Consulting services in the fields of professional, organizational and enterprise development, namely providing assistance with the optimization of decision-making processes at the personal and organizational level.

Education and training, conducting seminars and workshops, coaching and mentoring in the fields of personal, professional, organizational and enterprise development; conducting testing, evaluation and certification for educational purposes in the fields of personal, professional, organizational and enterprise development; providing information, online books and publications, webinars, online communities and networks online via a website in the fields of personal, professional, organizational and enterprise development, namely in the field of assisting with the optimization of decision-making processes at the personal and organizational level; educational activities, namely , facilitating forums and question and answer sessions in the fields of personal, professional, organizational and enterprise development, namely in the field of assisting with the optimization of decision-making processes at the personal and organizational level; arranging competitions and providing awards in the fields of personal, professional, organizational and enterprise development, namely in the field of assisting with the optimization of decision-making processes at the personal and organizational level; providing online information via a website in the nature of a database of informational materials in the fields of personal, professional, organizational and enterprise development, namely in the field of assisting with the optimization of decision-making processes at the personal and organizational level; providing streaming audio recordings and video recordings in the fields of personal, professional, organizational and enterprise development; providing nondownloadable electronic puzzle games via the Internet; consulting services in the fields of personal development.

Clothing; footwear; headgear.

Advertising, Advertising and marketing services provided by means of social media, business management, business administration, office functions; promotional services; talent management services; advertising services; retail services including retail services on the Internet or by means of telecommunication and mail order retail services connected with clothing, footwear and headgear, printed matter, compact discs, downloadable music, video and audio files, music cassettes, videos, records, tapes, audio and visual apparatus and instruments, magnets, mats for use with computer apparatus, coins and medals, jewellery, ornaments, watches and clocks, silverware, goldware, badges, tie-clips, tie pins, cuff-links, key rings, printed matter, books, magazines, publications, postcards, greeting cards, stationery, stickers, stickers for cars, postage stamps, photographs, photograph stands and photograph mounts, posters, calendars, writing implements, paper towels, paper napkins, paper serviettes, paper tablecloths, paper linen, leather and imitations of leather, and goods made of leather and imitations of leather, animal skins, hides, trunks and travelling bags, umbrellas, parasols and walking sticks, harness, collars, leads, mirrors, picture frames, cushions, key rings and key fobs made of plastic, household or kitchen utensils and containers, bone china, chinaware, glassware, crystalware, porcelainware, earthenware and giftware articles made principally or wholly of glass, crystal, porcelain or earthenware, objects d'art, ornaments, figurines, trinket boxes, tableware, towels, tea-towels, napkins and serviettes, tablecloths, table linen, bed linen, coasters, handkerchiefs, travelling rugs, flags, clothing, footwear, headgear, rugs, mats and matting, door mats, games and playthings, sporting articles, decorations for Christmas trees, balloons, toys, soft toys, puzzles, alcoholic and non-alcoholic beers, alcoholic beverages (except beers); employment consultancy and counselling; business advice and consultancy; information, consultancy and advisory services in relation to all the aforesaid services.

Broadcasting; film and television productions; productions of shorts films for on-line use; vlogs; blogs; provision of a platform to allows users to interact and exchange messages, data, audio and video files, music files; downloading of music and video and audio files; information, consultancy and advisory services in relation to all the aforesaid services.

Education; providing of training; entertainment; sporting and cultural activities; publication services; workshops, seminars, symposiums, conferences; events; musical events, concerts, shows; entertainment services; information, consultancy and advisory services in relation to all the aforesaid services.

Telecommunications services; broadcasting; telecommunication and computer network services; services for the transmission, provision or display of information; electronic mail and message sending services; communication services by electronic means; communication of information by computer; communication services between computers; chat room services; portal services; providing user access to the Internet; radio and television broadcasting; information, advisory and consulting services in relation to the aforesaid.

