Computer services for contact centres and organisations who need to communicate with their customers. Computer services; namely, managing interactions and interaction flows over digital channels between organisations and their customers; providing use of a nondownloadable use of web application software for management and reporting of the messages and customer interactions;  providing temporary use of software for creating and defining interaction workflows, managing skills for employees (experts) who can assist customers, defining routing decisions when interactions from customers need managed by live experts, managing groups of experts, enabling experts to register and set their skills; Providing downloadable and nondownloadable software applications for experts to communicate with customers when assisting them to resolve customer service queries and issues, providing temporary use of software for artificial intelligence to assist experts in resolving customer queries. Computer and consulting services to help organisations tune and refine machine learning algorithms which are used to automate customer interactions for customer service. Computer software for creating interaction workflow processes (interaction flows) to enable organisations to communicate with their customers over digital channels. A computer software platform delivered on a SaaS basis incorporating Artificial Intelligence and Machine Learning to streamline communications between organisations and their customers for customer service to deliver customer outcomes, facilitating interaction over digital channels, namely, messaging platforms, mobile apps, websites and text messaging; Providing software for connecting individuals to facilitate self-service through automation and assisted service through peer-to peer     communication between customers and individuals with expert knowledge (experts) to help resolve customer queries and issues; Provision of technical reports and management information for organisations to understand the volume and type of interaction they receive over digital channels, customer feedback, agent/expert metrics such as speed of response, duration of interactions, number of messages resolved, and number of outcomes achieved; Providing software using artificial intelligence and machine learning to analyse customer communications, based on processing natural language and directed dialogue queries, with an understanding of customer intent, customer sentiment analysis, and trust based routing to ensure the customer is connected to the best expert to help solve their query; Computer software to aggregate customer messages across multiple messaging apps into a single platform; Software to enable integration to customer relationship (CRM) management and other enterprise solutions to help with organisations with pre-sales, sales and post sales sceanarios with their customers.

Chemicals for use in aquaculture; enzyme preparations; fertilizing preparations; filtering preparations, media and materials; chemicals for treating water; water conditioners; antibiotic preparations & immune stimulants for use in the treatment of water and for maintaining the health of aquatic plants and animals.

Veterinary and sanitary preparations for use in aquaculture; disinfectants; fungicides; herbicides; pesticides; parasiticides; antiseptics; anaesthetics; antibiotics; bacterial preparations; chemical preparations for veterinary use; immune stimulants; growth supplements and dietetic supplements for aquatic animals; enzymes and enzyme preparations for veterinary purposes; vitamin and mineral preparations; fertility treatments and preparations, for veterinary use; anaesthetic preparations, sedative preparations, antibiotic preparations, immune stimulants and disinfectants for use in treating and maintaining the health of aquatic animals; hormone preparations and chemicals for maintaining the health of aquatic animals; spawning agents; antimicrobial preparations; fish marking preparations.

