Recorded or downloadable computer software for contact center management and operation; recorded or downloadable computer software for call center management and operation; recorded or downloadable computer software for providing customer service and customer support; recorded or downloadable computer software for managing and tracking customer service agent performance and workflow; recorded or downloadable computer software for providing analytics to call centers and contact centers using artificial intelligence and machine learning; recorded or downloadable computer software for providing post-call analytics to call centers and contact centers; recorded or downloadable computer software for providing theme and trend detection and grouping of communications with customer service and customer support agents using machine learning; recorded or downloadable computer software for providing real-time analytics of live calls to call centers and contact centers for tracking, prioritizing, resolving, assisting and escalating calls and customer issues; recorded or downloadable computer software for providing real-time analytics of live calls to agents of call centers and contact centers for real-time awareness of issues and suggestions to resolve those issues; recorded or downloadable computer software for transcribing and indexing calls to call centers and contact centers; recorded or downloadable computer software for compiling, indexing and creating a searchable database of calls and contacts to call centers and contact centers; recorded or downloadable computer software for identifying and categorizing calls to call centers and contact centers based on call sentiment, characteristics and keyword phrases; recorded or downloadable computer software for providing post-call training, coaching and feedback to agents in call centers and contact centers to improve agent performance.

Message and conference call transcription services.

Broadcasting of information by computer, computer terminals, the Internet, television, mobile communications device, telegraphy, telephone, wireless communications device or other electronic means; broadcasting of television, radio and cable programmes; telecommunications; telecommunication and Internet communication services; audio visual communication services; the receiving and transmitting of electronic messages; communication by computer; communication by computer terminals, the Internet, electronic mail systems; communication of information by computer, computer terminals, the Internet, television, mobile communications device, telegraphy, telephone, wireless communications device or other electronic means; communication services for the transmission of images, text and data, information, voices, sound and data; planning of visual communication means for the diffusion of images; planning relating to communications; communication facilities for the interchange of data, digital data, electronic data, and computer data; provision of information relating to communications; wireless communication services; wireless application protocol services.

Personal and social services rendered by others to meet the needs of individuals; dating agency services; computer dating services; dating services.

Apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; data processing equipment and computers; voice recording apparatus; software; computer hardware; security devices for computer software; software for customer relationship management; call barring devices for use with telecommunications apparatus; call logging apparatus; computer apparatus for the management of telephone calls; exchanges for automatically distributing telephone calls; office call apparatus; telephone call management systems; telephone call monitoring apparatus; apparatus for telephone communication; apparatus for telephone networks; switchboards for telephone exchanges; telephone apparatus; telephone cables.

Callstream telephone lines; transmission of telephone calls; communications consultancy; communication network consultancy; consultancy services relating to communications; telecommunication services; hire of telephone apparatus; mobile telephone communication services; telephone services; advisory services relating to communications; electronic communication services.

Dietary supplements and dietetic preparations; Nutritional supplements; Dietetic supplemental drinks; Protein powder dietary supplements; Protein dietary supplements; Protein supplements; Protein supplement shakes; Vitamin preparations; Herbal supplements; Homeopathic supplements; Fitness and endurance supplements; Supplements for fat-burning; Pre-workout supplements; Caffeine preparations for stimulative use; Meal replacement powders; Nutritional supplement powders, meal replacement bars and cookies for boosting energy; Vitamin drinks; Powdered nutritional supplement energy drink mixes; Dietary supplemental drinks; Dietary supplement drink mixes.

Electrical apparatus for kitchen and laundry use; washing machines and dishwashers; apparatus for cleaning, polishing and shampooing floors and carpets; vacuum cleaners; carpet shampooers; floor polishers; dry cleaning apparatus for floors and carpets; floor tools for vacuum cleaners, carpet shampooers and floor polishers; apparatus for dispensing cleaning agents to floors and carpets; electric motors; separation apparatus; hoses and filters for vacuum cleaners; parts and fittings for all the aforesaid goods.

Electrical contacts, electrical sockets, stamped socket electrical contacts, electrical receptacles (electrical sockets) and electrical pin receptacles (electrical sockets).

Electric and electronic solenoids, solenoid switches and solenoid valves; electric and electronic switches; and parts and fittings therefore, all included in Class 9.

Filtration media in the form of a membrane or multilayer fabric for use in filtering gases and/or liquids; microporous membranes for the venting, filtration, sterile filtration and purification of liquids and gases in breather vent, gas sensor, chemical venting, process chemical purification, sterile hydrophobic venting, and electronic and computer air filter applications, all aforementioned goods not for pet keeping.

Microporous semi-permeable PTFE membranes; plastic in the form of porous PTFE membrane sheets for use in manufacturing, polymeric filter media for domestic and industrial filtration.

Apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity, software, computer peripheral devices, computer keyboards, printers for use with computers, modems, monitors (computer hardware); transparencies; projection screens, projection apparatus, video screens; video recorders, DVD drives; camcorders; electronic agendas; integrated circuits; scientific apparatus (not for medical use), nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signaling, checking (supervision), life-saving and teaching apparatus and instruments, audiovisual and magnetic recording media, transmission, reproduction and duplication media for sound and/or images, pre-recorded or blank information media, pre-recorded or blank video cassettes and video disks, pre-recorded or blank laser cassettes and laser disks, magnetic tape recorders, magnetic tape cassettes and sound recording disks, sound and audiovisual recordings, compact disks, video disks, optical disks, CD-ROMs, DVD-ROMs, electronic cards, integrated circuit cards (smart cards), magnetic cards, electronic games for use with a television and/or a computer screen only, magnetic encoders, electronic pens, computer programs, software on physical media of all kinds, interactive televisual and/or audiovisual programs, databases and especially voice databases, text and sound data banks, image banks, electronic and amusement games for use with a television and/or a computer screen only, printed circuits for connecting terminals or micro-computers to public or private networks, data communications software, floppy disks; electronic publications, downloadable; television apparatus, telephone apparatus; video telephones; cassette players, compact disk players; optical character readers.

Advertising, direct mail advertising (tracts, prospectuses and samples); publicity material rental; updating of advertising material; business management assistance for industrial and commercial companies; commercial information agencies; dissemination of advertising matter; publicity columns preparation; business consulting, information or inquiries; marketing studies and research, and particularly studies and consulting in geotargeting; address file processing (restructuring, merging and purging, improving, geocoding); data compilation and systemization into computer databases, telemarketing services; business consulting, namely negotiating and concluding commercial transactions for others, document reproduction; all services of direct and indirect marketing mix, of television promotion with offer of sale and promotion via data communications with offer of sale, operations of addressed and non-addressed direct mail publicity, of telemarketing and e-commerce; services of direct and indirect marketing mix, of television promotion with offer of sale and promotion via data communications with offer of sale designed to be provided in the context of special offers for clients who are beneficiaries of a program of particular services.

Cushions, pillows, blankets (electrical), mattresses (including overlay mattresses), air mattresses, air cushions, for medical purposes; beds (including hydrostatic (water) beds), specially made for medical purposes; bed vibrators.

Cushions, pillows, mattresses (including overlay mattresses), air mattresses, air cushions, not for medical purposes; beds (including hydrostatic (water) beds), as far as contained in this class; hospital beds; bedsteads (wood); bed fittings, not of metal; duckboards, not of metal; bedding (except linen); sleeping bags for camping.