Education, instruction and training; teaching; provision of educational, instructional and training courses; information services relating to education; education and instruction courses for accessing via communication and computer networks and via the Internet; organisation, production and presentation of events for educational, cultural or entertainment purposes; provision of education and of information relating to education for accessing via communication and computer networks and via the Internet; education and information provided in the form of websites; production and rental of educational and instructional materials; providing on-line electronic publications (not downloadable); publication of texts, books and of magazines and of electronic books and journals on-line; library services; publishing services; publishing of electronic publications; electronic publishing services; provision of information relating to teaching, instruction and education; provision of online-electronic publications; publishing services provided by means of the Internet and world-wide web; educational assessment services; academic services; education services; teaching services; university services; university; educational research; education information services; provision of information relating to teaching, instruction and/or research; examination services; provision of examinations; provision of examination facilities; management of education services; vocational guidance services; organising of conferences, workshops, symposiums, congresses and seminars; organising of exhibitions; provision of correspondence courses, distance learning courses and e-learning training courses; advisory services relating to education; awarding of educational qualifications; conducting correspondence courses; teaching, lecturing and tutorial services; library services; career counselling; advisory, consultancy and information services relating to all of the aforesaid services.

Website hosting services.

Licensing of intellectual property; licensing of research and development; consultancy relating to intellectual property; exploitation of intellectual property rights; social networking services; consultancy services relating to health and safety; public policy research and consultancy services; information, advisory and consulting services in relation to the aforesaid.

Medals and medallions; jewellery and imitation jewellery; articles made of precious metal or coated therewith; clocks and watches; key fobs of metal; tie pins, cufflinks clips. Wrist bands [charity]. Charity bracelets.

Paper, cardboard and goods made from these materials, not included in other classes; printed matter; bookbinding material; photographs; stationery; adhesives for stationery or household purposes; artists' materials; paint brushes; typewriters and office requisites (except furniture); instructional and teaching material (except apparatus); plastic materials for packaging (not included in other classes); printers' type; printing blocks; posters; calendars; temporary tattoos; stickers; decals; bumper stickers; iron-on and plastic transfers; blank cards; gift and greeting cards; motivational cards; occasion and note cards; place, record, score and trading cards; postcards; scrapbooks; stationery; note pads; paper note tablets; writing tablets; note books; folders; bookmarks; paper pennants; binders; writing paper; envelopes; address and appointment books; desk pads; paper tags; passport cases, covers and holders; desk top and personal organizers; organizers for stationery use; stationery-type portfolios; paper flags; mounts for stamps; rubber stamps; stamp albums; stamp pad inks; stamp pads; sleeves for holding and protecting stamps; paper banners; holders for desk accessories; document holders; letter openers, racks and trays; pen and pencil cups; pens; pencils; crayons; colouring crayons; marking crayons; pastels [crayon]; wipe-off boards for use with crayons; markers; pen and pencil sets; erasers; drafting and drawing rulers; pencil sharpeners; bookends; book covers and holders; checkbook covers; checkbook holders; checkbook and passbook wallets; coin and photograph albums; bulletin boards; photographic, picture or art mounts; photographic prints; photographs; lithographs; decorative paper centerpieces and pencil-top ornaments; picture books; globes; paperweights; paper clip and sign holders; printed paper signs; clip boards; paper party favors; paper emblems; printed emblems; paper identification tags; paper name badges; paper illustration boards; paper flower pot covers; clip boards; paper cloths for polishing and cleaning; paper handkerchiefs; tour books; printed concert programs; books, magazines, leaflets, journals, newsletters, booklets, pamphlets and brochures; pictures.

Leather and imitations of leather and goods made of these materials; animal skins, hides, furs; gut for making sausages; luggage, including trunks and travelling bags and suitcases; leather furniture covers; umbrellas, parasols, canes and walking sticks; whips, harness and saddlery; bags, wallets, cases; credit and business card holders, key fobs, key holders, key cases, key pouches; music cases; tool bags, sports bags, beach bags, school bags, shopping bags, bags on wheels, shopping nets, handbags, game bags for hunting, nose bags, garment bags for travel; vanity cases; bags for cosmetics, for make-up brushes and for cosmetic articles; belts; boxes; laces; pouches; purses, including chain-mesh purses; briefcases, attache cases, business card cases, satchels; straps; thongs; haversacks, backpacks and rucksacks; valises; clothing, collars, leads, leashes, muzzles, all for animals; animal covers, horse blankets; umbrella covers; coin holders; parts and fittings for all the aforesaid goods.

