Computer software, namely, computer software for use in managing and controlling customer contact centers and workforce optimization capabilities, namely, computer software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; computer software for controlling telecommunication systems utilized by customer contact centers comprised of Central and private telephone switches, interactive voice response units (IVR) and telephone dialers; computer software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; computer software for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software for managing web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; computer software for creating desktop and management tools for customer contact centers; computer software for integrating customer relationship management (CRM Integration); computer software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; computer software for use in connection with customer contact centers and back office operations, namely, computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; and computer software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Consulting services in the field of design and development of computer software and hardware for use in the monitoring of customer contact centers, customer relationship management, workforce optimization and customer contact Center reporting; Software as a service (SAAS) services, namely, hosting software for use by others for use in managing and controlling customer contact centers and workforce optimization capabilities, namely, software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; providing temporary use of non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; providing temporary use of non-downloadable software used for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; providing temporary use of non-downloadable software used to support the activities of contact center customer service representatives and contact center managers; providing temporary use of non-downloadable software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; providing temporary use of non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of non-downloadable software used to integrate customer relationship management (CRM Integration); providing temporary use of non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; providing temporary use of non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), lifesaving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; computer software; computer hardware; parts and accessories therefor; fire extinguishing apparatus.

Telecommunication and communication services.

Telecommunications installations, apparatus and instruments and parts and fittings therefor; call management and call monitoring apparatus and instruments; computer hardware and computer software, all relating to customer relationship management and solutions, telecommunications, switching apparatus that manages incoming and outgoing telephone calls.

Telecommunication and communication services.

Financial managemnt services, capital investment services, fund management, investment management, investment advisory services, investment and trading strategy research, financial product development; information, consultancy and advisory services relating to the aforesaid services.

Financial management services, capital investment services, fund management, investment management, investment advisory services, investment and trading strategy research, financial product development; information, consultancy and advisory services relating to the aforesaid services but not including any insurance-related or insurance-linked products and services or property development services \.

Cloud computing services;Consulting services in the field of cloud computing;Platforms for artificial intelligence as software as a service [SaaS];Software as a service [SaaS] featuring software for deep learning.

Travel agency; tour operators; arranging and conducting tours and excursions; vehicle rental; seat reservation; arranging transportation of travellers and passengers; all included in class 39.

Education services; providing of training; arrangement of language courses; entertainment, sporting and cultural activities; all included in class 41.

Customer contact centers, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers; none of the above to include consumer electronic devices in the nature of desktop computers, laptops, netbooks, tablets, smartphones, TVs, DVD players, MP3 and MP4 players, E-books, GPS, external HDD and USB flash memories,TDT adapters and small electrical appliances in the nature of vacuum cleaners, electric fans and fitness equipment.

Consulting services in the field of designing, integrating, controlling and monitoring of customer contact center hardware and software; none of the above to include consumer electronic devices in the nature of desktop computers, laptops, netbooks, tablets, smartphones, TVs, DVD players, MP3 and MP4 players, E-books, GPS, external HDD and USB flash memories,TDT adapters and small electrical appliances in the nature of vacuum cleaners, electric fans and fitness equipment.

Cosmetic creams for skin care; after sun creams; age spot reducing creams; anti-aging cream; anti-aging creams; anti-freckle creams; anti-wrinkle cream; anti-wrinkle creams; beauty creams; beauty creams for body care; body cream; body cream soap; body creams; cleansing cream cosmetics; cold cream; cold creams; cosmetic creams; cosmetic preparations, namely, firming creams; cream soaps; creamy face powder; creamy foundation; exfoliant creams; eye cream; face and body beauty creams; facial creams; fair complexion cream; massage creams; moisturizing creams; night cream; non-medicated skin creams; non-medicated skin care preparations, namely, creams, lotions, gels, toners, cleaners and peels; non-medicated skin care creams and lotions; perfumed creams; scented body lotions and creams; skin and body topical lotions, creams and oils for cosmetic use; skin cleansing cream; skin conditioning creams for cosmetic purposes; skin cream; skin creams; skin lightening creams; skin whitening creams; wrinkle resistant cream; non- medicated, therapeutic skin creams for the treatment of skin conditions; facial cream; face creams; face and body creams; skin peels.

Pharmaceuticals for the treatment of skin conditions and sanitary preparations for medical use; antibiotic creams; herbal topical creams, gels, salves, sprays, powder, balms, liniment and ointments for the relief of aches and pain; medicated skin care preparations, namely, creams, lotions, gels, toners, cleaners and peels; medicinal creams for skin care; multipurpose medicated antibiotic cream, analgesic balm and mentholated salve; medical cleansers for skin and wounds; cleansing solutions for medical use; medicated serums for treatment of skin.

Electroencephalograph analyis instrument: namely, a cerebral phenomena detector and diagnostic index generator used for quantifying cerebral phenomena; electrodes for electroencephalograph; depth of anesthesia monitors and sensors.