Downloadable computer software application for management and control and tracking of the performance of companies, their staff and their customers; application software (downloadable) for management and control and tracking of the performance of companies, their staff and their customers; application software (downloadable) for managing business customer relations; software for the collection, publishing, organization, modification, transmission, storage and sharing of data and information; software for managing relations with customers; business performance management software; training software in the field of customer relations; software for measuring performance in business customer relations; downloadable publications in the field of management, control and tracking of the performance of companies and their staff and business training.

Printed matter, namely, brochures, flyers, magazines, newsletters, instructional media, reference book in the field of human resources, social sciences and customer relations; instructional and teaching material; printed questionnaires for testing and evaluation (printed publications).

Abrasives, included in this class; amber [perfume]; descaling preparations for household purposes; antistatic preparations for household purposes; aromatics [essential oils]; air fragrancing preparations; cake flavorings [essential oils]; flavorings for beverages [essential oils]; food flavorings [essential oils]; breath freshening sprays; canned pressurized air for cleaning and dusting purposes; balms, other than for medical purposes; lip glosses; polishing stones; abrasive paper; emery paper; polishing paper; petroleum jelly for cosmetic purposes; cotton wool for cosmetic purposes; sachets for perfuming linen; drying agents for dishwashing machines; adhesives for cosmetic purposes; scented water; Javelle water; lavender water; toilet water; wax for parquet floors; floor wax; non-slipping wax for floors; depilatory wax; mustache wax; tailors' wax; polish for furniture and flooring; massage gels, other than for medical purposes; heliotropine; dental bleaching gels; geraniol; make-up; deodorants for pets; deodorants for human beings or for animals; depilatory preparations; scented wood; perfumes; non-slipping liquids for floors; windshield cleaning liquids; greases for cosmetic purposes; volcanic ash for cleaning; perfumery; decorative transfers for cosmetic purposes; ionone [perfumery]; shaving stones [astringents]; smoothing stones; eyebrow pencils; cosmetic pencils; silicon carbide [abrasive]; carbides of metal [abrasives]; alum stones [astringents]; tripoli stone for polishing; adhesives for affixing false eyelashes; adhesives for affixing false hair; hair conditioners; quillaia bark for washing; corundum [abrasive]; beard dyes; colorants for toilet purposes; cosmetic dyes; laundry starch; laundry glaze; cosmetic creams; skin whitening creams; polishing rouge; incense; hair spray; nail polish; hair lotions; lotions for cosmetic purposes; after-shave lotions; beauty masks; oils for perfumes and scents; oils for cosmetic purposes; oils for toilet purposes; essential oils; essential oils of cedarwood; essential oils of lemon; essential oils of citron; oils for cleaning purposes; bergamot oil; gaultheria oil; jasmine oil; lavender oil; almond oil; rose oil; oil of turpentine for degreasing; whiting; cleaning chalk; almond milk for cosmetic purposes; cleansing milk for toilet purposes; musk [perfumery]; soap, included in this class; deodorant soap; shaving soap; soap for brightening textile; cakes of toilet soap; antiperspirant soap; almond soap; mint for perfumery; cosmetic kits; emery; nail art stickers; false nails; eaux de Cologne; bases for flower perfumes; joss sticks; pastes for razor strops; dentifrices; dentifrices, included in this class; pumice stone; lipstick cases; hydrogen peroxide for cosmetic purposes; breath freshening strips; teeth whitening strips; abrasive cloth; glass cloth [abrasive cloth]; lipsticks; pomades for cosmetic purposes; shaving preparations; cosmetic preparations for baths; bath preparations, not for medical purposes; hair straightening preparations; hair waving preparations; laundry soaking preparations; grinding preparations; vaginal washes for personal sanitary or deodorant purposes, included in this class; smoothing preparations [starching]; color-removing preparations; denture polishes; mouthwashes, not for medical purposes; cosmetic preparations for slimming purposes; starch glaze for laundry purposes; eye-washes, not for medical purposes; fabric softeners for laundry use; laundry bleach; dry-cleaning preparations; paint stripping preparations; lacquer-removing preparations; make-up removing preparations; floor wax removers [scouring preparations]; varnish-removing preparations; rust removing preparations; nail care preparations; cleaning preparations; preparations for cleaning dentures; wallpaper cleaning preparations; preparations for unblocking drain pipes; collagen preparations for cosmetic purposes; laundry preparations; aloe vera preparations for cosmetic purposes; sunscreen preparations; color-brightening chemicals for household purposes [laundry]; make-up powder; diamantine [abrasive]; stain removers; nail varnish removers; vaginal washes for personal sanitary or deodorant purposes; scouring solutions; false eyelashes; tissues impregnated with cosmetic lotions; tissues impregnated with make-up removing preparations; safrol; laundry blueing; turpentine for degreasing; potpourris [fragrances]; bleaching soda; washing soda, for cleaning; bath salts, not for medical purposes; bleaching salts; fumigation preparations [perfumes]; ammonia [volatile alkali] [detergent]; astringents for cosmetic purposes; eyebrow cosmetics; make-up preparations; sun-tanning preparations [cosmetics]; hair dyes; neutralizers for permanent waving; preparations to make the leaves of plants shiny; cosmetic preparations for eyelashes; cosmetic preparations for skin care; cosmetics; cosmetics for animals; mascara; cleansers for intimate personal hygiene purposes, non medicated; detergents, other than for use in manufacturing operations and for medical purposes; degreasers, other than for use in manufacturing processes; bleaching preparations [decolorants] for cosmetic purposes; toiletry preparations; antiperspirants [toiletries]; phytocosmetic preparations; talcum powder, for toilet use; cotton sticks for cosmetic purposes; terpenes [essential oils]; emery cloth; cloths impregnated with a detergent for cleaning; henna [cosmetic dye]; shampoos, included in this class; shampoos for animals [non-medicated grooming preparations]; shampoos for pets [non-medicated grooming preparations]; dry shampoos, included in this class; sandpaper; soda lye; herbal extracts for cosmetic purposes; extracts of flowers [perfumes]; ethereal essences; badian essence; mint essence [essential oil].