Key rings; locks; plaques; picture frames; mirrors; headboards being furniture; furniture; works of art of wood, wax, plaster or plastic; sleeping bags for camping; baskets; bins of wood or plastic; display stands and boards; sign boards of wood or plastic; placards of wood or plastic; decorative wall plaques; non-metal bottle caps and casings; bottle racks; corks for bottles; containers, casks, chests, cases and boxes of wood or plastic, busts of wood, wax, plaster or plastic; chairs; tables; non-metal closures for containers; clothes hooks, pegs and pins; coat hangers; hat and coat stands; cots and cradles; playpens; cupboards; curtain tie backs; pillows and cushions; sofas and settees; deck chairs; decorations of plastic for foodstuffs; divans; dog kennels; mobiles; stools; trays; statues and figurines of wood, wax, plaster or plastic; fire screens; non-metal knife handles; non-metal and non-luminous house numbers; jewellery cases and caskets; key boards for hanging keys; magazine racks; non-metal name plates and number plates; non-metal plugs and stoppers; wickerwork; statuettes, figurines and model stadia of plastic, wood resin, plaster or wax materials.

Domestic utensils and containers; chinaware; glassware; porcelain, pottery and earthenware; comb cases and combs; sponges (not for surgical use); drinking glasses; half pint glasses; pint glasses; mugs; whiskey/whisky glasses; wine glasses; champagne flutes; glass tumblers; glass whiskey/whisky tumblers; brushes and brooms; money boxes; toothbrushes and toothbrush holders; articles for cleaning purposes; baskets; beer mugs; heated insulated containers for beverages; bins; bottle openers; ironing boards; bottles; plastic sports bottles; balls; boxes; bread and cutting boards; trays; statuettes, figurines and model stadia of porcelain, terracotta, glass, china or earthenware; dishes; vanity cases; soap boxes and holders; spice sets; squeezers; glass stoppers; strainers; picnic baskets; pie servers; non-metal watering cans; piggy banks; polishing materials; pots; powder compacts and puffs; rolling pins; scoops and siphons; drinking vessels and flasks; dustbins; cocktail shakers; napkin holders and rings; paper plates; toothpick holders and toothpicks; tankards; tea caddies and tea services; tea pots; egg cups and egg timers; enamelled glass; flowers pots; gloves for household purposes; ice buckets and ice cube moulds; jugs and kettles; menu card holders; shaving brushes and shaving brush stands/holders; shoe horns; shoe brushes and shoe trees; vases; candy boxes; ceramics for household purposes; chamois leather for cleaning; coasters; coffee services and coffee pots; cooking pots and utensils; cork screws and coolers; crockery; cups; decanters; sign boards; perfume sprayers and burners; salad bowls; salt cellars and shakers; tableware; table utensils; toilet utensils; works of art of porcelain, earthenware, china, terracotta or glass; buckets; gifts of china, earthenware, porcelain, terracotta, pewterware or glass; butter dishes and covers; button hooks; candle sticks and candle extinguishers; cages for household pets; moulds; customised storage boxes; drinking straws.

Textiles and textile articles included in Class 24; curtains; towels; flannels; banners; flags; beach towels; valances; sheets; duvet covers; bath and bed linen; table and household linen; bed blankets, cloths and covers; bed spreads; bunting; coasters; covers for furniture; eiderdowns; handkerchiefs; labels; mats; mattress covers; fabrics; pillow cases and pillow shams; quilts; rugs; runners; napkins and serviettes; sleeping bags; table cloths; wall hangings.

Clothing; footwear; headgear; sports shirts; rugby shirts; sports kit; rugby kits; gloves; caps [headwear]; beanies.

Badges; buckles; ornaments for wear; clasps; buttons, appliques; ribbons, braids and rosettes of textile materials; patches.

