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BRIGHTCONTACT

View On IPO.GOV.UK

Registered

on 8 Jun 2015

Last Applicant/ Owned by

BrightContact B.V.

Atoomweg 50

Utrecht, , 3542 AB

Serial Number

UK00914225783 filed on 8th Jun 2015

Registration Number

UK00914225783 registered on
16th Oct 2015

Correspondent Information

Novagraaf UK (Manchester)

1st Floor, 77 Gracechurch Street

London,

EC3V 0AS

BRIGHTCONTACT

advertising, business management; business administration, mediation and advisory services including consulting in the field of customer contact manag Read More

Classification Information

Class [35]
Advertising, Business & Retail Services

Advertising, business management; business administration, mediation and advisory services including consulting in the field of customer contact management, and all related to relate knowledge and activities as well as the conduct and performance of interim management activities; temporary and contract staff, including the provision of labor; administrative services; management consulting services such as management advice (improving customer contact strategies, channel optimization and sourcing), operational advice (reducing the number of complaints, business case development, optimization KPIs) and interim management (program management, reporting of data analysis); trade information, marketing, publicity, market research; setting up and managing databases; providing information of an administrative nature; advisory and consultancy services relating to the aforesaid services; all the aforesaid services also provided electronically.

Class [38]
Communications Services

Telecommunications; services in a digital environment, such as uploading, downloading, places, display, parts, or in some other way of making content available on the internet or another communications network; the provision of a digital environment where users like business as service providers, suppliers, customers and specialists, content to post, view, rate, upload, download, share with each other; offering an online system that allows business service several services to offer its customer with information about itself and can retrieve including ratings of the quality of their services; advisory and consultancy services relating to the aforesaid services.

Class [42]
Computer & Software Services & Scientific Services

Software development; Information technology support services, including with regard to customer service, including call routing, call recording, voice biometrics, intelligent voice answering (IVR) and callback, mobile clients and / or contact center agents (internet) telephony; implementation, installation, maintenance and updating of software, including innovative software for contact centers, biometric identification and verification systems for people, automated customer service test software and mobile application for customers and / or contact center agents; rental of software; consultancy on the use and application of software; Consultancy in the field of information technology; programming for electronic data processing; quality control; information through software on the quality of service and appreciation of customers; Software design in the field of voice biometrics (voice biometrics); advisory and consultancy services relating to the aforesaid services.

Mark Details

Serial Number

UK00914225783

Mark Type

Figurative

Kind of mark

Individual