging the payment by house owners of shared exspenses, enactment and enforcement of regulations regarding housing and the usage of shared neighbouring common property; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

Provision of building, repair, installation and maintenance services relating to real estate; property development services; housing services, namely repair, improvement and construction of residential real property; maintenance, repair and refurbishment services for buildings and accommodation; homeowner association services, namely organising the repair and/or maintenance of housing and neighbouring common property; repair and emergency repair services; repair and maintenance of gas water heaters; repair of household appliances and of residential heating, plumbing, air conditioning and electrical systems; cleaning of residential accommodation; painting and decorating services for interior and exterior of buildings; plumbing and gas and water installation; regeneration of housing and office, retail and other commercial accommodation; real estate and property development; residential and commercial building construction; construction and demolition, development, re-development and conversion and improvement of buildings and interior accommodation; construction of commercial and residential property; construction services; homeowner association services, namely, organisating the repair and/or maintenance of housing and shared neighbouring common property administration and project management services in relation to each of the foregoing, all including for and on behalf of others; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

Operation and/or management of telephone call centres; forwarding of messages; on-line family and carer forums; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

Conferences, congresses, seminars, symposiums, workshops and exhibitions; training in general domestic and other skills pertaining to the safety and independence of the elderly, mentally ill, victims of violence, and other vulnerable persons; training relating to health and safety in the local community including crime prevention; charitable services, namely education and training; education services relating to the abuse of drugs, alcohol and other addictive substances; employment and career support, advisory and counselling services; education support, advisory and counselling services; vocational training services and vocational training courses; apprenticeship schemes and programs; vocational guidance; volunteer programs and activities; support services from key workers and volunteer mentors; community outreach services; community entertainment and social events; community meetings and social gatherings; preparation and publication of calendars of events; publication of printed matter; publication of books, booklets, pamphlets, brochures, magazines, newsletters and leaflets; publication of electronic publications; publication of books, booklets, pamphlets, brochures, magazines, newsletters and leaflets on-line; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

Assisted living facilities; public housing services; provision of temporary housing accommodation; charitable services, namely providing temporary accommodation; emergency shelter accommodation and services; short-term supported housing for people experiencing homelessness or at risk of becoming homeless; homes for the elderly; retirement homes; retirement home services; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

Care and respite services; counselling; nursing; home-visit nursing care; day care centres; nursing homes and nursing home services; medical care services; medical counselling services; services relating to offender management and rehabilitation; community justice services; drug and substance abuse rehabilitation services; education services relating to the abuse of alcohol; rehabilitation services for alcohol addicted persons; drop-in sessions and centres; advice relating to the personal welfare and medical needs of elderly people; preventative health services; short-term and long-term care and health services; respite care; family and carer forums; domestic support services; support services including in relation to domestic violence, anti-social behaviour and harassment; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

Crime prevention consultancy and advisory services; family support services including in relation to substance dependency, domestic violence and children in care; family support services including in relation to homelessness through eviction, anti-social behaviour and poor school attendance; support for persons with challenging behaviour; mediation services for the resolution of community and family disputes; support services for families with children and young people; domiciliary support and care services; live-in care services; befriender services; friendship support services; consultancy services relating to health and safety; information services relating to health and safety; monitoring services in relation to lifeline alarms, sheltered housing alarms and other emergency call alarms, including monitoring services for the elderly, disabled and other vulnerable persons; emergency call out alarm monitoring response services in relation to lifeline alarms, sheltered housing alarms and other emergency call alarms; closed-circuit surveillance; surveillance services; security services; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

The bringing together,for the benefit of others, of community outreach services, community entertainment and educational services, disability support services, real estate and housing services,financial services, employment services, maintenance and repair services, education and training services, healthcare services, career and vocational counselling services, health and/or medical counselling services, security services, enabling customers to conveniently select and/or make use of those services within a covered premises and/or by means of telecommunications via an Internet portal; operation and/or management of telephone call centres; provision of telephone answering services; forwarding of messages; community based activities; promoting and raising awareness of community issues and initiatives; financial advice; arranging for others the repair and replacement of residential appliances and home security systems; homeowner association services; organising and administration of volunteer programs and volunteer activities and community service projects; apprenticeship schemes and programs; real estate marketing services; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