Toys, games and playthings; gymnastics and sporting articles and equipment; bicycle toys; party novelties; streamers; children's and infants ride-on-toys; rocking horses; electrical and electronic toys, games and playthings; chemistry sets, electronics kits and science and biology investigation kits, all for educational play purposes; radio, battery and remote controlled models and vehicles and accessories therefor; remote controllers for model vehicles; model vehicles; model vehicle construction kits and parts thereof; construction toys; preschool toys; bubbles; marbles; fancy dress outfits being children's playthings; masks; outdoor recreation and adventure apparatus and equipment, namely, wendy houses, play houses, climbing frames, slides, swings, paddling pools, swimming pools and trampolines; baby swings; handheld electronic and computer games; action figures and accessories therefor; toy models and toy model kits; bath toys; rattles; train sets; mobiles; crackers (party novelties); puppets; puzzles; adult toys and puzzles; Christmas tree decorations; swimming, play and paddling pools; accessories for swimming pools; water toys; inflatable mats and loungers; pool toys; inflatable toys in the form of boats; toboggans; sleds; snow discs; sand boxes and pits; hose pipe attachments for water-play; kites and kite strings; plush toys; soft toys; dolls and doll accessories; dolls houses; play houses, mats, easels, picnic tables, desks, chairs, tables, table and chair sets, desk and chair sets, easel desks, foam furniture, rocking chairs, shops and tents; balloons; ride on bouncers; jump ropes; balls; beach balls; sports balls; baseball equipment; softballs; baseball training devices; masks and catchers; baseball gloves, bats and balls; baseball bats, baseball batting gloves, catcher gloves, masks and baseballs; volleyball apparatus and equipment, other than clothing; sports nets; goals; darts; dart boards; toy flying saucers, spools incorporating coiled string which rewind and return to the hand when thrown, bowling balls; circular tube playthings; pogo sticks; golfing apparatus and equipment, other than clothing; golf clubs and bags; bask etball hoops; hockey sticks; sports rackets; roller skates; shoe skates; toy skates; inline roller skates; ice skates; skate and skateboard accessories; skateboards; tetherball; athletic bags adapted to the products they are intended to contain; boxing gloves; punch bags; badminton rackets, shuttle cocks, nets and sets; ping-pong balls, nets, tables and bats; tennis rackets and balls; squash rackets and balls; bocce balls and equipment; racquetball equipment; equipment for fishing; lacrosse sticks and balls; croquet sets, sticks and balls; cricket bats, balls and bags; snooker tables, cues, cue chalk, score boards and balls; paddleball rackets and balls; exercise and body building equipment; playthings and novelties for parties, namely spray can novelty string and foam; slumber tents, all being for play purposes.

