Advertising; business management; business administration; office functions; sales promotion for others; marketing; marketing research; organisation of fashion shows for promotional purposes; organisation of exhibitions and trade fairs for commercial or advertising purposes; online and in-store retail services in connection with the sale of magnetic data carriers, recording discs, compact discs, DVDs and other digital recording media; online and in-store retail services in connection with the sale of spectacles, sunglasses, cases, cords and chains for spectacles and sunglasses, lenses for spectacles and sunglasses; online and in-store retail services in connection with the sale of bags and cases for personal digital assistants, electronic organisers, laptop computers, tablet computers, mobile phones and e-book devices; online and in-store retail services in connection with the sale of cases, covers, carry bags and holders for telephones, smart phones, mobile telephones, satellite navigational devices, MP3 and other digital format audio and video players, cameras and video cameras; online and in-store retail services in connection with the sale of hands free kits for telephones, wireless headsets, headphones, loudspeakers, microphones, radios and chargers; online and in-store retail services in connection with the sale of jewellery, keyrings, clocks and watches, watch bands, watch straps, watch cases and stationery; online and in-store retail services in connection with the sale of bags, handbags, shoulder bags, toiletry bags, garment bags, make-up bags, kit bags, rucksacks, sports bags, gym bags, beach bags, swing bags, hip bags, cross body bags, travel bags, luggage, wallets, purses, key cases (leather ware), umbrellas and parasols; online and in-store retail services in connection with the sale of leather laces, cords, twists and straps, belts, clothing, footwear and headgear; information, advisory and consultancy services in relation to all the aforesaid.

Wooden blinds; Paper blinds; Indoor blinds; Bamboo blinds; Austrian blinds; Venetian blinds; Vertical blinds [indoor]; Thermal blinds [indoor]; Window shades [blinds]; Window blinds [indoor]; Slatted indoor blinds; Venetian blinds [indoor]; Internal venetian blinds; Blinds (Slatted indoor -); Indoor blinds [roller]; Louvre blinds [indoor]; Blackout blinds [indoor]; Blinds, and fittings for curtains and blinds; Woven timber blinds [furniture]; Metal indoor window blinds; Plastic hardware for blinds; Metal venetian blinds [internal]; Polyvinyl chloride blinds [indoor]; Interior textile window blinds; Indoor window blinds [shade] furniture; Pulleys of plastic for blinds; Roller blinds for use indoors; Slatted indoor blinds for windows; Horizontal venetian blinds [indoor] for windows; Horizontal slatted blinds [indoor] for doors; Window blinds made of wood [indoor]; Horizontal venetian blinds [indoor] for doors; Blinds of reed, rattan or bamboo (sudare); Metal horizontal venetian blinds for indoor use; Blinds (Slatted indoor -) for protection against light; Screens in the nature of blinds (indoor); Non-metallic blinds [slatted] for internal use.

Textile blinds; Fabric blinds; Roller blinds of textile; Roll up blinds of textile; Blinds, all made of textile materials; Screens (Roller -) in the nature of blinds.

Hosting [organising] awards.

Advertising, marketing, and promotional services; market research and analysis; publicity services; Membership services for professionals and organizations in the call and contact centre industry; providing a professional network, industry insights, and best practices; Offering consultancy in contact centre management, customer service strategies, technology implementation, and operational efficiency improvements; Business management and organisation advice and assistance; marketing advice and studies; business management; business administration; business evaluation; business accreditation; standards framework assessments, self-assessment and accreditation; identifying best practices, providing membership services, providing a unique online benchmarking tool; provision of business advisory and information services in relation to the provision of special interest groups relating to the contact and call centre industries and leadership forums; careers guidance and talks; job listings, industry benchmarks, supplier directories and self-assessment tools for contact centre operations, provided via online resources; Organizing events, forums, and best practice visits for the exchange of ideas, networking, and professional development within the call and contact centre and customer service community; trade promotional services, research, compilation of statistics, writing of publicity texts, polling, public relations, management and advisory services in relation to the contact service industry; assistance relating to the business organisation of contact centres; business representative services for the contact centre industry and business strategy services for the contact centre industry; arranging of presentations for trade purposes and organising of trade shows; networking forums and conferences in relation to the contact centre industry; organization of trade fairs, trade shows and exhibitions for business, commercial or advertising purposes; providing business services and information for best practices in contact centre and call centre services; business consultancy services relating to quality control and authentication services; business consultancy services relating to certification [quality control]; business consultancy services relating to quality testing of services for certification purposes; business consultancy services relating to testing services for the granting of certification of quality or standards; membership services; loyalty schemes; benchmarking services; professional advisory and consultancy services relating to the contact and call centre industries; offering certification programs for professionals in the call and contact centre and customer service industry; consultancy, information and advisory services relating to all of the aforesaid services.