Provision of residential accommodation through letting, rental and leasing of affordable and market rent rooms, flats, apartments, houses and other residential accommodation; provision of residential accommodation through sale including sale on shared ownership and/or shared equity terms of flats, apartments, houses and other residential accommodation; provision of sheltered and supported residential accommodation through letting, rental and leasing of rooms, flats, apartments, houses and other residential accommodation for the elderly, disabled, mentally ill and other vulnerable persons and for persons qualifying for housing by a housing association or Registered Provider registered with the Regulator of Social Housing under the Housing and Regeneration Act 2008 (or any statutory provision amending or consolidating or re-enacting the same); provision of sheltered and supported residential accommodation through sale including sale on shared ownership and/or shared equity terms of flats, apartments, houses and other residential accommodation for the elderly, disabled, mentally ill and other vulnerable persons and for persons qualifying for housing by a housing association or Registered Provider registered with the Regulator of Social Housing under the Housing and Regeneration Act 2008 (or any statutory provision amending or consolidating or re-enacting the same); other provision of residential accommodation including sheltered and supported residential accommodation for the elderly, disabled, mentally ill and other vulnerable persons and for parsons qualifying for housing by a housing association or Registered Provider registered with the Regulator of Social Housing under the Housing and Regeneration Act 2008 (or any statutory provision amending or consolidating or re-enacting the same); letting, rental, leasing and sale of office, retail and other commercial accommodation; estate agency services for flats, apartments and houses including shared ownership and/or shared equity flats, apartments and houses; commercial and residential real estate agency services; allocation of accommodation; real estate rental services; collection of debt in relation to rental, letting of accommodation and real estate; residential and commercial property management and administration; property portfolio management; property acquisition and sale; provision of finance for real estate acquisition and development and regeneration to housing providers and prospective occupiers and providers of community facilities; financial advice; advisory services relating to finance and financial management, tax and insurance; providing and arranging the provision of services relating to finance and financial management and tax and insurance; provision of advice relating to tenancies and applications by occupiers to purchase residential accommodation and real estate from proprietors within the public sector; provision of advisory services and introductory services and consultancy services relating to applications for grants and loans; provision of grants and loans; residential accommodation services; short-term supported housing for people experiencing homelessness or at risk of becoming homeless; resettlement support for people leaving short-term supported housing; homeowner association services, namely the management and sale of housing, arranging the payment by house owners of shared expenses, enactment and enforcement of regulations regarding housing and the usage of shared neighbouring common property; supported living and supported living services for people with learning difficulties; charitable collections; charitable fundraising; organising and provision of services relating to charitable collections and fundraising by and for others; advisory services relating to regulations concerning the provision of residential accommodation including sheltered and supported residential accommodation for the elderly, disabled, mentally ill and other vulnerable persons and for persons qualifying for housing by a housing association or Registered Provider registered with the Regulator of Social Housing under the Housing and Regeneration Act 2008 (or any statutory provision amending or consolidating or re-enacting the same); employability opportunities and progression routes for vulnerable young people and adults; apprenticeship schemes and programs; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

Provision of building, repair, installation and maintenance services relating to real estate; property development services; housing services, namely repair, improvement and construction of residential real property; maintenance, repair and refurbishment services for buildings and accommodation; homeowner association services, namely organising the repair and/or maintenance of housing and neighbouring common property; repair and emergency repair services; repair and maintenance of gas water heaters; repair of household appliances and of residential heating, plumbing, air conditioning and electrical systems; cleaning of residential accommodation; painting and decorating services for interior and exterior of buildings; plumbing and gas and water installation; regeneration of housing and office, retail and other commercial accommodation; real estate and property development; residential and commercial building construction; construction and demolition, development, re-development and conversion and improvement of buildings and interior accommodation; construction of commercial and residential property; construction services; administration and project management services in relation to each of the foregoing, all including for and on behalf of others; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