Advertising; business management; business administration; office functions; advertising via the Internet; provision of advertising space; provision of space on web sites for advertising goods and services; organisation, arrangement and conducting of exhibitions, events and conferences for commercial or advertising purposes; organisation of private draws for promotional and advertising purposes; operation and supervision of membership schemes; promotional activities relating to loyalty award schemes, incentive award schemes and frequent buyer programmes; organisation, operation and supervision of incentive and loyalty schemes and frequent buyer programmes; arranging commercial transactions over electronic communication networks and the Internet; promotional events relating to sport, sporting activities and/or football matches; the bringing together, for the benefit of others, of a variety of common metals and their alloys, metal building materials, transportable buildings of metal, materials of metal for railway tracks, non-electric cables and wires of common metal, ironmongery, small items of metal hardware, pipes and tubes of metal, safes, goods of common metal, ores, unwrought and partly wrought common metals, metallic windows and doors, metallic framed conservatories, scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, supervision, life-saving and teaching apparatus and instruments, apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity, apparatus for recording, transmission or reproduction of sound or images, magnetic data carriers, recording discs, automatic vending machines and mechanisms for coin operated apparatus, cash registers, calculating machines, data processing equipment and computers, fire-extinguishing apparatus, recorded media, computer hardware and firmware, computer software, software downloadable from the Internet, downloadable electronic publications, compact discs, digital music, telecommunications apparatus, computer games equipment adapted for use with an external display screen or monitor, mouse mats, mobile phone accessories, contact lenses, spectacles and sunglasses, clothing for protection against injury, accident, irradiation or fire, furniture adapted for laboratory use, precious metals and their alloys, jewellery, costume jewellery, precious stones, horological and chronometric instruments, clocks and watches, paper, cardboard, printed matter, book binding material, photographs, stationery, adhesives for stationery or household purposes, artists materials, paint brushes, typewriters, packaging materials, printers type, printing blocks, disposable nappies of paper for babies, printed publications, paint boxes for children, cheque book holders, leather and imitations of leather, animal skins, hides, trunks and travelling bags, handbags, rucksacks, purses, umbrellas, parasols and walking sticks, whips, harness and saddlery, clothing for animals, furniture, mirrors, picture frames, articles made of wood, cork, reed, cane, wicker, horn, bone, ivory, whalebone, shell, amber, mother-of-pearl, meerschaum or plastic, garden furniture, pillows and cushions, household or kitchen utensils and containers, combs and sponges, brushes, brush-making materials, articles for cleaning purposes, steel wool, articles made of ceramics, glass, porcelain or earthenware, electric and non-electric toothbrushes, textiles, bed and table covers, travellers rugs, textiles for making articles of clothing, duvets, covers for pillows, cushions or duvets, clothing, footwear, headgear, lace and embroidery, ribbons and braid, buttons, hooks and eyes, pins and needles, artificial flowers, badges for wear, tea cosies, games and playthings, playing cards, gymnastic and sporting articles, decorations for Christmas trees, childrens toy bicycles, enabling customers toconveniently view and purchase those goods in a retail shop or in a wholesale outlet; the bringing together, for the benefit of others, of a variety of common metals and their alloys, metal building materials, transportable buildings of metal, materials of metal for railway tracks, non-electric cables and wires of common metal, ironmongery, small items of metal hardware, pipes and tubes of metal, safes, goods of common metal, ores, unwrought and partly wrought common metals, metallic windows and doors, metallic framed conservatories, scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, supervision, life-saving and teaching apparatus and instruments, apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity, apparatus for recording, transmission or reproduction of sound or images, magnetic data carriers, recording discs, automatic vending machines and mechanisms for coin operated apparatus, cash registers, calculating machines, data processing equipment and computers, fire-extinguishing apparatus, recorded media, computer hardware and firmware, computer software, software downloadable from the Internet, downloadable electronic publications, compact discs, digital music, telecommunications apparatus, computer games equipment adapted for use with an external display screen or monitor, mouse mats, mobile phone accessories, contact lenses, spectacles and sunglasses, clothing for protection against injury, accident, irradiation or fire, furniture adapted for laboratory use, precious metals and their alloys, jewellery, costume jewellery, precious stones, horological and chronometric instruments, clocks and watches, paper, cardboard and goods made from these materials, printed matter, book binding material, photographs, stationery, adhesives for stationery or household purposes, artists materials, paint brushes, typewriters, packaging materials, printers type, printing blocks, disposable nappies of paper for babies, printed publications, paint boxes for children, cheque book holders, leather and imitations of leather, animal skins, hides, trunks and travelling bags, handbags, rucksacks, purses, umbrellas, parasols and walking sticks, whips, harness and saddlery, clothing for animals, furniture, mirrors, picture frames, articles made of wood, cork, reed, cane, wicker, horn, bone, ivory, whalebone, shell, amber, mother-of-pearl, meerschaum or plastic, garden furniture, pillows and cushions, household or kitchen utensils and containers, combs and sponges, brushes, brush-making materials, articles for cleaning purposes, steel wool, articles made of ceramics, glass, porcelain or earthenware, electric and non-electric toothbrushes, textiles and textile goods, bed and table covers, travellers rugs, textiles for making articles of clothing, duvets, covers for pillows, cushions or duvets, clothing, footwear, headgear, lace and embroidery, ribbons and braid, buttons, hooks and eyes, pins and needles, artificial flowers, badges for wear, tea cosies, games and playthings, playing cards, gymnastic and sporting articles, decorations for Christmas trees, childrens toy bicycles, enabling customers to conveniently view and purchase those goods from a general merchandise catalogue or periodical publication by mail order or by means of telecommunication; the bringing together, for the benefit of others, of a variety of common metals and their alloys, metal building materials, transportable buildings of metal, materials of metal for railway tracks, non-electric cables and wires of common metal, ironmongery, small items of metal hardware, pipes and tubes of metal, safes, goods of common metal, ores, unwrought and partly wrought common metals, metallic windows and doors, metallic framed conservatories, scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, supervision, life-saving and teachingapparatus and instruments, apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity, apparatus for recording, transmission or reproduction of sound or images, magnetic data carriers, recording discs, automatic vending machines and mechanisms for coin operated apparatus, cash registers, calculating machines, data processing equipment and computers, fire-extinguishing apparatus, recorded media, computer hardware and firmware, computer software, software downloadable from the Internet, downloadable electronic publications, compact discs, digital music, telecommunications apparatus, computer games equipment adapted for use with an external display screen or monitor, mouse mats, mobile phone accessories, contact lenses, spectacles and sunglasses, clothing for protection against injury, accident, irradiation or fire, furniture adapted for laboratory use, precious metals and their alloys, jewellery, costume jewellery, precious stones, horological and chronometric instruments, clocks and watches, paper, cardboard and goods made from these materials, printed matter, book binding material, photographs, stationery, adhesives for stationery or household purposes, artists materials, paint brushes, typewriters, packaging materials, printers type, printing blocks, disposable nappies of paper for babies, printed publications, paint boxes for children, cheque book holders, leather and imitations of leather, animal skins, hides, trunks and travelling bags, handbags, rucksacks, purses, umbrellas, parasols and walking sticks, whips, harness and saddlery, clothing for animals, furniture, mirrors, picture frames, articles made of wood, cork, reed, cane, wicker, horn, bone, ivory, whalebone, shell, amber, mother-of-pearl, meerschaum or plastic, garden furniture, pillows and cushions, household or kitchen utensils and containers, combs and sponges, brushes, brush-making materials, articles for cleaning purposes, steel wool, articles made of ceramics, glass, porcelain or earthenware, electric and non-electric toothbrushes, textiles and textile goods, bed and table covers, travellers rugs, textiles for making articles of clothing, duvets, covers for pillows, cushions or duvets, clothing, footwear, headgear, lace and embroidery, ribbons and braid, buttons, hooks and eyes, pins and needles, artificial flowers, badges for wear, tea cosies, games and playthings, playing cards, gymnastic and sporting articles, decorations for Christmas trees, childrens toy bicycles, enabling customers to conveniently view and purchase those goods by means of mail order or by means of telecommunication.

