Community based activities, namely, organising and administration of volunteer programs and community service projects; organisation and management of tenant action groups; organisation and management of tenant discussion panels; promoting and raising awareness of community issues and initiatives; advertising of commercial and residential real estate; recruitment services to apprenticeship schemes and programs; provision of employability opportunities and progression routes for vulnerable persons, in the nature of employment placement and/or assignment on a temporary and/or work experience basis; real estate marketing services; electricity and natural gas meter reading and meter reading services; advice relating to employment; employability opportunities and progression routes for vulnerable persons; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online.

Provision of residential accommodation through letting, rental and leasing of affordable and market rent rooms, flats, apartments, houses and other residential accommodation; provision of residential accommodation through sale including sale on shared ownership and/or shared equity terms of flats, apartments, houses and other residential accommodation; provision of sheltered and supported residential accommodation through letting, rental and leasing of rooms, flats, apartments, houses and other residential accommodation for the elderly, disabled, mentally ill and other vulnerable persons and for persons qualifying for housing by a housing association or Registered Provider registered with the Regulator of Social Housing under the Housing and Regeneration Act 2008 (or any statutory provision amending or consolidating or re-enacting the same); provision of sheltered and supported residential accommodation through sale including sale on shared ownership and/or shared equity terms of flats, apartments, houses and other residential accommodation for the elderly, disabled, mentally ill and other vulnerable persons and for persons qualifying for housing by a housing association or Registered Provider registered with the Regulator of Social Housing under the Housing and Regeneration Act 2008 (or any statutory provision amending or consolidating or re-enacting the same); provision of residential accommodation including sheltered and supported residential accommodation for the elderly, disabled, mentally ill and other vulnerable persons and for persons qualifying for housing by a housing association or Registered Provider registered with the Regulator of Social Housing under the Housing and Regeneration Act 2008 (or any statutory provision amending or consolidating or re-enacting the same); agency services in relation to all the foregoing; allocation of accommodation; residential and commercial property management and administration services; property portfolio management; property acquisition and sale; procurement and management of social housing; collection of debt in relation to rental and letting of accommodation and real estate; provision of community grants and community grant services; advice relating to tenancies and applications by occupiers to purchase residential accommodation and real estate from proprietors within the public sector; advice relating to applications for grants and loans, and the provision of grants and loans, all relating to refurbishment, extension, adaptation and alteration of buildings and accommodation for elderly, disabled and other vulnerable persons; advice relating to benefits; resettlement support for people leaving short-term supported housing; homeowner association services, namely the management and sale of housing, arranging the payment by house owners of shared expenses, enactment and enforcement of regulations regarding housing and the usage of shared neighbouring common property; supported living and supported living services for vulnerable people including people with learning difficulties; charitable collections; charitable fundraising; organising and provision of services relating to charitable collections and fundraising by and for others; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online.

Property maintenance; cleaning; janitorial and caretaking services; janitorial and caretaking cleaning services; housing services; homeowner association services, namely organising the repair and/or maintenance of housing and neighbouring common property; installation of central heating; repair, improvement, refurbishment, maintenance and construction of residential property, buildings and accommodation; repair, replacement and maintenance of residential appliances and home security systems; repair, replacement and maintenance of household appliances and of residential heating, plumbing, air conditioning and electrical systems; repair, replacement and maintenance of gas water heaters; repair, replacement and maintenance of shared installations including elevators; real estate development and construction of commercial and residential property; residential and commercial building construction; regeneration of housing and office, retail and other commercial accommodation; painting and decorating of the interior and exterior of buildings; emergency repair services; plumbing and gas and water installation; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online.

Conferences, seminars, symposiums, workshops and exhibitions; training and work placements; provision to tenants of training in general domestic and other skills pertaining to the safety and independence of the elderly, mentally ill, victims of violence, and other vulnerable persons; provision to tenants of training relating to health and safety in the local community including crime prevention; provision to tenants of training relating to DIY and home improvements; provision to tenants of training relating to finances and budgeting; training relating to community orientated issues; charitable services, namely education and training; apprenticeship schemes and programs; vocational training services and vocational training courses; employment support, advisory and counselling services; education support, advisory and counselling services; volunteer programs and volunteer activities; support services from key workers and volunteer mentors; community entertainment and social events; group activities and friendship networks; community outreach services, being community service projects and programmes provided on a mobile basis, including in homes, schools and workplaces, rather than from a permanent location; community centres for social gatherings and meetings; preparation and publication of calendars of events; publication of printed matter; publication of books, booklets, pamphlets, brochures, magazines, newsletters and leaflets including online; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online.

Planning and laying out of residential communities; design of residential communities; information and advisory services relating to the selection and choice of accommodation; consultation services relating to the location of suitable housing for residents of old people’s homes, and for elderly and vulnerable people; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online.

Homes for the elderly; temporary accommodation; temporary accommodation provided through supported housing schemes; temporary accommodation for gypsies and travellers; retirement homes and retirement home services; charitable services, namely, providing temporary accommodation; emergency shelter services; refuge centres; homeless accommodation; short-term supported housing for people experiencing homelessness or at risk of becoming homeless; providing assisted living facilities; public housing services; rental of temporary accommodation; accommodation reservation services; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online.

Care and respite services; 24-hour care services; drop-in sessions and drop-in centres; family and carer forums; advice relating to the personal welfare and medical needs of elderly and vulnerable people; over-night and waking night care services; domestic support services for the elderly; personalised support and care for the elderly, disabled and other vulnerable persons; preventative health services; residential care and support services for the elderly, disabled and other vulnerable persons; gardening; gardener and gardening services; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online.

Family support services; specialist behaviour support services; befriender services and friendship support services; monitoring services in relation to lifeline alarms, sheltered housing alarms and other emergency call alarms, including monitoring services for the elderly, disabled and other vulnerable persons; emergency call out alarm monitoring response services in relation to lifeline alarms, sheltered housing alarms and other emergency call alarms; provision of wardens at sheltered accommodation for security purposes; mediation services; mediation services for anti-social behaviour disputes; support and advisory services in relation to domestic violence, anti-social behaviour and harassment; investigatory services in relation to domestic violence, anti-social behaviour and harassment; issuing, and arranging for the issuance of, anti-social behaviour orders and injunctions in relation to anti-social behaviour; provision of social welfare support to young people; provision of social welfare outreach support; homeowner association services, namely, enactment and enforcement of regulations regarding housing and the usage of shared neighbouring common property; arranging and facilitating access to all of the aforesaid services; provision of information, consultancy and advice in relation to all of the aforesaid services including online.