Class [35]
Advertising, Business & Retail Services
Narrowcasting; Collection of data relating to customer satisfaction; Surveys on customer satisfaction; Qualitative image research; Analysis and processing of customer feedback, and consultancy in the use thereof to change business management; Opinion polling; Formulating and conducting questionnaires; Business consultancy in the field of social media, namely consultancy relating to the use and implementation of social media; Information and consultancy relating to the aforesaid services.
Class [42]
Computer & Software Services & Scientific Services
Offering online platforms with technology in order to use software, including knowledge management software, content management software, business rule engine software, virtual assistance software, chat software, CRM software, customer engagement software, customer care software and software for use in the context of online client and patient counselling (software used for e-health services); Providing a platform featuring technology that enables internet users to create, upload, bookmark, view, annotate, and share data, information and multimedia content; Design, development and maintenance of virtual facilities for real-time interaction among computer users; Computer services, namely creating an online community for registered users to participate in discussions, receive feedback from their peers, form virtual communities, and engage in social networking services in the field of general interest; Providing a website featuring non-downloadable software; Providing a platform featuring non-downloadable software; Developing and offering interactive platforms and online non-downloadable software for uploading, posting, showing, displaying, tagging, sharing and transmitting messages, comments and multimedia content; Offering virtual assistance (dialogue boxes); Development, Compilation and Maintenance of data bases; Maintenance of computerised databases; Storage of data relating to customer satisfaction; Consultancy and information relating to the aforesaid services; All the aforementioned services only in relation to customer engagement and customer experience services.