Insurance; financial affairs; monetary affairs; real estate affairs; provision of financial services; credit card services; charitable fund raising services; financial sponsorship services; information, advisory and consultancy services relating to the aforesaid services. Fund raising for charity;Fund raising for charity.

Telecommunications and, in particular, telegraph, telephone, radio, telex and television communication services; radio and/or television broadcasting; data transmission.

Education; providing of training; entertainment; sporting and cultural activities; organisation of sporting events; provision of entertainment, training, recreational, sporting and cultural activities and facilities; instruction and educational services; sports coaching, sports academies and schooling; arranging and conducting of education and training in relation to sport; arranging, conducting and provision of sport instructional courses; sporting management services; sporting entertainment services; physical education; fitness training services; provision of practical training and demonstrations; sport and holiday camp services (in the nature of entertainment); rental of sporting equipment; practical training and demonstrations; arranging, organising and conducting of conferences, workshops, seminars, conventions, fairs, symposia, events and exhibitions; arranging, organising and conducting of games, contests and competitions; hospitality services (entertainment); lotteries; gaming services; arranging, organising and conducting of award ceremonies; provision of museum facilities; provision of stadium facilities and services; rental of stadium facilities; sports club services; health club services; provision of information relating to sport; sports entertainment services; fan club services; fan club membership scheme services; booking and ticketing services for sports, entertainment, cultural and educational events; entertainment, training, recreational, and sporting information services provided via the Internet and other communications networks; education and entertainment services provided by means of radio, television, telephony, the Internet and on-line databases; entertainment and educational services featuring electronic media, multimedia content, audio and video content, movies, pictures, photographs, graphics, images, text and related information provided via the Internet and other communications networks; film production; production of video recordings, sound recordings, DVDs, CDs, CD-ROMs, video and audio tapes; production of television and radio programmes; production of sporting events for television and radio; publication of magazines, books, texts and printed matter; publishing by electronic means; providing online electronic publications (not downloadable); provision of television programmes, radio programmes, films, audio and/or visual material and games online (not downloadable); provision of news online; provision of cinematographic and video entertainment; information relating to sport and entertainment provided online from a computer database or the Internet; information, advisory and consultancy services relating to all of the aforesaid services.