Printed matter; printed publications; books; magazines; boxes; archival boxes; packaging materials of paper and/or cardboard; wrapping materials of paper and/or cardboard; tubes of paper and/or cardboard; airtight packaging of cardboard, paper and/or plastics; polyester sheets for wrapping and/or packaging; acid free boxes; stationery for archival purposes; albums; ring binders; folders; inserts for folders; page dividers; tissue; mounting materials of paper and/or cardboard; mount board of paper and/or cardboard; support boards of paper and/or cardboard; tape for stationery purposes; tape for packaging purposes; adhesives; papers and/or envelopes, being of acid free blotting paper, of archival paper, of acid free herbarium mounting paper, of Japanese Tosa-Kozo paper and/or being for archival purposes; photographic storage papers and/or envelopes; acid free envelopes; labels; label holders; bookbinding apparatus; bookbinding fabrics and/or cords; parts and/or fittings for all the aforesaid goods.

Furniture; workshop furniture; boxes of wood or plastic; non-metallic pallets; storage and/or display cabinets; showcases; storage and/or display cabinets for archive documents; picture storage racking; display boards; boards for mounting of artwork for museum display purposes; oxygen free storage and/or display boxes, cabinets and/or drawers; book supports and/or stands; book cradles; folding book cradles; parts and/or fittings for all the aforesaid goods.

Computer software; Software for conducting opinion polling; Software for conducting opinion surveys; Software for designing and preparing opinion polls; Software for creating opinion polls for evaluating customer and employee experiences; Software for creating opinion surveys for evaluating customer and employee experiences; Software for designing and preparing opinion polls for evaluating customer and employee experiences; Software for compiling information from customers relating to the experience they have had with different companies from different sectors; Software for compiling information from employees relating to the experience they have had in different companies and positions they have hel.

Opinion polling; Surveys; Design and preparation of opinion polls; Opinion polling for evaluating customer and employee experiences; Opinion surveys for evaluating customer and employee experiences; Design and preparation of opinion polls for evaluating customer and employee experiences; Opinion polls and surveys for compiling information from customers relating to the experience they have had with different companies from different sectors; Opinion polls and surveys for compiling information from employees relating to the experience they have had in different companies and positions they have hel.

Headphones; earphones; parts and fittings for all the aforementioned goods.

Clothing, footwear, headgear with regard to fishin.

Gymnastic and sporting articles, Fishing apparatus and articles, Especially fishing tackle, Floats, Barrels, Fish hooks, Fishing lines, Bait [artificial], Fishing reels.

Information and consultancy relating to customer relationship management for businesses; Customer satisfaction consultancy and analysis; Consultancy relating to customer relationship optimisation, marketing; Business management; Business administration; Business management and organisation consultancy and advice; Organization of exhibitions for commercial or advertising purposes; Public relations services; Company auditing (business analysis); Administration of consumer loyalty programs; Commercial information agencies; Assistance in management of business activities; Commercial or industrial management assistance; Cost price analysis; Procurement services for others [purchasing goods and services for other businesses]; Price comparison services; Compilation of information into computer databases; Compiling indexes of information for commercial or advertising purposes; Consultancy regarding public relations communications strategy; Professional business consulting; Business appraisal; Market studies; Efficiency experts; Outsourced administrative management for companies; Business management of reimbursement programs for others; Business information; Provision of commercial and business contact information; Economic forecasting; Market research; Business research; Opinion polling, in particular of customers of the business of others; Compilation of statistics.

Providing of training; Arranging and conducting of colloquiums, conferences, congresses and seminars; Workshops (Arranging and conducting of -) [training]; Publication of texts, other than publicity texts; Publication of books; Publication of electronic books and journals on-line.

Parts and fittings for land vehicles; Idling pulleys for land vehicles; Belt pulleys for land vehicles; Windscreens.

Rubber, gutta-percha, gum, asbestos, mica; Plastic in extruded form for use in manufacture; Packing, stopping and insulating materials; Flexible pipes, not of metal; Joint packings.