Arranging subscriptions to telecommunication services for others; import-export agency services; commercial information agency services; advertising agency services; cost price analysis; rental of advertising space; business auditing; business intermediary services relating to the matching of potential private investors with entrepreneurs needing funding; employment agency services; computerized file management; bookkeeping; invoicing; demonstration of goods; transcription of communications [office functions]; opinion polling; market studies; business information; commercial information and advice for consumers in the choice of products and services; business investigations; business research; marketing research; personnel recruitment; business management and organization consultancy; business organization consultancy; consultancy regarding public relations communication strategies; business management consultancy; personnel management consultancy; professional business consultancy; consultancy regarding advertising communication strategies; layout services for advertising purposes; marketing; business management of performing artists; business management of sports people; writing of résumés for others; scriptwriting for advertising purposes; news clipping services; updating and maintenance of information in registries; updating and maintenance of data in computer databases; updating of advertising material; word processing; organization of exhibitions for commercial or advertising purposes; arranging newspaper subscriptions for others; organization of fashion shows for promotional purposes; organization of trade fairs for commercial or advertising purposes; shop window dressing; design of advertising materials; business appraisals; payroll preparation; data search in computer files for others; sponsorship search; business management assistance; commercial or industrial management assistance; commercial intermediation services; providing business information via a web site; provision of commercial and business contact information; provision of an online marketplace for buyers and sellers of goods and services; web indexing for commercial or advertising purposes; presentation of goods on communication media, for retail purposes; economic forecasting; auctioneering; wholesale services for pharmaceutical, veterinary and sanitary preparations and medical supplies; retail services for pharmaceutical, veterinary and sanitary preparations and medical supplies; sales promotion for others; production of teleshopping programmes; production of advertising films; office machines and equipment rental; rental of advertising time on communication media; publicity material rental; rental of billboards [advertising boards]; rental of vending machines; rental of sales stands; rental of photocopying machines; publication of publicity texts; radio advertising; bill-posting; distribution of samples; dissemination of advertising matter; direct mail advertising; registration of written communications and data; writing of publicity texts; advertising; online advertising on a computer network; advertising by mail order; television advertising; document reproduction; compilation of statistics; compilation of information into computer databases; business inquiries; systemization of information into computer databases; advisory services for business management; negotiation of business contracts for others; negotiation and conclusion of commercial transactions for third parties; compiling indexes of information for commercial or advertising purposes; tax preparation; drawing up of statements of accounts; telemarketing services; psychological testing for the selection of personnel; outsourced administrative management for companies; business management of hotels; business management for freelance service providers; business project management services for construction projects; commercial administration of the licensing of the goods and services of others; business management of reimbursement programs for others; administration of consumer loyalty programs; administration of frequent flyer programs; administrative processing of purchase orders; public relations; modelling for advertising or sales promotion; typing; appointment reminder services [office functions]; web site traffic optimization; relocation services for businesses; tax filing services; search engine optimization for sales promotion; appointment scheduling services [office functions]; price comparison services; pay per click advertising; secretarial services; procurement services for others [purchasing goods and services for other businesses]; shorthand; outsourcing services [business assistance]; telephone answering for unavailable subscribers; photocopying services; business efficiency expert services.

