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AMAZON CONNECT

View On IPO.GOV.UK

Registered

on 28 Mar 2017

Last Applicant/ Owned by

Amazon Technologies, Inc.

410 Terry Avenue North, Seattle, Washington

, , 98109

Serial Number

UK00916513401 filed on 28th Mar 2017

Registration Number

UK00916513401 registered on
20th Jul 2017

Correspondent Information

Morgan, Lewis & Bockius UK LLP

Condor House, 5-10 St. Paul's Churchyard

London,

EC4M 8AL

AMAZON CONNECT

computer software; computer software for operating and managing call centers and contact centers; computer software for providing customer service and Read More

Classification Information

Class [9]
Computer & Software Products & Electrical & Scientific Products

Computer software; computer software for operating and managing call centers and contact centers; computer software for providing customer service and customer support; computer software for managing and tracking customer service agent performance and workflow; computer software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; customer relationship management (CRM) software; software development kits (SDK).

Class [35]
Advertising, Business & Retail Services

Operation and management of telephone call centers and contact centers for others; customer relationship management (CRM) services; customer service management for others; business consulting; message and conference call transcription services.

Class [38]
Communications Services

Telecommunications services; telephone communications; long distance telephone communication services; web conferencing services; call routing services, namely routing calls to and for customer service and customer support agents; providing voice chat services; providing internet chat rooms; transmission of messages; electronic transmission of e-mail; providing on-line forums for transmission of messages among computer users; call recording services.

Class [42]
Computer & Software Services & Scientific Services

Software as a service (Saas); Software as a service (Saas) featuring software for contact center management and operation; software as a service (Saas) featuring software for call center management and operation; software as a service (Saas) featuring software for providing customer service and customer support; software as a service (Saas) featuring software for managing and tracking customer service agent performance and workflow; software as a service (Saas) featuring software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; software as a service (Saas) featuring software for customer relationship management (CRM); software as a service (Saas) featuring developer tools; electronic data storage; data migration services.

Mark Details

Serial Number

UK00916513401

Mark Type

Word

Kind of mark

Individual