Operation and/or management of telephone call centres; forwarding of messages; on-line family and carer forums; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

Conferences, congresses, seminars, symposiums, workshops and exhibitions; training in general domestic and other skills pertaining to the safety and independence of the elderly, mentally ill, victims of violence, and other vulnerable persons; training relating to health and safety in the local community including crime prevention; charitable services, namely education and training; education services relating to the abuse of drugs, alcohol and other addictive substances; employment and career support, advisory and counselling services; education support, advisory and counselling services; vocational training services and vocational training courses; apprenticeship schemes and programs; vocational guidance; volunteer programs and activities; support services from key workers and volunteer mentors; community outreach services; community entertainment and social events; community meetings and social gatherings; preparation and publication of calendars of events; publication of printed matter; publication of books, booklets, pamphlets, brochures, magazines, newsletters and leaflets; publication of electronic publications; publication of books, booklets, pamphlets, brochures, magazines, newsletters and leaflets on-line; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

Assisted living facilities; public housing services; provision of temporary housing accommodation; charitable services, namely providing temporary accommodation; emergency shelter accommodation and services; short-term supported housing for people experiencing homelessness or at risk of becoming homeless; homes for the elderly; retirement homes; retirement home services; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

Care and respite services; counselling; nursing; home-visit nursing care; day care centres; nursing homes and nursing home services; medical care services; medical counselling services; services relating to offender management and rehabilitation; community justice services; drug and substance abuse rehabilitation services; education services relating to the abuse of alcohol; rehabilitation services for alcohol addicted persons; drop-in sessions and centres; advice relating to the personal welfare and medical needs of elderly people; preventative health services; short-term and long-term care and health services; respite care; family and carer forums; domestic support services; support services including in relation to domestic violence, anti-social behaviour and harassment; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

Crime prevention consultancy and advisory services; family support services including in relation to substance dependency, domestic violence and children in care; family support services including in relation to homelessness through eviction, anti-social behaviour and poor school attendance; support for persons with challenging behaviour; mediation services for the resolution of community and family disputes; support services for families with children and young people; domiciliary support and care services; live-in care services; befriender services; friendship support services; consultancy services relating to health and safety; information services relating to health and safety; monitoring services in relation to lifeline alarms, sheltered housing alarms and other emergency call alarms, including monitoring services for the elderly, disabled and other vulnerable persons; emergency call out alarm monitoring response services in relation to lifeline alarms, sheltered housing alarms and other emergency call alarms; closed-circuit surveillance; surveillance services; security services; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online over the Internet.

Clothing, footwear, headgear.

Legal services; conveyancing services; security services for the protection of property and individuals; social work services; consultancy services relating to health and safety; consultancy services relating to personal appearance; provision of personal tarot readings; dating services; funeral services and undertaking services; fire-fighting services; detective agency services.

Educational services, including, classroom instruction and training in the field of benchmarking, business change, business management, business process reengineering, commercial dispute resolution, comparative analysis, contract management, information technology strategy, negotiation, outsourcing and sourcing; educational services, including, organizing and conducting classes, seminars, training sessions, conferences and forums in the fields of benchmarking, business change, business management, business process reengineering, commercial dispute resolution, comparative analysis, contract management, information technology strategy, negotiation, outsourcing and sourcing; publishing of electronic publications relating to benchmarking, business change, business management, business process reengineering, commercial dispute resolution, comparative analysis, contract management, information technology strategy, negotiation, outsourcing and sourcing; online publishing of materials relating to benchmarking, business change, business management, business process reengineering, commercial dispute resolution, comparative analysis, contract management, information technology strategy, negotiation, outsourcing and sourcing.