Education and training services; entertainment services; organisation and conducting of competitions, events, conferences, seminars and outsourcing summits; provision of online seminars; organisation entertainment and social events; organisation of awards ceremonies for the call and contact centre sector, customer centre management, sales, services, retention, complaints and customer service sectors; Administering awards programs to recognize excellence in the contact centre and customer service industry; training services in relation to excellence management courses, specialist skills courses, frontline colleague and leadership courses, team building, wellbeing; careers training; hosting awards; Arranging of award ceremonies: Organisation of competitions and awards; Arranging and conducting award ceremonies; Arranging of award ceremonies to recognise achievement; accreditation services and standards compliance assessment services; publication of newsletters, magazines, books and booklets; Publishing research reports, guides, articles, and newsletters on topics relevant to call centre operations, customer service innovations, and industry trends; Providing training courses, workshops, seminars, webinars, and conferences in the field of contact centre management, customer service, and related technologies; organization of awards ceremonies for the contact centre and customer service sector; organization of awards ceremonies for the call and contact centre sector; consultancy, information and advisory services relating to all of the aforesaid services.

Retail services connected with the sale of spare parts for electrical equipment, apparatus and instruments; updating of information on computer databases; compilation and systemisation of information into computer databases, database management; computerised data storage and retrieval; provision of information relating to repair persons; information, advisory and consultancy services relating thereto; all of the aforementioned services provided in relation to domestic appliances for cooking, washing/drying and refrigerating/freezing.

Provision of information relating to the repair and maintenance of electrical equipment, apparatus and instruments; information, advisory and consultancy services relating thereto; all of the aforementioned services provided in relation to domestic appliances for cooking, washing/drying and refrigerating/freezing.

Accreditation for young people's personal development;Training courses;Advanced training;Arrangement of seminars for educational purposes;Arranging and conducting award ceremonies.

Blackout blinds [indoor];Blackout blinds [slatted, indoor];Clamps (Non-metallic -) for fixing blinds;Clamps (Non-metallic -) for fixing pleated blinds;Fittings, not of metal, for blinds;Fittings, not of metal, for roller blinds;Horizontal slatted blinds [indoor] for doors;Horizontal venetian blinds [indoor] for doors;Horizontal venetian blinds [indoor] for windows;Indoor blinds;Indoor blinds (Venetian -);Indoor blinds [roller];Indoor blinds, and fittings for curtains and indoor blinds;Indoor textile blinds;Indoor window blinds;Indoor window blinds [furniture];Indoor window blinds [shade] [furniture];Indoor window blinds [shade] furniture;Indoor window blinds [shades];Indoor window blinds [shades] [furniture];Indoor window blinds of textile;Interior textile window blinds;Interior venetian blinds;Internal venetian blinds;Louvre blinds [indoor];Metal indoor window blinds;Metal interior roller blinds for guiding light;Blinds (Indoor window -) [shades] furniture;Blinds (Slatted indoor -);Blinds (Slatted indoor -) for protection against light;Blinds of reed, rattan or bamboo (sudare);Metal venetian blinds [internal];Non-metallic blinds [slatted] for internal use;Plastic hardware for blinds;Polyvinyl chloride blinds [indoor];Pulleys of plastic for blinds;Pulleys of plastics for blinds;Roller blinds for use indoors;Screens in the nature of blinds (indoor);Slatted indoor blinds;Slatted indoor blinds for windows;Thermal blinds [indoor];Venetian blinds;Venetian blinds [indoor];Vertical blinds [indoor];Window blinds;Window blinds [indoor];Window blinds [interior];Window blinds made of wood [indoor];Window shades [blinds];Wooden blinds;Woven timber blinds [furniture].