Converters; Converters for electric plugs; Converters, electric; Electric and electronic circuits; Electrical controllers; Electronic controller to manage the power, movement and functions of an elevator; Electronic controllers for use with power converters; Electronic controllers used to reduce power consumption; Electronic power supplies for driving electric motors; Electronic signaling mechanism, namely, a train control system used in the railway industry for detecting and controlling trains, ground faults, broken rails, power failures, track switches and lights; Frequency stabilizers; Power supply connectors and adaptors for use with portable electronic devices; Renewable battery system to provide backup power; Access control and alarm monitoring systems; Analog to digital converter (ADCs); Analogue to digital converters; Apparatus for converting thermal energy to electrical energy, namely, thermoelectric converters; Automated process control system comprised of logic based hardware used to monitor the status of industrial machinery, namely, turbines, generators and compressors; Automated process control system, namely, micro-processor based hardware and software used to monitor the status of industrial machinery, namely turbines, generators and compressors; Automated process control system, namely, micro-processor based hardware and software used to monitor the status of industrial processes, namely power generation, electrical distribution and oil and gas processing; Climate control systems consisting of digital thermostats, air conditioning, heating, ventilation and drying control devices; Consumer electronic products, namely, audio amplifiers, audio speakers, audio receivers, electrical audio and speaker cables and connectors, audio decoders, video decoders, speakers, power conversion devices, power converters, and power inverters; Current converters; DC/AC power converters; Digital to analog converters (DACs); Digital to analogue converters; Direct current converters; Electric converters; Electric power converters; Electronic control systems for engines; Electronic control systems for machines; Electronic access control systems for interlocking doors; Electronic currency converters; Electronic frequency converters for high velocity electro motors; Elevator performance monitoring system, namely, embedded software in controllers for monitoring elevator functions; Facilities management software, namely, software to control building environment, access and security systems; Frequency converter for actuators; Frequency converters; Home and office electrical power automation systems comprising wireless and wired controllers, controlled devices, and software for appliances, lighting, HVAC, security and other home and office electrical power monitoring and control applications; Occupancy sensors, namely, electronic devices which detect the presence of occupants and control the lighting system accordingly; Pulse generators for testing electric current; Rotary converters; Thin-film solar (TFS), vertical axis wind turbine (VAWT) and Hybrid TFS VAWT off-grid power and deep cycle battery storage systems composed of batteries, charge controllers and inverters with integrated LED bulbs and LED light fixtures; Turbine control systems comprising electronic sensors and related software;AC/DC converters;AC/DC inverters;AC/DC power supplies;Apparatus and instruments for conducting electricity;Apparatus and instruments for conducting the distribution of electricity;Apparatus and instruments for conducting the use of electricity;Apparatus and instruments for controlling electricity;Apparatus and instruments for controlling stage lighting;Apparatus and instruments for controlling the distribution of electricity;Apparatus and instruments for controlling the use of electricity;Apparatus and instruments for regulating electricity;Apparatus and instruments for regulating the distribution of electricity;Apparatus and instruments for regulating the use of electricity;Apparatus and instruments for switching electricity;Apparatus and instruments for switching the distribution of electricity;Apparatus and instruments for switching the use of electricity;Apparatus and instruments for transforming electricity;Apparatus and instruments for transforming the distribution of electricity;Apparatus and instruments for transforming the use of electricity;Apparatus and instruments for transmitting data;Apparatus and instruments for transmitting images;Apparatus and instruments for transmitting sound;Apparatus for monitoring electrical energy consumption;Electronic power controllers;Electronic power supplies;Electronic power transformers;Electric power converters;DC/AC converters;Electric power converters.

Head wear;Clothing;Footwear;Printed t-shirts.

Subscription service; Membership service;Strategic business analysis;Strategic business consultancy.