Thermally insulated containers for food;Thermal insulated containers for food or beverages;Thermal insulated containers for food or beverage;Beverages (Heat insulated containers for -);Double heat insulated containers for food;Watering devices;Watering can sprinklers;Sprinkling devices;Sprinklers for watering flowers and plants;Nozzles for watering hoses;Bottles;Glass bottles;Perfume bottles;Plastic bottles;Water bottles;Drinking bottles;Glass stoppers for bottles;Reusable bottles;Bottle coolers;Dispensers for liquids for use with bottles;Moulds [kitchen utensils];Molds [kitchen utensils];Aluminium moulds [kitchen utensils];Kitchen moulds;Kitchen utensils;Spatulas [kitchen utensils];Kitchen utensils of silicon;Tenderizers [kitchen utensils];Cosmetic utensils;Cosmetic and toilet utensils;Utensils for cosmetic purposes;Cosmetic spatulas;Cosmetic, hygiene and beauty care utensils;Cases adapted for cosmetic utensils;Ice cube moulds;Moulds (Ice cube -);Ice cube molds;Molds (Ice cube -);Ice cube molds [moulds];Plastic ice cube moulds;Cleaning instruments, hand-operated;Squeegees [cleaning instruments];Squeegees [hand-operated] for cleaning;Brushes for cleaning medical instruments;Brushes for cleaning musical instruments;Abrasive instruments for kitchen [cleaning] purposes;Sponges for cleaning medical instruments;Drinking bottles for sports;Sports bottles [empty];Drinking glasses;Drinking cups;Tumblers for use as drinking glasses;Drinking flasks;Drinking goblets;Cake moulds;Cake molds [moulds];Cake molds;Cupcake molds;Pudding moulds;Cake moulds of common metal;Grills [cooking utensils];Grills in the nature of cooking utensils;Cooking utensils;Griddles [cooking utensils];Cooking utensils for barbecue use;Non-electric griddles [cooking utensils];Griddles [non-electric cooking utensils];Insect traps;Traps (Insect -);Traps for pests;Traps (Electric -) for insects;Traps (Non-electric -) for insects;Traps for vermin;Traps for rodents;Utensils for household purposes;Glassware for household purposes;Household utensils;Colanders for household purposes;Graters for household purposes;Trays for household purposes;Strainers for household purposes;Brushes for household purposes;Containers for household or kitchen use;Containers for household use;Household or kitchen containers;Compost containers for household use;Trash containers for household use;Heat-insulated containers for household use;Jars for household use;Colanders for household use;Tableware, other than knives, forks and spoons;Tableware, except forks, knives and spoons;Cookware and tableware, except forks, knives and spoons;Cookware, except forks, knives and spoons;Cutlery trays;Mixing spoons [kitchen utensils];Basting spoons [cooking utensils];Candelabra [candlesticks];Candlesticks;Candelabras;Candlesticks of glass;Glass candlesticks;Non-electric candelabra;Candle snuffers;Trays of paper, for household purposes;Baskets for household purposes;Trays [household];Valet trays [receptacles for small objects] for household purposes;Trays for domestic purposes;Sponges for household purposes;Pilsner drinking glasses;Glasses [drinking vessels];Glasses, drinking vessels and barware;Beer glasses;Wine glasses;Whisky glasses;Pint glasses;Cocktail glasses;Gardening gloves;Gloves (Gardening -);Gloves for gardening;Household gloves;Dusting gloves;Rubber household gloves;Baking cases of silicone;Silicone baking cups;Baking cases of paper;Silicone muffin baking liners;Baking tins;Baking trays made of aluminium;Baking sheets of common metal;Household or kitchen utensils;Egg separators [kitchen utensils];Turners (kitchen utensil);Kitchen graters.

USB readers; Secure Digital (SD) Memory Cards; Solid state drives; Blank USB cards; Blank USB flash drives; Blank flash memory cards; Memory expansion cards; Flash card adapters; Hard disk drives; Portable hard disk drives for computers; USB wireless routers; USB flash drives; Memory cards for video game machines; USB cables; USB card readers.

Audio recordings; video recordings; audio-visual recordings; computer software; multimedia recordings; electronic books and publications; instructional and teaching apparatus and instruments; downloadable podcasts; downloadable videos; downloadable electronic publications; downloadable electronic newsletters; all the aforesaid being for training and educational purposes.

Business advisory and consultancy services; business investigations and business research; business strategy services; business management services; business assessment services; business innovation consultancy; customer relationship management; market research services regarding customer loyalty and experience; consultancy relating to business planning in the field of customer experience; designing improved customer experience services and processes for businesses; creative marketing design services; advisory services relating to technological capabilities development in the field of customer experience; marketing and customer communications consultancy; marketing and customer communications strategy services; advisory services relating to market research; planning of marketing and customer communications strategies; interviewing for market research, customer experience and other business purposes; brand consultancy and brand creation services; business project management services; business process management; business process management services; business process re-engineering; brand positioning, brand naming, brand innovation strategy; preparation of business reports; consultancy and advice with regard to customer experience.

Audio recordings; video recordings; audio-visual recordings; computer software; multimedia recordings; electronic books and publications; instructional and teaching apparatus and instruments; downloadable podcasts; downloadable videos; downloadable electronic publications; downloadable electronic newsletters; all the aforesaid being for training and educational purposes.

Business advisory and consultancy services; business investigations and business research; business strategy services; business management services; business assessment services; business innovation consultancy; customer relationship management; market research services regarding customer loyalty and experience; consultancy relating to business planning in the field of customer experience; designing improved customer experience services and processes for businesses; creative marketing services; advisory services relating to capabilities development in the field of customer experience; marketing and customer communications consultancy; marketing and customer communications strategy services; advisory services relating to market research; planning of marketing and customer communications strategies; interviewing for market research, customer experience and other business purposes; brand consultancy and brand creation services; business project management services; business process management; business process management services; business process re-engineering; brand positioning, brand naming, brand innovation strategy; preparation of business reports; consultancy and advice with regard to customer experience.