Sound recording and playback equipment; telecommunications equipment; telecommunications software; interactive voice systems; computer telephony integration systems; telephone answering machines; telephone queuing systems; voice messaging systems; auto-attendant systems, being specialist equipment which by attachment to telephone lines provides routing of calls to individual extensions without intervention by a human operator.

Telecommunications consultancy services; telecommunications services; audio recording delivery services, being a service whereby audio recording of voice and/or music can be transferred from equipment at one location to equipment at another location with the transfer taking place over telephone lines.

Recorded or downloadable computer software for contact center management and operation; recorded or downloadable computer software for call center management and operation; recorded or downloadable computer software for providing customer service and customer support; recorded or downloadable computer software for managing and tracking customer service agent performance and workflow; recorded or downloadable computer software for providing analytics to call centers and contact centers using artificial intelligence and machine learning; recorded or downloadable computer software for providing post-call analytics to call centers and contact centers; recorded or downloadable computer software for providing theme and trend detection and grouping of communications with customer service and customer support agents using machine learning; recorded or downloadable computer software for providing real-time analytics of live calls to call centers and contact centers for tracking, prioritizing, resolving, assisting and escalating calls and customer issues; recorded or downloadable computer software for providing real-time analytics of live calls to agents of call centers and contact centers for real-time awareness of issues and suggestions to resolve those issues; recorded or downloadable computer software for transcribing and indexing calls to call centers and contact centers; recorded or downloadable computer software for compiling, indexing and creating a searchable database of calls and contacts to call centers and contact centers; recorded or downloadable computer software for identifying and categorizing calls to call centers and contact centers based on call sentiment, characteristics and keyword phrases; recorded or downloadable computer software for providing post-call training, coaching and feedback to agents in call centers and contact centers to improve agent performance.

Message and conference call transcription services.

Business advisory services; business assistance services; business consultancy services; operation of telephone call centres for others; telephone answering services; data processing services; compilation and processing of information; compilation of directories and reference material; advertising services; marketing services; public relation services; photocopying and reproduction services; clerical services.

Telephone, telex, facsimile and e-mail communication services; message delivery services; communication services utilising the Internet; call centre services being telecommunication services; rental of telecommunications, telephone answering, message delivery and message storage equipment; mailing services.

Broadcasting of information by computer, computer terminals, the Internet, television, mobile communications device, telegraphy, telephone, wireless communications device or other electronic means; broadcasting of television, radio and cable programmes; telecommunications; telecommunication and Internet communication services; audio visual communication services; the receiving and transmitting of electronic messages; communication by computer; communication by computer terminals, the Internet, electronic mail systems; communication of information by computer, computer terminals, the Internet, television, mobile communications device, telegraphy, telephone, wireless communications device or other electronic means; communication services for the transmission of images, text and data, information, voices, sound and data; planning of visual communication means for the diffusion of images; planning relating to communications; communication facilities for the interchange of data, digital data, electronic data, and computer data; provision of information relating to communications; wireless communication services; wireless application protocol services.

Personal and social services rendered by others to meet the needs of individuals; dating agency services; computer dating services; dating services.

Apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; data processing equipment and computers; voice recording apparatus; software; computer hardware; security devices for computer software; software for customer relationship management; call barring devices for use with telecommunications apparatus; call logging apparatus; computer apparatus for the management of telephone calls; exchanges for automatically distributing telephone calls; office call apparatus; telephone call management systems; telephone call monitoring apparatus; apparatus for telephone communication; apparatus for telephone networks; switchboards for telephone exchanges; telephone apparatus; telephone cables.

Callstream telephone lines; transmission of telephone calls; communications consultancy; communication network consultancy; consultancy services relating to communications; telecommunication services; hire of telephone apparatus; mobile telephone communication services; telephone services; advisory services relating to communications; electronic communication services.

Contact Lenses, Spectacles and Sunglasses.

Online retail services connected with the sale of contact lenses, spectacles, sunglasses and contact lenses solutions.

Computer software for the compilation, creation and updating of databases.

Services to assist in the establishing of a network of business and/or personal contacts; compilation and/or systemization of information into computer databases; database management services; commercial information services provided by access to a computer database.

Computer software; software downloadable from the Internet; Application software; Communication software; Communications processing computer software; Computer programs [downloadable software]; Computer software [programmes]; Computer software for business purposes; Computer software for communicating purposes between microcomputers; Computer software for processing market information; Computer software for processing name and address files; Computer software packages; Computer software products; Interactive computer software; Packaged software; Web site visitor interaction management software; .

Contact Lenses, Spectacles and Sunglasses

Online retail services connected with the sale of contact lenses,spectacles,sunglasses and contact lenses solutions

Contact lens cleaning preparations, cleaning preparations for contact lenses, contact lens cleaning preparations, contact lens solutions, solutions for use with contact lenses, liquid cleaning compositions for contact lens, liquids for cleaning contact lenses, liquids for preserving contact lenses, ophthalmic preparations for the care of contact lenses, ophthalmic preparations for the cleaning of contact lenses, preparations for cleaning contact lenses, preparations for the care of contact lenses, preparations for the disinfection of contact lenses, preparations for the rinsing of contact lenses, preparations for the storing of contact lenses, preparations for use on contact lenses, solutions for cleaning contact lenses, solutions for contact lenses, solutions for disinfecting contact lenses, solutions for moistening the eye in connection with the wearing of contact lenses, solutions for neutralizing contact lenses, solutions for rinsing contact lenses, solutions for sterilising contact lenses.

Apparatus adapted for carrying contact lenses, blanks for contact lenses, carrying cases for contact lenses, cases adapted for contact lenses, contact lens cases, contact lens containers, contact lens holders, contact lenses, containers for contact lenses, containers for contact lenses, electrical apparatus for cleaning contact lenses, fitted cases for contact lenses, fitted cases for hydrophilic soft contact lenses, flexible contact lenses, hydrophilic soft contact lenses, protective containers for contact lenses, receptacles for contact lenses.