Shoe shining services; shoe repair services.

Arranging and conducting award ceremonies;Arranging and conducting conferences and seminars;Band performances (live -);Entertainment booking services;Entertainment by film;Entertainment by means of concerts;Entertainment in the form of live musical performances;Entertainment in the form of live musical performances (services providing-);Entertainment in the form of recorded music (services providing-);Entertainment services for producing live shows;Entertainment services in the form of concert performances;Entertainment services in the form of musical group performances;Entertainment services in the form of musical vocal group performances;Entertainment services performed by a musical group;Entertainment services performed by musicians;Entertainment services performed by singers;Entertainment services provided by a music group;Entertainment services provided by a musical group;Entertainment services provided by a musical vocal group;Entertainment services provided by performing artists;Entertainment services provided by vocalists;Hosting [organising] awards;Hosting [organising] awards relating to videos;Information services relating to entertainment.

Advertising, marketing, and promotional services; market research and analysis; publicity services; Membership services for professionals and organizations in the call and contact centre industry; providing a professional network, industry insights, and best practices; Offering consultancy in contact centre management, customer service strategies, technology implementation, and operational efficiency improvements; Business management and organisation advice and assistance; marketing advice and studies; business management; business administration; business evaluation; business accreditation; standards framework assessments, self-assessment and accreditation; identifying best practices, providing membership services, providing a unique online benchmarking tool; provision of business advisory and information services in relation to the provision of special interest groups relating to the contact and call centre industries and leadership forums; careers guidance and talks; job listings, industry benchmarks, supplier directories and self-assessment tools for contact centre operations, provided via online resources; Organizing events, forums, and best practice visits for the exchange of ideas, networking, and professional development within the call and contact centre and customer service community; trade promotional services, research, compilation of statistics, writing of publicity texts, polling, public relations, management and advisory services in relation to the contact service industry; assistance relating to the business organisation of contact centres; business representative services for the contact centre industry and business strategy services for the contact centre industry; arranging of presentations for trade purposes and organising of trade shows; networking forums and conferences in relation to the contact centre industry; organization of trade fairs, trade shows and exhibitions for business, commercial or advertising purposes; providing business services and information for best practices in contact centre and call centre services; business consultancy services relating to quality control and authentication services; business consultancy services relating to certification [quality control]; business consultancy services relating to quality testing of services for certification purposes; business consultancy services relating to testing services for the granting of certification of quality or standards; membership services; loyalty schemes; benchmarking services; professional advisory and consultancy services relating to the contact and call centre industries; offering certification programs for professionals in the call and contact centre and customer service industry; consultancy, information and advisory services relating to all of the aforesaid services.

Education and training services; entertainment services; organisation and conducting of competitions, events, conferences, seminars and outsourcing summits; provision of online seminars; organisation entertainment and social events; organisation of awards ceremonies for the call and contact centre sector, customer centre management, sales, services, retention, complaints and customer service sectors; Administering awards programs to recognize excellence in the contact centre and customer service industry; training services in relation to excellence management courses, specialist skills courses, frontline colleague and leadership courses, team building, wellbeing; careers training; hosting awards; Arranging of award ceremonies: Organisation of competitions and awards; Arranging and conducting award ceremonies; Arranging of award ceremonies to recognise achievement; accreditation services and standards compliance assessment services; publication of newsletters, magazines, books and booklets; Publishing research reports, guides, articles, and newsletters on topics relevant to call centre operations, customer service innovations, and industry trends; Providing training courses, workshops, seminars, webinars, and conferences in the field of contact centre management, customer service, and related technologies; organization of awards ceremonies for the contact centre and customer service sector; organization of awards ceremonies for the call and contact centre sector; consultancy, information and advisory services relating to all of the aforesaid services.