Converters; Converters for electric plugs; Converters, electric; Electric and electronic circuits; Electrical controllers; Electronic controller to manage the power, movement and functions of an elevator; Electronic controllers for use with power converters; Electronic controllers used to reduce power consumption; Electronic power supplies for driving electric motors; Electronic signaling mechanism, namely, a train control system used in the railway industry for detecting and controlling trains, ground faults, broken rails, power failures, track switches and lights; Frequency stabilizers; Power supply connectors and adaptors for use with portable electronic devices; Renewable battery system to provide backup power; Access control and alarm monitoring systems; Analog to digital converter (ADCs); Analogue to digital converters; Apparatus for converting thermal energy to electrical energy, namely, thermoelectric converters; Automated process control system comprised of logic based hardware used to monitor the status of industrial machinery, namely, turbines, generators and compressors; Automated process control system, namely, micro-processor based hardware and software used to monitor the status of industrial machinery, namely turbines, generators and compressors; Automated process control system, namely, micro-processor based hardware and software used to monitor the status of industrial processes, namely power generation, electrical distribution and oil and gas processing; Climate control systems consisting of digital thermostats, air conditioning, heating, ventilation and drying control devices; Consumer electronic products, namely, audio amplifiers, audio speakers, audio receivers, electrical audio and speaker cables and connectors, audio decoders, video decoders, speakers, power conversion devices, power converters, and power inverters; Current converters; DC/AC power converters; Digital to analog converters (DACs); Digital to analogue converters; Direct current converters; Electric converters; Electric power converters; Electronic control systems for engines; Electronic control systems for machines; Electronic access control systems for interlocking doors; Electronic currency converters; Electronic frequency converters for high velocity electro motors; Elevator performance monitoring system, namely, embedded software in controllers for monitoring elevator functions; Facilities management software, namely, software to control building environment, access and security systems; Frequency converter for actuators; Frequency converters; Home and office electrical power automation systems comprising wireless and wired controllers, controlled devices, and software for appliances, lighting, HVAC, security and other home and office electrical power monitoring and control applications; Occupancy sensors, namely, electronic devices which detect the presence of occupants and control the lighting system accordingly; Pulse generators for testing electric current; Rotary converters; Thin-film solar (TFS), vertical axis wind turbine (VAWT) and Hybrid TFS VAWT off-grid power and deep cycle battery storage systems composed of batteries, charge controllers and inverters with integrated LED bulbs and LED light fixtures; Turbine control systems comprising electronic sensors and related software;AC/DC converters;AC/DC inverters;AC/DC power supplies;Apparatus and instruments for conducting electricity;Apparatus and instruments for conducting the distribution of electricity;Apparatus and instruments for conducting the use of electricity;Apparatus and instruments for controlling electricity;Apparatus and instruments for controlling stage lighting;Apparatus and instruments for controlling the distribution of electricity;Apparatus and instruments for controlling the use of electricity;Apparatus and instruments for regulating electricity;Apparatus and instruments for regulating the distribution of electricity;Apparatus and instruments for regulating the use of electricity;Apparatus and instruments for switching electricity;Apparatus and instruments for switching the distribution of electricity;Apparatus and instruments for switching the use of electricity;Apparatus and instruments for transforming electricity;Apparatus and instruments for transforming the distribution of electricity;Apparatus and instruments for transforming the use of electricity;Apparatus and instruments for transmitting data;Apparatus and instruments for transmitting images;Apparatus and instruments for transmitting sound;Apparatus for monitoring electrical energy consumption;Electronic power controllers;Electronic power supplies;Electronic power transformers;Electric power converters;DC/AC converters;Electric power converters.

Software;Software (Computer -), recorded;Software and applications for mobile devices;Software applications;Software applications for mobile devices;Software applications for use with mobile devices;Software compiler;Software compiling tools;Software converters of natural language into machine executable commands;Software development kit [SDK];Software development programmes;Software development programs;Software development tools;Software downloadable from the internet;Software drivers;Software for Automated Business Process Discovery (ABPD);Software for Digital Distributed Storage;Software for GPS navigation;Software for GPS navigation systems;Software for Smart Contracts;Software for X-ray tomography;Software for accessing information on a global computer network;Software for arcade video game machines;Software for arranging online transactions;Software for card readers;Software for commerce over a global communications network;Software for computers;Software for conducting general meetings;Software for converting natural language into machine executable commands;Software for debt recovery;Software for designing online advertising on websites;Software for diagnostics and troubleshooting;Software for dosimetry purposes in the field of radiotherapy;Software for dynamic tomography apparatus;Software for electronic driving assistance systems;Software for embedding online advertising on websites;Software for ensuring the security of electronic mail;Software for evaluating customer behaviour in online shops;Software for facilitating secure credit card transactions;Software for generating virtual images;Software for greenhouse gas accounting;Software for interactive television;Software for mobile device management;Software for mobile phones;Software for monitoring, analysing, controlling and running physical world operations;Software for network and device security;Software for online messaging;Software for operating an online shop;Software for operating and managing integrated circuit components;Software for optical character recognition;Software for pay per click optimisation.

Wines; Spirits and liquors; Liqueurs; Whisky; Scotch whisky.

Chemicals used in industry, in particular catalysts, catalyst carriers and adsorbents.

Catalytic converters.

Chemicals used in industry, in particular catalysts, catalyst carriers and adsorbents.

Catalytic converters.

Pharmaceutical preparation for the treatment of anorexia associated with weight loss in patients with acquired immunodeficiency syndrome, and nausea and vomiting associated with cancer chemotherapy.