Precious metals and their alloys and goods made of these materials or coated therewith included in this class, namely figurines, trophies; jewelry, namely rings, earrings, cuff links, bracelets, charms, brooches, chains, necklaces, tie pins, tie clips, jewelry caskets (cases), cases; precious stones, semi-precious stones; timepieces and chronometric instruments namely chronometers, chronographs, clocks, watches, wristwatches, wall clocks, alarm clocks as well as parts and accessories for the aforesaid goods namely hands, anchors, pendulums, barrels, watch cases, watch straps, watch dials, clockworks, watch chains, movements for timepieces, watch springs, watch glasses, presentation cases for timepieces, cases for timepieces.

Publication of printed matter with the results of clinical studies involving pharmaceutical preparations.

Medical and scientific research in the field of diabetes and cardiovascular diseases and disorders; providing medical and scientific research information in the field of pharmaceuticals and clinical trials.

Health care and beauty care services; services for face and body care; services of private establishments in the field of cosmetic treatments, in particular in the field of laser treatments for hair removal; advice with respect to body and facial care, in particular with respect to hair removal; advice in the field of laser treatment methods; providing medical and therapeutic treatment; beauty institute services; beauty consultations and demonstrations; medical clinic services.

Compound semiconductor materials and substrates, namely germanium, gallium arsenide, indium phosphide, gallium phosphide, gallium nitride and sicilon carbide, for use in the telecommunications industry, fiber optic telecommunications industry, high-speed networking industry, display and lighting industry, semiconductor materials and devices industry, light emitting diode industry, electro- and opto-electronic device industry, satellite communications systems industry, communications semiconductor industry, wireless devices industry, laser industry, consumer electronics industry, radar industry and direct broadcast television systems industry; chemicals used in industry, science and photography, as well as in agriculture, horticulture and forestry.

Common metals and their alloys; roofing of metal, incorporating solar cells; germanium; ores of metal.

Stationery and school supplies; printed material; paper and cardboard; paper towels; flags [on paper]; paper flags; absorbent bases of paper; coasters of paper for cocktail glasses; paper coasters for beer mugs; paper coasters for cups; bottle coasters of paper; paper desk decorations; paper pads for removing make-up; paper banners; rows of flags of paper; coffee filters of paper; paper napkins; cellulose napkins for household purposes; paper napkins for household purposes; individual paper for table-top; paper tissues; paper wipes for removing makeup; placemats (towels) of paper; table placemats (towels) of paper; paper cloths; absorbent paper; toilet paper; rough texture toilet of paper; paper films for covering toilet tops; rolls of toilet paper; paper kitchen rolls; garbage bags of paper; waste paper bags [for domestic use]; tablecloths and napkins of paper; paper towels; paper towels for drying; paper wipes; face wipes of paper; paper boxes; conical paper bags; articles of paper for packaging; articles of paper for use in packaging; paper shopping bags; cushioned paper bags; industrial packaging containers of paper; paper containers used for packaging; sandwich bags of paper; paper bags for snacks; paper bags for packaging; paper bags and sacks; paper bags for gifts; paper bags for the supply of wine; paper bags for parties; paper food bags; paper bags for baking; garbage bags of paper or of plastics; bags (wrappers, pouches) for packaging of paper or of plastics; paper strips.

Magnetic wires.

Insurance brokerage; insurance services, namely, underwriting, issuing, and administration of credit insurance and renewable energy insurance; providing information in the field of financing of renewable energy development projects.

Artificial fishing lures; fishing lure parts; fishing lures; lures for fishing.