Opinion polling; Evaluation of industrial and commercial companies, and in particular their goods, services, places of operation, points of sale and websites (opinion polls); Analysis, management and dissemination of information compiled on consumer opinions and behaviour in the context of client and consumer satisfaction surveys in connection with marketing and advertising studies; Business advice and information to consumers; Marketing; Market research and analysis; Drawing up of statistics; Statistical analysis, work and information relating to industrial and commercial companies; Commercial or industrial management consultancy and assistance; Business information, investigations, research or inquiries; Providing of information relating to industrial or commercial companies; Business consultancy and information, in particular relating to the evaluation of conformity to specific requirements (standards, norms) and relating to the evaluation of reliability of consumers' opinions and reviews in the context of client satisfaction surveys; Business information in the field of standards and specifications; Compilation, storage and supply of data, business statistical information and information relating to companies; Management of computer databases (administration); Computerised file management; Recording and processing of data, namely collection, capture, systematisation, transcription, compilation, encoding and display of data, text, sounds and/or images; Collection and systematic ordering of data in a central file; Processing of mailing lists; Sales promotion; Organisation of trade shows, exhibitions, conferences and events for commercial or advertising purposes; Organisation of competitions and awarding of prizes for commercial or advertising purposes; Public relations; Arranging subscriptions to newspapers and newsletters; Arranging subscriptions to online databases or websites providing access to consumers' opinions and reviews in the context of client satisfaction surveys; Collection of data, information, messages, documents, text, images, sounds and videos assisted by computer or via a communications network including the Internet, intranets or extranets; Collection, analysis and processing of the findings of polls, studies and surveys.

Communications by computer terminals or by fibre optic networks; Transmission, delivery and exchange of data, information, messages, documents, text, images, sounds and videos assisted by computer or via a communications network including the Internet, intranets or extranets; Providing online electronic bulletin boards and chat rooms for transmission of messages among computer users; Data transmission services between networked computer systems; Data base services,Namely reception of messages of all kinds originating from database users and transmission of the aforesaid messages to other database users; Transmission of information on national and global electronic communications networks; Providing of access to an online computer database and to search engines for the providing of consultancy relating to data and information, namely consumers' opinions and reviews; Transmission of information relating to companies using telecommunications media; Online communication of statistical and business information; Computer, electronic mail, and data communications messaging services; All the aforesaid services being rendered in the context of client satisfaction surveys; Providing of access to online databases bringing together consumers' opinions and reviews in the context of client satisfaction surveys.

Entertainment; Organisation of competitions, games and information campaigns and events for business or non-business purposes (entertainment); Arranging and conducting of colloquiums, lectures or congresses; Organisation of exhibitions for cultural purposes; Publication of electronic texts (other than publicity texts) on-line; Publication of information collected on consumer opinions and behaviour in the context of client satisfaction surveys.

Use of computerised data (data processing services); Research and development of solutions in the field of computer databases, data processing, data transmission and message transmission; Computer services for the selection, compilation, downloading, storage, compression and decompression of data, in particular of images, video, audio and text; Computer services for the synchronisation of data, in particular of images, video, audio and text, on all kinds of multimedia carrier; Conversion of data and computer programs (except physical conversion); Conversion of data or documents from a physical storage medium to an electronic medium; Computer services for the storage of data, in particular of images, video, audio and text, via a websites and/or any other electronic platform, in particular a platform accessible from a mobile telephone; Data security services; Design of systems for controlling access to multimedia content and for managing access rights to multimedia content, and of systems for controlling multimedia content transmission rights; Design, creation, customisation, implementation and maintenance of websites relating to client satisfaction surveys; Computer programming; Design creation, And development and Software maintenance and Data bases; Certification (quality control) with a view to attesting to the reliability of consumers' opinions and reviews in the context of client satisfaction surveys; Design of programs for evaluating systems for the collection, processing and analysis of data and information, in particular consumers' opinions, in the context of client satisfaction surveys; Devising of technical analysis methods; Testing leading to the issuing of a certificate of conformity to specified requirements (standards, specifications); Evaluation and compliance services (auditing) relating to conformity to specific requirements (standards, norms, frames of reference) in the field of client satisfaction surveys; Research and consultancy in the field of evaluating systems for the collection, processing and analysis of data and information, in particular consumers' opinions, in the context of client satisfaction surveys.