Telecommunications; Transfer of information by means of digital networks (computers and telephones and the worldwide data network); Provider services for access to the worldwide data network, namely providing access to the worldwide data network, providing memory space on servers, providing of one or more email address and/or homepages; Providing access to the worldwide data network via worldwide data network portals; Providing and supporting of discussion forums, clubs or other meeting places (chatrooms) on the global data networks; all relating to customer relationship management services and communications services, namely inbound, outbound and backoffice services, sales services, technical support and helpdesk, market research studies, social media and online dialogue, development and implementation of solutions for communication management, business process outsourcing (BPO), advertising and communication campaigns; none of the aforesaid for or relating to the fields of computer switching, extension or remote access products, computer peripheral devices or computer room, data center, control room or network infrastructure management.

Services in the field of the providing of training and instruction, in particular in the field of information technology, e-commerce and sales; Providing of training and further training in the field of telemarketing; Organisation of training workshops and meetings in the field of commerce and advertising; Providing and supporting of clubs on global data networks; Editing and storage of sound recordings on data carriers and/or in digital databases; all relating to customer relationship management services and communications services, namely inbound, outbound and backoffice services, sales services, technical support and helpdesk, market research studies, social media and online dialogue, development and implementation of solutions for communication management, business process outsourcing (BPO), advertising and communication campaigns; none of the aforesaid for or relating to the fields of computer switching, extension or remote access products, computer peripheral devices or computer room, data center, control room or network infrastructure management.

Technical electronic data processing consultancy, consultancy in the field of software for users, in particular in connection with digital networks, the worldwide data network, and in the fields of e-commerce, new media and teleshopping; Editing of video graphics on data carriers and/or in digital databases; Development, creation, implementation, maintenance, upkeep and leasing of programs for data processing, digital networks, the worldwide data network, telecommunications and/or online applications, for databases, in the field of new media and teleshopping; Operating an information, complaints and emergency hotline; Services of software engineers for planning, development, preparation, supervision, professional evaluation and/or for process, business and/or administrative procedures in particular for digital networks and worldwide data network, online or database suppliers, and databases therefor; Editing of data on data carriers and/or in digital databases; all relating to customer relationship management services and communications services, namely inbound, outbound and backoffice services, sales services, technical support and helpdesk, market research studies, social media and online dialogue, development and implementation of solutions for communication management, business process outsourcing (BPO), advertising and communication campaigns; none of the aforesaid for or relating to the fields of computer switching, extension or remote access products, computer peripheral devices or computer room, data center, control room or network infrastructure management.

Telecommunications; Transfer of information by means of digital networks (computers and telephones and the worldwide data network); Provider services for access to the worldwide data network, namely providing access to the worldwide data network, providing memory space on servers, providing of one or more email address and/or homepages; Providing access to the worldwide data network via worldwide data network portals; Providing and supporting of discussion forums, clubs or other meeting places (chatrooms) on the global data networks; all relating to customer relationship management services and communications services, namely inbound, outbound and backoffice services, sales services, technical support and helpdesk, market research studies, social media and online dialogue, development and implementation of solutions for communication management, business process outsourcing (BPO), advertising and communication campaigns; none of the aforesaid for or relating to the fields of computer switching, extension or remote access products, computer peripheral devices or computer room, data center, control room or network infrastructure management.

Services in the field of the providing of training and instruction, in particular in the field of information technology, e-commerce and sales; Providing of training and further training in the field of telemarketing; Organisation of training workshops and meetings in the field of commerce and advertising; Providing and supporting of clubs on global data networks; Editing and storage of sound recordings on data carriers and/or in digital databases; all relating to customer relationship management services and communications services, namely inbound, outbound and backoffice services, sales services, technical support and helpdesk, market research studies, social media and online dialogue, development and implementation of solutions for communication management, business process outsourcing (BPO), advertising and communication campaigns; none of the aforesaid for or relating to the fields of computer switching, extension or remote access products, computer peripheral devices or computer room, data center, control room or network infrastructure management.

Technical electronic data processing consultancy, consultancy in the field of software for users, in particular in connection with digital networks, the worldwide data network, and in the fields of e-commerce, new media and teleshopping; Editing of video graphics on data carriers and/or in digital databases; Development, creation, implementation, maintenance, upkeep and leasing of programs for data processing, digital networks, the worldwide data network, telecommunications and/or online applications, for databases, in the field of new media and teleshopping; Operating an information, complaints and emergency hotline; Services of software engineers for planning, development, preparation, supervision, professional evaluation and/or for process, business and/or administrative procedures in particular for digital networks and worldwide data network, online or database suppliers, and databases therefor; Editing of data on data carriers and/or in digital databases; all relating to customer relationship management services and communications services, namely inbound, outbound and backoffice services, sales services, technical support and helpdesk, market research studies, social media and online dialogue, development and implementation of solutions for communication management, business process outsourcing (BPO), advertising and communication campaigns; none of the aforesaid for or relating to the fields of computer switching, extension or remote access products, computer peripheral devices or computer room, data center, control room or network infrastructure management.