Computer software for telecommunications; electronic publications; computer hardware for telecommunications, including portable and non-portable telephone apparatus; Electronic media carrying call processing and electronic messaging and related information and instructions; Computer software for call recording, management, compliance testing, legacy retrieval, and extraction, including mobile call recording and cloud-based solutions; Unified Communications Recording software, including Microsoft Teams recording; Computer hardware for telecommunication systems, including routers, telecommunication processors, and digital recording systems; Robotic process automation apparatus, instruments, and software; Workforce management and optimization software, including speech analytics, business intelligence, call quality monitoring systems, and real-time customer feedback; software for the 0ptimization and analysis of the performance of methods and algorithms as well as processors (central processing units) and software modules for the processing of data pertaining to optimisation of workforce solutions; Software for monitoring and compliance, including financial compliance, regulatory compliance, and legacy data management; Internet-based application programming interface (API) software and services; Apparatus for recording, transmission, processing, or reproduction of sound, images, and data; Machine-readable data carriers; data processing apparatus and computers; Interview recording systems, including digital interview recording for law enforcement, government, retail fraud investigations, and consumer duty compliance; Voice recording software; electric, electronic, optical, measuring, signalling, checking (supervision) and teaching apparatus and instruments; communication systems, namely processors and software in the field of workforce optimisation solutions, voice recording solutions, consolidating voice recording data, including numeric, mapping and encoding algorithm; media computer software to enable transmission of mapping; optimisation and analysis of the performance of methods and algorithms as well as processors (central processing units) and software modules for the processing of data pertaining to optimisation of workforce solutions; Software for the integration of artificial intelligence and machine learning in the field of Big Data; Artificial intelligence software; Artificial intelligence software for surveillance; Artificial intelligence software for analysis; Interactive software based on artificial intelligence; Artificial intelligence and machine learning software; Voice biometrics software for identification and authentication in telecommunication systems; Voice attribution technology for recording and processing voiceprints for security and authentication purposes; Biometric identification systems, namely hardware and software for processing voice data and performing call attribution; Voice biometric sensors and processors for use in telecommunications; Voice recognition software for verifying user identity through biometric voiceprints; Telecommunication equipment integrated with voice biometric authentication features; Digital signal processing equipment for capturing, analysing, and storing voice biometrics data; Security apparatus for voice identification and attribution in telephony systems; Data carriers pre-recorded with voice biometric algorithms for telecommunication authentication purposes; Biometric data processing apparatus for call attribution; Call monitoring equipment; Parts and fittings for all the aforesaid goods; none being in relation to transport or autonomous cars.

Printed matter and publications, including manuals, instruction cards, pamphlets, newsletters, technical bulletins, posters, display materials, brochures, white papers, and guides; Instructional and teaching materials (excluding apparatus); training manuals; Office requisites (excluding furniture).

Copywriting;Advertising copywriting;Publicity texts (Writing of -).

Games software; communications software; software and applications for mobile devices.

Games, toys and playthings; electronic games; amusement game machines.

Application service provider (ASP);Research relating to data processing;Software as a service;Software creation;Software design and development.

Computer operating programs, recorded; Computer programs [downloadable software]; Computer software applications, downloadable; Computer hardware; Headphones; Measuring apparatus; Memory cards for video game machines; Chips [integrated circuits]; Acoustic [sound] alarms; Batteries, electric.

Computer software applications.

Advertising; Business management; Business administration; Office functions; Publicity agencies; Commercial information agencies; Updating of advertising material; Public relations; Document reproduction; Publicity columns preparation; Statistical information; Organization of exhibitions for commercial or advertising purposes; Marketing studies; Business investigations; Economic forecasting; Business information; Systemization of information into computer databases; Compilation of information into computer databases; Presentation of retail goods by means of communication resources, for retail sale; Business management consultancy; Providing commercial information and advice for consumers (business consultancy for shops), distribution of samples; Recruitment of sponsors; Sales promotion for others; Administrative processing of purchase orders; Opinion polling; On-line advertising on a computer network; Organization of trade fairs for commercial or advertising purposes; Publicity material rental; Rental of advertising time on communication media; Rental of adverting space; Subcontractor services (business support); Business management assistance; News clipping services; Demonstration of goods; Marketing research; Business research; Business consultancy (Professional -); Psychological testing for the selection of personnel; Publication of publicity texts; Radio advertising; Distribution of samples; Dissemination of advertising matter; Direct mail advertising; Bill-posting; Bill-posting; Advertising by mail order; Television advertising; Dissemination of advertising matter; Publication of publicity texts; Advertising copy writing; Creating advertising catalogues; Business inquiries; Accounts (Drawing up of statements of -); Word processing; Television advertising; Business appraisals; Organization of trade fairs for commercial or advertising purposes; Data search in computer files for others; File management (Computerized -); Layout services for advertising purposes; Services related to price comparison; Publicity via the Internet; Preparation of statistics on the Internet.

Translation; Language translation; Translation services; Providing translation services; Translation and interpretation; Provision of translation services; Interpretation and translation services, advice and assistance in relation to all of the above.

Education; Training; Entertainment; Cultural activities; Charitable services, namely education, training, entertainment, and cultural activities.

Electronic word game.

Word game services.

Writing of business reports;Writing of publicity texts;Business reports (Writing of -);Texts (Writing of publicity -).

Writing services for blogs;Creation [writing] of podcasts;Custom writing services for non-advertising purposes;Speech writing for non-advertising purposes;Texts (Writing of -), other than publicity texts.