SUPPORTMAGIC

Class [9]
Computer & Software Products & Electrical & Scientific Products

Computer software; databases; software for provision of an expert system; software for identifying solutions to a problem in response to information about the problem; software for use in answering enquiries; advisory service software; software for use in providing advisory services; software for inventory management; software for asset management; software for recording the repair history and warranty status of equipment; software for displaying and/or reporting the warranty status and repair history of equipment; software for recording the nature of enquiries presented to an advisory information service; software for recording the nature of enquiries presented to a technical support facility; software for monitoring telephone call queuing; software for searching a database to provide solutions to a problem; software for exchanging information between stations in an enquiries facility; software for searching databases for identifying previous enquiries similar to a current enquiry; software for recording enquiries made to a database; advisory service administration software; software for recording information; software for managing information; structured query language database software; artificial intelligence software; expert systems software.