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GENESYS ENGAGE

View On IPO.GOV.UK

Registered

on 4 Feb 2021

Last Applicant/ Owned by

Genesys Cloud Services, Inc.

1302 El Camino Real, Suite 300, Menlo Park, California 94025

, ,

Serial Number

UK00003590494 filed on 4th Feb 2021

Registration Number

UK00003590494 registered on
16th Jul 2021

Correspondent Information

FRKelly

4 Mount Charles

Belfast,

BT7 1NZ

GENESYS ENGAGE

computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, name Read More

Classification Information

Class [9]
Computer & Software Products & Electrical & Scientific Products

COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; COMPUTER TELEPHONY SOFTWARE, NAMELY, COMPUTER AND TELECOMMUNICATIONS PROGRAMS FOR COMBINING AND INTEGRATING VOICE AND DATA COMMUNICATIONS WITH COMPUTER TECHNOLOGIES, FOR CONTROLLING, MONITORING, ANALYZING, RECORDING, PROVIDING, PROGRAMMING, INTERACTING WITH AND RESPONDING TO VOICE OR ELECTRONIC INFORMATION, FOR CONTROLLING INTERNAL AND EXTERNAL VOICE AND DATA COMMUNICATION FOR AN ORGANIZATION'S COMPUTER SYSTEM, AND FOR HANDLING AND INTEGRATING AN ORGANIZATION'S DIRECTORY SERVICES, OPERATOR SERVICES, ADMINISTRATIVE SERVICES, REPORTING SERVICES, ANSWERING SERVICES, CALL ROUTING, CALL DISTRIBUTION, OUT CALLING SERVICES, VOICE RESPONSE AND CUSTOMIZED, CUSTOMER SPECIFIC APPLICATIONS IN THE CUSTOMER SERVICE FIELD, AND INSTRUCTION MANUALS SOLD OR DISTRIBUTED THEREWITH AS A UNIT; COMPUTER SOFTWARE FOR WORKFORCE MANAGEMENT; COMPUTER SOFTWARE FOR SPEECH RECOGNITION AND ANALYTICS.

Class [35]
Advertising, Business & Retail Services

ADVERTISING AND MARKETING SERVICES; DESIGNING AND MANAGING FOR OTHERS OUTBOUND MARKETING CAMPAIGNS AND PROVIDING ONLINE REPORTING OF SUCH CAMPAIGNS.

Class [42]
Computer & Software Services & Scientific Services

PROVIDING TEMPORARY USE OF ON-LINE NONDOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) FOR CONTACT CENTER MANAGEMENT; PROVIDING USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE AND APPLICATIONS FOR AN ORGANIZATION'S HANDLING AND INTEGRATION OF VOICE AND DATA COMMUNICATION AND COMPUTER TECHNOLOGIES, NAMELY, DIRECTORY SERVICES, OPERATOR SERVICES, ADMINISTRATIVE SERVICES, REPORTING SERVICES, ANSWERING SERVICES, CALL ROUTING, CALL DISTRIBUTION, OUTCALLING SERVICES, VOICE RESPONSE, RECORDING SERVICES, SPEECH ANALYTICS SERVICES, WORKFORCE MANAGEMENT SERVICES AND CUSTOMIZED, CUSTOMER-SPECIFIC APPLICATIONS; INSTALLATION AND MAINTENANCE OF COMPUTER SOFTWARE; MONITORING OF COMPUTER SYSTEMS; TECHNICAL SUPPORT SERVICES, NAMELY, DIAGNOSING AND TROUBLE SHOOTING OF COMPUTER HARDWARE AND SOFTWARE PROBLEMS; PROFESSIONAL SERVICES, NAMELY, CUSTOMIZATION AND CONFIGURATION OF COMPUTER HARDWARE AND SOFTWARE.

Mark Details

Serial Number

UK00003590494

Mark Type

Word

Kind of mark

Individual