Classification Information
Class [9]
Computer & Software Products & Electrical & Scientific Products
Computer Software for Contact Center Management; Downloadable Cloud Computer Software for Contact Center Management; Computer Telephony Software, namely, Computer and Telecommunications Programs for Combining and Integrating Voice and Data Communications with Computer Technologies, for Controlling, Monitoring, Analyzing, Recording, Providing, Programming, Interacting with and Responding to Voice or Electronic Information; for Controlling Internal and External Voice and Data Communication for an Organization's Computer System, and for Handling and Integrating an Organization's Directory Services, Operator Services, Administrative Services, Reporting Services, Answering Services, Call Routing, Call Distribution, Out Calling Services, Voice Response and Customized, Customer Specific Applications in the Customer Service Field, and Instruction Manuals Sold or Distributed Therewith as a Unit.
Class [37]
Construction and Repair Services
Technical Support Services, namely, Trouble Shooting of Computer Hardware Problems; Professional Services, namely, Customization and Configuration of Computer Hardware.
Class [42]
Computer & Software Services & Scientific Services
Providing Temporary Use of On-Line Non-Downloadable Cloud Computing Software for Contact Center Management; Providing Use of On-Line Non-Downloadable Software and Applications for an Organization's Handling and Integration of Voice and Data Communication and Computer Technologies, namely, Directory Services, Operator Services, Administrative Services, Reporting Services, Answering Services, Call Routing, Call Distribution, Outcalling Services, Voice Response, Recording Services, Speech Analytics Services; Installation and Maintenance of Computer Software; Technical Support Services, namely, Trouble Shooting of Computer Software Problems and Monitoring Technological Functions of Computer Network Systems.
