Computer software; computer software downloadable from the internet; computer programs; computer software platforms; computer software and software platforms in the field of customer service; computer software and software platforms for carrying out business and employee surveys; computer software in the field of training personnel; computer software enabling users to access information relating to human resources, business information and administration, customer service and employee benefit plans; intranet software; intranet servers; interactive electronic training packages; mobile phone applications; software to enable uploading, posting, downloading, displaying, blogging, sharing or otherwise providing electronic media and information over the internet and other communications networks; downloadable electronic publications; downloadable electronic media; electronic publications provided on-line from databases or the Internet; downloadable electronic publications and media in the field of customer services; downloadable electronic publications and media in the field of training personnel; downloadable electronic publications and media in the field of business and employee surveys; CDs; DVDs; CD-ROMs; parts and fittings for the aforesaid goods.

Advertising services; business management; business administration; office functions; outsourcing services (business assistance); contact centre services; management and operation of contact centres; consultancy for the commercial operation of contact centres; receiving, processing and answering of telephone calls, facsimiles, letters, e-mails and online live submissions; processing and forwarding of orders for goods and services; arranging contracts for the buying and selling of goods, for others; processing complaints and handling enquiries; commercial administration of the licensing of the goods and services of others; processing and forwarding technical support requests; licensing and business consultancy relating to franchising; marketing research and studies; marketing campaigns; opinion polling; data processing; marketing, in the field of multimedia; sales promotion via the telephone; telemarketing; sales promotion services; online marketing; sales promotion (for others); sponsorship (advertising) and media partnership (advertising); credit card order lines being ordering services for others; administration of employee benefit plans; administration of loyalty rewards programs; information, consultancy and advisory services related to the aforesaid. .

Nutritional supplements.

Nutritional advisory and consultation services.

Designing and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce management, including motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service; advertising and marketing services, namely, designing and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center and enterprise workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion.

Telecommunications services, namely, voice over internet protocol (voip) services.

Advertising and marketing services, namely, designing and managing for others outbound marketing campaigns in the field of contact center management and providing online reporting of such campaigns; contact center workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; designing and managing for others outbound marketing campaigns in the field of contact center management and providing online reporting of such campaigns; personnel management and workforce management, motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service, all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion.

Providing temporary use of on-line non-downloadable cloud computing software for use in the operation and reporting of interactions in the field of contact center management; software as a service (SAAS) services for use in the operation and reporting of interactions in the field of contact center management; providing use of on-line non-downloadable software and on-line non-downloadable applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services and customized, customer-specific applications; installation and maintenance of computer software, all in the field of contact center management; monitoring of computer systems to detect breakdowns and by remote access to ensure proper functioning in the field of contact center management; technical support services, namely, diagnosing and troubleshooting in the nature of diagnosing computer hardware and software problems in the field of contact center management; professional computer services, namely, the design, customization and configuration of computer hardware and software for others in the field of contact center management.